Andrea Lewis

@ElavonEurope absolute joke of a company!! We’re a small business trying to survive and you have put a £38000 reserve on my account without speaking to me or confirming that the t&c’s had changed!!! You’re now saying I have to wait 6 months to have MY MONEY! AVOID AVOID AVOID!!!!

@askelavon Hopefully I’ll have a phonecall soon and this can be sorted out and my money put back into my account.

@cocoloco0909 Thank you for confirming. We have received it, and will be reaching out shortly. ^rb

@elavon absolutely AVOID AVOID AVOID this SCAM company!!! Used a card machine to make my life easier for my small business, and they now won’t release the money that customers have paid to me!!! This is MY money that you are holding. ALSO UNABLE TO SPK TO ANYONE!!

@ElavonEurope absolute joke of a company!! AVOID AVOID AVOID!!TOTAL SCAM!!You’ve kept my money that customers have paid me for absolutely no reason. Being told MY funds won’t be released for 6 months!Thought a card machine should make life simpler, but now can’t access my money!

@askelavon I have just sent an email.

@cocoloco0909 Thank you for following up, Andrea. Please email us at askelavon@elavon.com with your phone number, and reference number 42283. We will gladly arrange for a call to you once received. We look forward to speaking with you. ^rb

@askelavon I’m unable to DM you as it says I’m not verified. I have emailed several times asking to be able to speak to someone in person and keep getting ignored. I’m currently unable to run my business as you have my customers deposits!

@cocoloco0909 Thank you for taking a moment to share your experience, Andrea. We would be happy to speak with you and have this matter looked into further. Please DM us with your phone number, and we will arrange for an Ambassador to reach out to you directly. All the best. ^rb

@nationalgrid who do I get in touch please regarding work experience in south wales. I’ve given details to someone but now can’t get hold of anyone to confirm placement for my son.

@O2 I was promised a call back on Thurs to be reconnected but never had a call,and never put back online.Due to the complete incompetence of the member of staff I was cut off while merely making an enquiry,which resulted in being left with no mobile which is imperative for my work.

@cocoloco0909 Hi there, we're sorry to see this. How are things today?

@O2 I phoned yesterday to make an enquiry about ending my contract, was cut off instantly and have now been without a signal for more than 24 hrs!! Was promised a phone call back, but still nothing. Shocking customer service. 🤬

@VodafoneUK Hi I’ve just sent u a DM.

@cocoloco0909 Hey Andrea 👋 Thanks for reaching out to us about this. Can you send us a DM and we can then take a look into this for you 🙂 Anna

@VodafoneUK I ordered an eSIM yesterday but why haven’t I still received it?

@SouthWalesGK1 How do I book this please.

Easter Camps only 4 weeks away ⚽️🧤🐣🎥#goalkeeper #gk #goalkeepers #goalkeepertraining #goalkeeping #goalkeeperlife #goalkeepercoach #goalkeepersaves #goalkeepersave #goalkeeperunion #goalkeepingdevelopment #goalkeepermotivation

@vueling How do I actually speak to a person, and not go around in circles to automated messages??

@vueling Yes but there are hardly any flights from Cardiff!!!! We cannot use the credit. I want a refund please.

Informamos que hay una avería en la red de comunicaciones en toda España. Todos los equipos están trabajando en la solución. Sentimos las molestias.

@vueling It’s OCT1RC - I keep being told I cancelled the flight therefore nothing can be done. I did NOT cancel this flight. Government restrictions prevented all tourists travelling into France. There are now no flights scheduled from Cardiff to Paris therefore can’t use my credit.

@cocoloco0909 Hi Andrea, please provide us your complaint number and we will check the status of the process and inform you as soon as possible. Regards.

@vueling Can I have my refund please!!!

We inform that there is a breakdown in the communications network throughout Spain. All teams are working on the solution. We are sorry for the inconvenience.

@dwelluk @dwell I’ve already emailed and phoned and keep being told the same thing! If it’s over 30 days from delivery is it correct that it’s too late to put anything right?? If so, pointless me wasting more time emailing!

@cocoloco0909 We are very sorry to hear this, we would like to look into this further however we cannot locate your details so if you could please email info@dwell.co.uk the dwell customer care team will be happy to assist further.

@dwelluk I have 2 small pieces missing from my dining table,but as it’s over 30 days since I’ve had delivery of the table,you are refusing to put this right!I’ve asked numerous times what are my options,I am even willing to buy them,but you are refusing to help.Very disappointed!

@dwelluk I’ve emailed several times and a technician has also been out. He agreed the quality wasn’t good but also said that dwell wouldn’t deem it to be faulty. Also the frame had cracked which has now been fixed

@cocoloco0909 We are very sorry to hear this, we would like to look into this further however we cannot locate your details so if you could please email info@dwell.co.uk the dwell customer care team will be happy to assist further.

Best seat in the house 🥰 👉🛍 Lugano three-seater sofa alba rust velvet