Emily Yang

Why can’t all businesses have customer service like @ChickfilA ?

The fact the people have to come on this app to complain about businesses before they will do anything is ridiculous.

Also, why is it so hard to get ahold of someone at a local branch? @usbank it goes to an automated vm. Trash customer service.

I’m “supposed” to get a call back by the end of the day. Probably a lie.

I spent over an hour trying to get my issue resolved with @usbank and they still can’t give me an answer. Y’all transferred me 6 times!

@amazon customer service is the worst.

And of course @amazon cannot find a reason for this error 🙄

I think @amazon and @AmazonKindle stopped letting people gift subscriptions. Every time I have tried it has errored out.

@StateFarm if your mission statement were true, you would replace my children’s car seat!

“The @StateFarm mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. Our purpose to help people guides our daily actions. We empower people to be good neighbors and protect what matters most." LIES!!!!!!!!!!

If you check Reddit you can see a string of other complaints that @StateFarm won’t replace their children’s car seats. What a joke.

Looking into checking with the insurance division in my state to see if anything can be done.

Working with @StateFarm and their claims reps suck. @GEICO all the way. I feel sorry for those who has @StateFarm and has children. FYI they won’t replace your car seats.

I try to give service workers the benefit of the doubt, I really do. Working in retail or customer service sucks.

@AmazonHelp Ha! Because the first two representatives from Amazon were so helpful.

@EMO2DOPE We'd like to look further into this with you. When you have a moment, please provide us with as many details as possible here: amzn.to/3Z0rF6S, and a member of our team will be in touch directly to address this. -Ash

Also amazon’s customer service sucks. You get a robot then someone who can barely understand you to try and fix your issue.

@AmazonHelp Waste of time.

@EMO2DOPE When you need to contact us, the expectation is that the experience will be a positive one. We’re very sorry to hear this wasn't the case for you! Without releasing personal information or account details, can you tell us more about what's happened? -Ash

@AmazonHelp But no, I had to call AGAIN, only to just cancel it all.

@AmazonHelp All I wanted to do was gift kindle unlimited to someone. It kept saying provisional change needed for payment method. I called you guys and supposedly it was corrected with changing payment methods. And it wasn’t. Your rep could’ve stay on the line to make sure it worked.

Ha! Amazon just sent me a free audiobook download —with free trial of course. No! You COULD’VE just took my money the first time and maybe I would be more likely to buy from you again.

I was supposed to get a survey sent to my email on how well the call went. Welp, they must’ve know. It was going to be a bad one because I have yet to receive anything.