TfL

Planned strike action affecting London Underground ⚠️ Planned strikes by RMT Tube drivers will affect some Tube services on: - Tuesday 21 to Wednesday 22 April - Thursday 23 to Friday 24 April Elizabeth line, DLR, London Overground, Trams and most bus routes will be running as normal but are expected to be very busy. On Friday 24 April a bus strike will affect a few routes in east London. Find out more and check before you travel: tfl.gov.uk/campaign/strik…

@cwchannon Hi there. Thanks for the message. The strikes will affect the whole Tube network. A reduced service will run across most lines, but significant disruption is expected. Always check before you travel using the TfL website or the TfL Go app. Thanks, JL

@TfL I have to travel from Wembley Park to Eastcote on April 21, after 2pm, after the planned strike has started. Your site says to expect 'severe disruption'. Does this mean some trains will still run? If so, any idea how often?

@ArjanSandhu0703 Hi Arjan. Thanks for the message. I have sent the photo over to the team, and they will action any repairs. Thanks, JL

@TfL Hello, I've sent a DM to you.

@TfL should this he of concern to you? This is at South Ealing on the approach into the westbound platform s 3 and 4

@LMoore_o Hi there. Thanks for the message. DLR: Saturday 18 and Sunday 19 April, no service between Shadwell and Bank. Thanks, JL

@TfL Can you please confirm if DLR is running Canary Wharf - Shadwell on 18th April. Info on website is not clear!

@KathrynLouisa93 Hi, you can speak to customer service on 0343 222 1234 Monday to Sunday 08:00-20:00. Alternatively, you can email customerservice@tfl.gov.uk Thank you, ^Mk.

@_iamtpo Morning~ We're glad to hear that you had an amazing morning on the DLR! It's always lovely to hear about such positive news. This message has been passed on. Have a brilliant day. ^Mk.

The DLR ride to bank this morning was amazing. Its operator cracked us up throughout the entire ride. What a way to start your morning. Dear @TfL Matthew deserves a raise!

@andharwood Hi, thank you for letting us know. Can you please confirm which station this is? Thanks, ^FM

@TfL fyi there’s what looks like blood / arterial spray, dashed up the tiles on the walk between the Victoria line south platform and the Bakerloo northbound platform… might want to check that 👀 looks a bit mad

@shujatali Hi Shujat, thanks for bringing this to our attention. This has been reported to the Area Manager. RG.

@TfL fix the platform display at #kilbunr station, commuters having to rely on their devices to lookup tube arrivals

@PrincessMazC The delay and repay claim would have to be submitted via the Greater Anglia website. You will need to include a copy of your TfL contactless statement for the journey you are claiming for. greateranglia.co.uk/about-us/our-p…

@TfL Yes my card is registered I need to get a delay and repay also but guess that’s greater Anglia for my journey taking over 3 hours coming home

@greateranglia @TfL who do I contact about over charging on my contactless. It is showing as charging me twice from my route home from Canary Wharf to Witham. This is probably because it took 3 hours to get home because last nights issues

@Flowerbomb212 Hi there, thanks for getting in touch, and I'm sorry to learn about this. Please send a direct message confirming the carriage number, tube destination and the time and date of your journey. Thanks ^YO

@TfL just want to alert you that either your alarms on trains don’t work or your platform staff & drivers ignore them. Your Elizabeth line driver kept wanting to pull out this AM despite the alarm being pulled whilst at a station & stationary. Farcical. A lady had collapsed 1/2

@sarahgiggle Hi there, the strikes are planned to go ahead, and we'll provide an update if there are any changes. Thanks ^YO tfl.gov.uk/campaign/strik…

@TfL can you please tell me if the strikes are going ahead next week in london

Hi, I'm sorry that to learn of the issues you've had with the R3 bus. I've checked the route but can't see any reason for the 2240 bus not arriving at Orpington. How long has this been happening? Please complete the form below to send us as much detail as possible. Our Buses team will work with the operator to address your concerns and get back to you directly. Thanks, TA tfl.gov.uk/help-and-conta…

Someone at @TfL buses needs to explain to my the R3 at 2240 never arrives at Orpington station. It is starting to annoy me. It never comes but it’s scheduled.

@puddleuddle Hi Susie, Any overcharges are always refunded. Details on the refund process can be found online here: tfl.gov.uk/fares/refunds-… ^CO

hey @TfL you just falsely said my mate on crutches didn’t tap in at oxford circus even tho your yellow readers said they did so now we’re being charged for 3 journeys instead of 2 #ableist much

@Recylopse Hi Harry, thanks for getting in touch and sorry for any disruption to your journey. There is a diversion in place on the 183 bus route. You can find the details at tfl.gov.uk/bus/status/?in…. You can use the TfL Go App. for live bus arrivals. tfl.gov.uk/maps_/tfl-go SW.

@TfL where have all the 183 busses gone? Both directions from Pinner area have vanished.

Hi Dave, Thanks for getting back to us and sorry to hear of the experience you had yesterday on the route 83 bus. I have logged a case with our Bus Investigations Team under reference number 23515413. If you would like feedback on this please send us a direct message with your name and email address. Thanks, SW.

@TfL I am not going to report it. You have CCTV cameras on buses. You should be able to see the man on the 83 bus, on diversion in Wembley. He boarded at Wembley Park Station & got off at Wembley Central Station @ c1730. He sat in the lower cabin, kerbside, 2nd seat behind exit doors.

Yesterday evening, at about 6.15 on a No.83 bus in Wembley going to Alperton, I was assaulted by a passenger. Sitting behind me, he punched me hard on the right shoulder 5 or 6 times and harangued me. I did nothing, but hope that the bus’s CCTV caught the incident.#Metroline @TfL

@MelinaKakoulid7 Hi Melina, thanks for getting in touch and for letting us know about this. I will get this passed to the station Area Manager and ask them to get these removed as soon as possible. Thanks again, SW.

Hello @TfL there is a number of abandoned bikes attached to Bermondsey Underground Station Jubliee Line

@lizardeath96 Hi, thanks for getting in touch. Chessington South station and rail and the trains that run there falls under South Western Railway. You can contact them on their X/Twitter feed at @SW_Help. SW.

@abotpl Hi KB, thanks for contacting us. Sorry to hear about this. You can contact the team who looks into penalty charge notices on 0343 222 3333. They are available from 08:00-20:00 Monday to Friday. AY

Hey @TfL I appealed a red route parking ticket and didn’t get a response now I’ve recieved an enforcement agents notice, I thought I was supposed to receive a rejection to my appeal before it gets to this stage?

@JeldonF Hi Jeldon, I'm sorry to hear this. Our licensing team are experiencing a significant backlog. You can email them at drivers@tph.tfl.gov.uk and an advisor will get back to you as soon as possible. Thanks, ^FM

Hi @TfL I submitted my Private Hire license application in Oct 2025, passed and completed all the tests and documents on the 15th of Dec. It's been 4 months and there is no solution. Could someone pls advice on the status or help escalate?