Dear @OneCardHelp @GetOneCardIN how bad is your customer support. Absolutely no way of reaching out to someone other than automated IVR and FAQs. What will someone do in case the problems are beyond FAQs? Also what’s with the 5 day resolution timeline.

@sinu_daniel Hey Sinu, we don't want you to feel this way! We're here for you every step of the way. Currently, we're looking into this, could you please share any relevant screenshots over ticket ID: 4723742? All further updates shall be conveyed to you via the same ticket ID. - Srish☕️

@OneCardHelp This is absolute failure in terms of customer care. No resolution in sight inspite of it being a financial product. It’s been 5 days and not even 1 support person has reached out. Even care about your customers? @OneCardHelp @GetOneCardIN @rupeshk_19 @sinhaanurag14 @vkhathi