iPhone 15 brings you Dynamic Island, a 48MP Main camera and USB-C — all in a durable colour-infused glass and aluminium design. Order from O2 now: o2uk.co/iPhone15

@O2 CAN YOU GET IN TOUCH REGARDING MY UNFULFILLED ORDER PLEASE

@O2 I preordered 15 pro max last week, got a text this morning to say it was out of stock so my order has been cancelled. Why cancel my order? Why not just send it when it’s in stock? And why does the order still show as pending in MyO2?

@O2 Why is there no customer service today? Chat message is we’re busy go away.

@O2 Miko in Customer Services is rude and completely ignorant - absolutely disgusted with the way I've been treated

@O2 No os apuntéis a 02. Funciona fatal

@O2 AN ACCOUNT WAS FRAUDULENTLY OPENED IN MY NAME ON 6TH SEPTEMBER. O2 FRAUD TEAM INITIALLY SAID 30 DAYS TO INVESTIGATE WHICH HAS NOW PASSED. YOU KEEP SENDING ME THREATENING LETTERS. TRIED EVERYTHING EVEN FACEBOOK BUT BEING TOLD TO WAIT FOR EMAIL FROM FRAUD TEAM THAT NEVER COMES.

@O2 Collected my new iPhone 15 pro from Carlisle o2 yesterday. Fastastic upgrade and easy to recycle my old device too.

@O2 Hi is there anyone who can give an update on when my iPhone 15 pro will be in stock please? Ordered on 24 Sep. A little confusing as your website says in stock and available for next day delivery

@O2 Sorry, there's a delay with your parcel and it's being held in our DPD Appleton depot; we will update you here shortly Your parcel has been delayed due to an unexpected issue in your area Your estimated delivery date is now Wednesday the 25th October* Another day delayed

@O2 Where’s my iPhone 15? Was supposed to be able to collect it today and I’ve heard nothing

@O2 Good luck getting one of these from O2... Ordered my upgrade on the 17th August... DPD reported/confirmed it was lost on the 26th.... I'm still waiting on O2 to start the claim process with DPD, I'm on my 2nd 5 working day complaints request, first request was closed unresolved.

@O2 Don’t offer Phones if you don’t have them in stock!!! Then charge people an upfront cost and after several attempts of contacting your useless customer service still no refund!!! What a disgrace you are O2!!! Shame I’ve been a loyal customer for so many years…..

@O2 Why is it taking over 1 hour to get through to someone on the phone ???? Absolutely ridiculous

@O2 Hi O2 complaint department. I have reported a day breach and fraud since 27/7/23 I am disappointed by the response as no action taken so for I am your customer since 2005 It is not fair Is there any other forum I can report about your lack of care for your customers

@O2 Repeatedly trying to get in touch with someone regarding my reception as im unable to use internet or even have a conversation on the phone. I’m paying for a service I can not use. I’m okay when I’m on my Wi-Fi. O2 is terrible

@O2 🛑🛑🛑🛑🛑🛑🛑🛑 STAY away from ❗️O2 ❗️they a nightmare to deal with , their call centres in India they hardly speak any proper English.

@O2 O2 customer service are the worst they DONT have the knowledge or abilities to sort any issues ⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️

@O2 What’s the chances of someone actually answering the phone to an existing customer? Worst company av ever dealt wit!!

@O2 Absolutely shocking service! Phone doesn't ring out no WiFi etc went in X2 different shops bare in mind phone is under warranty and it would take two weeks to send off to fix.i need a phone now! I'm waiting for a cancer appointment asap it's not on!!

@O2 can you ask corprate how long they will take to comply with the ombusmans decision agains yourselves?