@ntotten We’ve sent you a reply via DM—please take a look when it’s convenient for you. We’d also like to assure you that this is a direct response from our team and not an automated message.
Our @Zoom account is locked out due to an issue on their side with SSO. The AI chat tells me to reset my password (which can't be done with SSO). The AI phone support sends me to the AI chat. Email support says I am not eligible for support.
Let’s shift how we define productivity 🎯
It’s not about cramming in more tools or tracking hours, but unlocking real results, saving time, cutting friction, and helping teams shine. When people thrive, businesses win.
That’s the true productivity payoff 💡💪
Learn more 👉: click.zoom.com/productivity-p…
AI is reshaping customer experience, and the results speak for themselves.
Metrigy’s State of AI in CX 2026 report, commissioned by Zoom, reveals how AI‑powered, unified platforms drive measurable impact: higher revenue, happier customers, and more empowered agents.
See how leading companies are turning AI into ROI 👉 zm.me/stateofai
@James_inthe_box Thank you for bringing this phishing attempt to our attention. Our team has already suspended the document as part of our response. For future incidents, you may also report them directly through the doc or via our Trust Form here: zoom.us/trust-form
First time seeing @Zoom docs as an initial #phishing page:
https://docs.zoom\.us/doc/3eF1mlIOSiK7vIdLWpjEAw?from=email -> https://corporationusarydersysteminccapital\.mcpcjiinc\.vu/
@Zoom such a crappy customer support, trying to sort out an issue that too after paying for an year subscription. I cant access my account, AI call agent keeps circling around and it keep asking to verify identity and nothing happens after that and there is no one to reach out to. #zoomsucks
2nd remainder regarding my refund
Paid for the zoom subscription paid got deducted but subscription didn't go through successfully.
@GooglePlay@Zoom@GooglePayIndia
450 - 3 times
3500- 1 times
Total : 4000/- I lost in terms of subscription.
B2B marketing leaders are finding out that a quarter of their budgets look good but don’t get results.
Learn more about measuring webinar ROI and impact 👉 zm.me/4sGzgVN
Most CX teams know what good looks like.
Fewer know how to deliver it consistently.
That’s where Shep Hyken comes in.
He’s spent years helping brands turn customer experience into a real competitive advantage — not just a metric.
Join him live at #CXSummit for a keynote built for operators, not just observers.
📅 April 29 | 9:00 AM PST
Free + virtual.
Save your spot! 🔗 ➡️ zm.me/Cxsummit
@vaibhavjain_in We appreciate the feedback, Valibhav. Our product teams would love to hear more of this from you, so please be sure to submit your feedback and more here: bit.ly/3HbSWyV
Hi @Zoom suggestion. If I am unmuted or have not joined the audio, there is no demarcation. IMO there can be a different icon that shows alongside user name to convey this. Many of us join from same physical room to use it for Screen share....
Please see.
Got something you need to get off your chest? Post your IT confession in the comments for a chance to see your confession featured in Zoom’s Dear IT campaign. ⬇️
By submitting, Zoom may use your comment and handle in billboards, social media posts, and more. 18+ to participate; no compensation provided. Full terms: zm.me/4cfN5oZ
Modern IT isn’t about more tools, it’s about smarter orchestration 🔐
Build a secure, well‑governed ecosystem where every platform serves a clear purpose, and costs stay in check 💼✨
Learn more 👉: click.zoom.com/productivity-p…
Hi Ramón, thank you for staying in touch – we appreciate your patience. We've reviewed your recent interactions to confirm that we did reply to your DM from a few days ago. While we understand that our response wasn't what you expected, we're standing by our billing team's findings and decision. If there's anything else that we could assist you with, please don't think twice about letting us know.
Thank you for letting us know about the spam webinar invitation you've received. Our Trust & Safety team investigates all reports of bad behavior. Please report the details to our Trust & Safety team directly using the webform at zoom.us/trust-form. We'll take appropriate action based on the results of our investigation.
Goddamned @Zoom the webinar spam is out of control and they can get to your fucking Gmail calendars automatically regardless of settings. When are you gonna stop these assholes?
@Zoom everytime I try to purchase zoom subscription payment gets failed but @GooglePlay@googlepay saying different reason.
5k I lost in this it been months no proper response
@jagograhakjago
@Bilalsharif59 Hi Muhammad, thank you for reaching out to us here. We'd like more information on your concern – will you please DM us with details like the email address that is linked with your account? twitter.com/messages/compo…
@Zoom My account was suspended without any suspicious activity. I purchased a phone number $25, and a few days later got a suspension email. I’ve already submitted an appeal haven’t heard back. Support feels automated with no real help. How can I recover my acc or get a refund?