Disgusting customer service from @O2 Be wary upgrading and ordering new phones with them! I’m now paying for an iPhone 17 I haven’t even received and they will not sort it out!

@ClairlyBear Hi there We're so sorry to hear about your experience and understand how frustrating this must be. Please send us a private message with your details, and we'll be happy to look into this further for you. We'd like the opportunity to (cont) bit.ly/4vvc2TP x.com/messages/compo…

@O2 Really no point! Been on live chat for over 4 hours this morning and still not really resolved!

@ClairlyBear We sincerely apologise that this is happening. If you message us privately with your details, we'll be able to investigate this from our side. x.com/messages/compo…

@O2 That’s all I’ve heard all morning through out 4 hours on live chat - how frustrating it must be for me. Well yes paying for a phone you haven’t got cos they tried to deliver it midweek when I’d paid extra for a Saturday delivery and now it’s been sent back to o2 is 😡

@ClairlyBear As previously mentioned, please note that, for safety and security reasons, we're unable to discuss account related matters publicly. If you'd still like us to look into this for you, please send us a private message, and we'll be happy to help.