Why is everything so difficult with @O2 Signed into the app, why do I need further sign in details?! Time to leave 🤯😩

@KellyCMJones Hi can you please give us some more details about the issues you are having?

@O2 Signed into the 02 app, was looking at options for upgrade but having to sign into a virgin/02 ?? No reset of email/password works. Too difficult

@O2 @KellyCMJones Can you reply to DM I sent you on Sunday that you asked me to send you? Sorry for butting in Kelly. Totally agree with you they are horrendous to deal with now