@O2 My number has been disconnected due to a mistake by one of the O2 staff. This was on Friday 2/10/24. Since then I have called customer service several times. Almost a week later no solution!!!!

@AgnesMutimba Hello Agnes. We're sorry to hear this. Can you drop us a DM with further details as to why your number was disconnected in error? What has happened so far? We'd like to help.

@O2 How do I DM you?

@O2 It has been 8 days with no O2 service.!!!!

@O2 My daughter’s number was connected to my account. When she got a new SIM card they were supposed to transfer that number to her but instead they changed mine to hers. And disconnected my original number