@O2 I phoned yesterday to make an enquiry about ending my contract, was cut off instantly and have now been without a signal for more than 24 hrs!! Was promised a phone call back, but still nothing. Shocking customer service. 🤬

@cocoloco0909 Hi there, we're sorry to see this. How are things today?

@O2 I was promised a call back on Thurs to be reconnected but never had a call,and never put back online.Due to the complete incompetence of the member of staff I was cut off while merely making an enquiry,which resulted in being left with no mobile which is imperative for my work.