Sinu Daniel

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Sinu Daniel

Sinu Daniel

@sinu_daniel

Eternally Bored

Mumbai Katılım Mayıs 2009
339 Takip Edilen239 Takipçiler
Sinu Daniel
Sinu Daniel@sinu_daniel·
Atleast train your team for customer support. The weirdest part is that they treat you like a criminal. No help just transferring from 1 person to other. Such a fall from grace
IndiGo@IndiGo6E

Hi, please note that any item left at the airport is not under the purview of the airline and is submitted to the Lost and Found department of the concerned airport authority, and customers are required to collect such articles from the airport's Lost & Found department ~Suhavi x.com/messages/compo…

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IndiGo
IndiGo@IndiGo6E·
Hi, please note that any item left at the airport is not under the purview of the airline and is submitted to the Lost and Found department of the concerned airport authority, and customers are required to collect such articles from the airport's Lost & Found department ~Suhavi x.com/messages/compo…
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Sinu Daniel
Sinu Daniel@sinu_daniel·
Hi team, these numbers are not helping
Lucknow Airport@lkoairport

@sinu_daniel Dear Mr Daniel, thank you for sharing this with us. Please note that you may reach out to the lost and found team at +91 8188091406 or +91 8188068811 for further assistance regarding your lost item. We hope you get back your belongings soon. Team CCSIA

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Sinu Daniel
Sinu Daniel@sinu_daniel·
Forgot my Apple AirPods @ Lucknow airport. Remembered when I entered the flight. Desperately requested everyone including the crews on ground. Non of them helped @IndiGo6E has become so pathetic with its service Gave a lost n found helpline number which is active only before 5pm
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Sinu Daniel
Sinu Daniel@sinu_daniel·
@bookingcom This is still showing international numbers. I have already spent more than 2000 rupees waiting on call. Sharing details in DM
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Booking.com
Booking.com@bookingcom·
Hi Sinu, we regret to hear, that you've not been able to locate the contact details of our Indian support team. In the following link you'll be able to locate all relevant contact details, also for our Indian Support Team: book.i.ng/6187sImrv Should you require further assitance, feel free to DM us the following booking details: - Confirmation Number - Pin Code - Name of the Guest We'll than get back to you as soon as possible.
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Sinu Daniel
Sinu Daniel@sinu_daniel·
Hey @bookingcom how is it that you don’t have an Indian customer care number and don’t even have a chat support? There is a local for all other countries. I had to make an international call to your support and spent more money on the call waiting than the booking cancellation
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Sinu Daniel
Sinu Daniel@sinu_daniel·
Atleast have a chat support
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Lance
Lance@lfc_lance·
Guess the player Level: Difficult
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Sinu Daniel
Sinu Daniel@sinu_daniel·
@vishalgondal @bhash @kunalkamra88 How does that matter @vishalgondal So a common public is not supposed to raise their voice about consumer grievance and founders and corporates are supposed to sit in their ivory towers? Genuine question: Do you rate a Movie after watching it or let only actors rate it?
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Vishal Gondal
Vishal Gondal@vishalgondal·
@bhash Yes, I, too am a bit confused by this post from @kunalkamra88. Is he a customer, shareholder, or activist? @bhash, keep focusing on your mission and let the noise fade. Stay the course!
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Bhavish Aggarwal
Bhavish Aggarwal@bhash·
Comedian ban na sake, chaudhary banne chale. Do your research better next time. And the offer to come and help us out in our service center remains open. Take up the challenge. Maybe you’ll learn some real skills for a change.
Kunal Kamra@kunalkamra88

So you can’t offer a 100 percent refund to people who have purchased your OLA in the last 4 months who are genuine customers… But you want to pay me who’s not a costumer. let me give you other options. Can you do 85 percent refund for 1/ 2 months? Can you do 75 percent refund for 3 months? Can you do 65 percent for 4 months? Don’t run away, I can help you by compiling the list of genuine customers & making sure their refund is processed. Their delight will be enough to pay me… I’ll give an email ID in my next tweet once you stop trying to hire me & focus on your actual customers.

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Sinu Daniel
Sinu Daniel@sinu_daniel·
I love how the same play that the right wing used in western countries is so smoothly deployed in India as well. - <Majority> under threat. - Why can’t we say <majority> & proud? - That is the past, I am because of my <Majority genes>, why should I be ashamed?
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Sinu Daniel
Sinu Daniel@sinu_daniel·
- Person at the railway self ticketing machine. - Even hyperlocal delivery services like Blinkit and Zepto Can you think of any such more examples 3/n
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Sinu Daniel
Sinu Daniel@sinu_daniel·
From a consumer point of view this is good because I’m slightly assured my baggage will not damage at this point. So many other examples of this in India - Person at the parking ticket meter just to press the button. - Someone with a barrier to block unpaid cars at tolls. 2/n
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Sinu Daniel
Sinu Daniel@sinu_daniel·
Thanks to our massive population, we will continue to throw people at problems. It’s so unique to India and you realise it only when you visit other countries. I’m always torn about it, but I guess it generates employment. 1/n
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OneCard Help
OneCard Help@OneCardHelp·
@sinu_daniel Hey Sinu, we don't want you to feel this way! We're here for you every step of the way. Currently, we're looking into this, could you please share any relevant screenshots over ticket ID: 4723742? All further updates shall be conveyed to you via the same ticket ID. - Srish☕️
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Sinu Daniel
Sinu Daniel@sinu_daniel·
Dear @OneCardHelp @GetOneCardIN how bad is your customer support. Absolutely no way of reaching out to someone other than automated IVR and FAQs. What will someone do in case the problems are beyond FAQs? Also what’s with the 5 day resolution timeline.
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Sinu Daniel
Sinu Daniel@sinu_daniel·
@Yatra_Care I’m unable to get any update on my booking which has not been confirmed from you end even through the payment has been processed. Also not able to login to the app and your app needs login to chat
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Yatra Care
Yatra Care@Yatra_Care·
@sinu_daniel Hi, Greetings from Yatra.com! Seems you didn't have a desirable experience on our platform. We request you to elaborate the concern and please provide your booking ID via DM so that we can get this checked. Regards, Yatra Care ki.show/Ar0mOV
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Sinu Daniel
Sinu Daniel@sinu_daniel·
What is happening with @YatraOfficial your app isn’t working and not able to track customer care as well @Yatra_Care no update on booking status
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Keşfet

@IndiGo6E @drmmumbaicr @srdomcogbbcr @RailMinIndia @bookingcom @lfc_lance @vishalgondal @bhash