Andy Tracey

@O2 Still waiting for a refund of over £1000 from O2 from an error on the company’s side I should add, have been told many lies by customer service (recorded conversations), for the third time I have been told they are now processing the refund and I should receive it! We’ll see

@O2 I would do if you had sent me one, I only have DM’s from 2 days ago from O2. It’s like going round in circles with anything to do with this issues, I have recorded conversations and messages where O2 has admitted the error but nearly 6 weeks later and you still its not sorted

@AndyTracey8 If you can respond to our DM Andy, we'll be happy to answer any questions you have.

@O2 Ordered phone but could not be delivered as O2 did not process code for DPD so I was not allowed to accept it. Now O2 have taken £1084 out of my account for a phone I never received! This needs sorting and quick. Customer care useless…

@O2 Yes, I did get a DM but after that I have questions that need answering , I need the £1088 back in to my account now, this has been going on for over a month for goodness sake!

@AndyTracey8 Hi Andy, we've responded to your DM to help.

@O2 @LutzSchueler Why are my DM’s to O2 on X not being responded from yesterday? You took £1084.00 from my bank account due to a fault your end that you have admitted to. I want contact asap.. I am a very unhappy ex customer

Happy Monday to everyone except the person who said they’d call me ‘some point today’. No relaxing for me x

@O2 @LutzSchueler Why are my DM’s to O2 on X not being responded from yesterday? You took £1084.00 from my bank account due to a fault your end that you have admitted to. I want contact asap.. I am a very unhappy ex customer

A RAYE intimate gig is always ‘Worth It’. Don’t miss out on another one, get exclusive access to our Priority gigs only on #O2Priority 🔗: o2uk.co/PriorityTickets

@O2 @jtimberlake @chaseandstatus @OfficialSting @HansZimmer @IronMaiden @LutzSchueler Why are my DM’s to O2 on X not being responded from yesterday? You took £1084.00 from my bank account due to a fault your end that you have admitted to. I want contact asap.. I am a very unhappy ex customer

This week's Priority Tickets are bringing 'SexyBack' with @jtimberlake & more; @ChaseandStatus Paul Smith On The Waterfront Liverpool 2025 - @officialsting @HansZimmer Live @IronMaiden Ana Moura Uriah Heep - Magicians Farewell Only on #O2Priority - o2uk.co/PriorityTickets

@LutzSchueler Why are my DM’s to O2 on X not being responded from yesterday? You took £1084.00 from my bank account due to a fault your end that you have admitted to. I want contact asap.. I am a very unhappy ex customer

@O2 Why are you not responding to my DM’s from yesterday? You took £1084.00 from my bank account due to a fault your end that you have admitted to. I want contact asap.. I am a very unhappy ex customer