@vmo2news @LutzSchueler #TeamVirginMediaO2 are not looking after their clients. My phone has been disconnected 4 times in 3 months because of fraud authorised by vmo2 employees and I am getting bored of being promised that it has been resolved. This has caused severe stress.

@RGVD Good morning Andre, we're sorry to hear this. If you need assistance with your O2 account, please drop us a DM on the link below and we can take some further details 📩 twitter.com/messages/compo…

@O2 This is the exact same response received last time. I don't believe you will resolve it.