@O2 Please help really frustrated as to why no one can answer a simple question, why can I no longer log into the O2 app its asking for my virgin media details I dont have virgin media ?

@coomerdarren @O2 @o2 I have not been able to pay my bill or even see it on my phone for the past 3 months. When are you going to sort this out. You know about it as you emailed me 3 months ago. I tried deleting and downloading again but nothing changed. Thanks

@DavidMacG1972 Hi there, I’m really sorry you’ve been unable to view or pay your bill for the last three months — that’s understandably frustrating, especially after already being told we were aware of the issue. If reinstalling the app hasn’t helped, (cont) bit.ly/43ZYAMl

@O2 This isn't helpful, you know about this because you emailed me about it. When will this matter be resolved, I have had no further updates from you