@ExpressScripts I hate your new phone tree. It's awful. I hate calling in. You have made it much more difficult to reach a human. I promise you if I'm calling it's basically a crisis and also cannot be dealt-with online or using an automated phone tree. If I had a choice I would certainly not use express scripts and it's comical to even ask.

@blobdell Hello Bryce, We understand your frustration with the phone system and apologize for the inconvenience. Please email your Member ID, phone number, date of birth, and ZIP code to ExpressRxHelp@express‑scripts.com so we can review and help further. -Express Scripts