@O2 Ordered phone but could not be delivered as O2 did not process code for DPD so I was not allowed to accept it. Now O2 have taken £1084 out of my account for a phone I never received! This needs sorting and quick. Customer care useless…

@AndyTracey8 Hi Andy, we've responded to your DM to help.

@O2 Yes, I did get a DM but after that I have questions that need answering , I need the £1088 back in to my account now, this has been going on for over a month for goodness sake!