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@EMO2DOPE When you need to contact us, the expectation is that the experience will be a positive one. We’re very sorry to hear this wasn't the case for you! Without releasing personal information or account details, can you tell us more about what's happened? -Ash
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@EMO2DOPE We'd like to look further into this with you. When you have a moment, please provide us with as many details as possible here: amzn.to/3Z0rF6S, and a member of our team will be in touch directly to address this. -Ash
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