@O2 @audibleuk @audiblesupport -I'm frustrated and have been trying to activate Audible Extra for days with no success. After countless conversations with both companies, I keep getting passed around. Please resolve this issue-I'm done wasting hours on chats only to be cut off.

@Aysecnrr Hello there, sorry to hear of the issues and problems getting this resolved. Can you confirm what has been advised so far?

@O2 @O2 I'm STILL having trouble accessing my Audible extra. Promotional code &link you provided don’t work-multiple attempts and speaking with several parties, issue remains unresolved. If a promotion is offered, shouldn’t it be honored? going on for days with no solution.#O2extra

@Aysecnrr Are you able to update us with the information requested in our previous tweet?

@O2 As mentioned the problem is still on going. The link you have provided to activate my extra for audible still doesn’t work. Activation failed is the error message I receive and I have limited time to activate my extra.

@Aysecnrr To clarify, is your subscription still active? Although you've cancelled it, it can stay active for a certain period of time after until it officially ends.

@O2 Yes I have it confirmed that it is cancelled through audible and apple subscription.