Thank @o2 for completely wasting my time again….. half an hour on live chat because raj couldn’t answer a question all he could do was tell me what was best for me …. Absolutely pathetic.. this is why I’m slowly ending all my accounts #incompetentstaff

@possiblyperfect Hi Tracy, we're sorry you've had this experience when speaking to one of our team. How can we help?

@O2 3 team members now and and 1.5 hrs of my life wasted. The end conversation today was …. Good luck with a new company lol……… anyhow it appears you can’t help.