@O2 could you sort out your customer service? Just spent 15 minutes on the phone, 15 minutes on live chat and you still can’t get my address correct! I’m only trying to buy something from you!

@teddy_2904 😟 Is this sorted now Tom? Let us know if we can help. Please drop us a DM with your mobile number so we can feed this back: x.com/messages/compo…

@O2 Any chance of this being sorted? DMs have gone very quiet!!

@teddy_2904 Our team are still investigating, we've arranged a call back for you and our team will get in touch as soon as they have an update.

@O2 I appreciate this is a huge task, but is 72 hours to rectify an address a bit long??

@teddy_2904 Hi Tom, have you received a call from our team? If not, please let us know and we'll chase it up. Thanks in advance.

@O2 Hi, not heard a thing!

@teddy_2904 Thanks. We'll chase this and be in touch as soon as possible.

@O2 I might need to update my address again before this is resolved!! No word at all from @O2 and it’s been 5 days! Wonderful service!

@teddy_2904 We're sorry for any inconvenience caused, we'll be in touch as soon as we have an update.

@O2 7 days and counting...