For anyone that is struggling to stay connected, just ask for the National Databank in any O2 store 👉o2.co.uk/national-datab…

We’re sorry, there's currently a delay with orders being dispatched and delivered. Your order will be sent as soon as possible, and you’ll be kept updated via text message. Once your order is shipped from the warehouse, you’ll receive a message from the courier with delivery information. We don't have a specific timescale at the minute, we'll have your order with you as quickly as possible. Thanks for your patience.

My order is delayed too. @O2 Please can you tell us: 1. What exactly the issue is and 2. How long do you estimate it will take to resolve. The lack of information you're providing to customers isn't acceptable. We can't make informed decisions on wishy washy responses. If you can't answer those simple questions, the next step is Ofcom.

@O2 @ImUpNext96 Why??? Why is there a delay?? And why did you let me buy a phone knowing it would not be delivered.

@O2 @ImUpNext96 This isn't a good enough response...what's worse tho is not honouring the legal 14 day cooling off period completely breaking UK consumer law.. phone customer services and had live chat the automated response is nothing short of frustrating and outrageous.... obviously going bust