O2

Say hello to summer freedom! 🍦☀️ From sun-soaked cities to spontaneous getaways, O2 lets you roam like you mean it. We're the only major network that lets everyone roam at no extra cost in the EU, up to 25GB. #RoamFreely

@MattHuddyHudson Hello Matt, We have sent you a DM request to provide further assistance with this 💙 x.com/messages/compo…

@O2 trying to upgrade and just keeps saying oops there's a problem?

@expressunited11 Please accept this invite so we can assist x.com/messages/compo…

@O2 @BiffyClyro @richardashcroft @themagicnumbers @itsSKYND @se_so_neon This is an absolute JOKE yeah ? get your SH#T SERVICE SORTED OUT SO WE CAN TOP UP OUR PHONE'S OK

Wanna have fun? 💃🎸 Then this week’s Priority tickets are calling 🤩 Reneé Rapp @BiffyClyro @richardashcroft @official_flo @themagicnumbers RUBII Fell Out Boy + The Black Charade + L1nkn P4rk + Stiff Bizkit When Gavin Met Stacey @itsSKYND @se_so_neon Get the fun going 👉 o2uk.co/PriorityTickets

@louiseomac Please accept this invite so we can assist x.com/messages/compo…

@O2 hey o2 wanna sort your customer services team out just been hung up on after being on hold for an hour. Tried the online chat been on there for 4 hours and noones helping they just keep leaving the chats before even saying anything piss take

@fiona2188 Hello Fiona, we would like to investigate this further for you. We have sent you a DM request. 💙 x.com/messages/compo…

@O2 why does it already say UK then tell me that county region is needed. This is on your business page. You have got a serious fault with your on line business system today!

@iz__zy Hi there, we sincerely apologise for how long this issue has been ongoing. We completely understand how frustrating this has been for you. Some cases do take longer than expected because our specialist team needs to carry out a thorough (cont) bit.ly/4vwJTvJ

@O2 when is the priority app going to be fixed? your service is a joke now....

@JaneBur64 Please accept this invite so we can provide more information x.com/messages/compo…

@O2 could you please advise why a complaint my partner is trying to complete on website is not going through? We are both with o2 but he has a Business account but is getting nowhere over the phone and is not on X.

@Ellengroves Hello, please DM us? x.com/messages/compo…

@O2 hi, I’m trying to get something sorted on my account but every time I try to submit the issue it says please try later. Can you help?

@annataft_ Hello, We're sorry for the inconvenience caused. Could you please provide the phone number associated with your account, so we can look into this for you? x.com/messages/compo…

@O2 i’ve dmd you

@Iuret88 Hi there 👋 Thanks for getting in touch. You’ve reached O2 UK. If you need us to look into something for you, please don’t hesitate to send us a private message with more details, and we’ll be happy to help 💙 If you were trying to (cont) bit.ly/4fuJtB4 x.com/messages/compo…

Buenos días @O2 @movistar_es etiqueto a los dos porque aunque sea cliente de O2 la red que utiliza es la de Movistar. En el municipio de Getafe estamos sin servicio móvil no podemos hacer llamadas ni tenemos datos a no ser que nos conectemos al wifi. Es urgente #Movistar #O2

@SirHammerLot25 We sincerely apologise for the inconvenience caused. If you are still experiencing issues placing your order online, please contact our Sales Team, who will be happy to assist you with placing the order over the phone. Alternatively, you (cont) bit.ly/4wzj4HZ

@O2 The attached is Constant since you joined with Virgin! The integration with O2 App & VirgiMedia is a shambles! £Millions in revenue & it’s a mess. So after many years with O2 it’s time to change. And all I tried to do is look for a new phone as I paid of my iPhone 16. Thank you

@LAMBERT163 Hello, what issue are you having? x.com/messages/compo…

@o2 bloody waste of my time sending you a message. Stick your contract up your arse

@herbz2hot Hello, is this about your internet or broadband?

@O2 @O2 absolutely had enough 23mb download speeds i was forced to you from Virgin mobile where i had 300mb+ download speeds this is my average speed all paying over £30 a month on a contract upload speed 0.36mb

@MUFC_Red_Army_ Hi there, we're sorry about that. Could you please send us DM, so we can further assist you?

. @O2 What's the bloody point of having your satellite connection option when it never works.

@MattMk316 Hi there, we apologise for the inconvenience caused. Can we confirm that you have attempted the following steps? Turning your phone off and on, making sure mobile data is turned on in your settings, choosing the O2 network manually in your (cont) bit.ly/3RAkrY9

@O2 customer service today

@MrsMac1412 Hi Karen, we're sorry to hear that you're having issues with your service. We have checked the postcode, and we can see that a mast is currently having an outage. Whilst we don't have an estimated time of repair, our engineers are currently (cont) bit.ly/3SNnBIu

@o2 anyway you can find out why your 4G & 5G signal in the RG45 area has gone from bad to shockingly bad in the last few weeks? Buffering is becoming a joke - I can make a cup of tea by the time anything loads!!

@Krystelle22 Hi there, please send us a DM and we'll get this investigated for you. x.com/messages/compo…

@O2 I’ve been trying to log on to my priority app for past couple days and I can’t log in what’s going on

@L_ren27 Yes, if you drop us a private message, we can investigate this for you right now.🙂 x.com/messages/compo…

@O2 Is there a way to speak to someone in the UK about this? I’ve already tried calling and it’s pointless. I’m not wasting hours of my day on the phone today because the person doesn’t understand

@O2 have overcharged me about £40 for my phone bill and I’m already dreading having to call them

@kgbrown91 Hi Kay, 👋 Please message us privately, and we can investigate this further for you.😊 x.com/messages/compo…

@O2 I have upgraded my phone and need to transfer my sim over to the new phone, please can you help as it’s impossible to talk to an actual human on live chat! Thank you

@lozmach Hi there,👋 We're so sorry this is happening. Could you please message us privately, and we can investigate this further for you.💙 x.com/messages/compo…

@O2 why does your app keep kicking me out and requiring me to log in?! So annoying