Our response to the publication of @Ofgem’s investigation into historic prepayment meter practices: centrica.com/media-centre/n…

@BritishGas @ofgem British gas are the wrost ever they only think about is money while they ceo is making £8 million pounds 0/10

@PShellabear @ofgem Hi Paul, I’m disappointed to hear this, it sounds like we’ve let you down, this is far from the level of service we aim to provide, I’d like to help you with this, please DM me your full name, full address, postcode and telephone number. Thank you- Faatimah

@BritishGas @ofgem THIS IS ONE OF THE REASONS I HATE BRITISH GAS BECAUSE OF GREEDY BASTARD LIKE HIM ALWAYS BEEN FORCED INTO PAYING MY BILL ALL AT ONCE 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

@PShellabear @ofgem Hey Paul, We're sorry you're feeling this way about us and that you're unhappy with your experience. If paying the full bill at once is difficult, we have payment plans and other options that can help make things more manageable for you. 😊 1/2

@BritishGas @ofgem No payment plan until i find if i get more money & stop sending DEBT COLLECTOR'S after me 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

@PShellabear @ofgem Hi Paul, we know reminders can be stressful, but we're here to help.😊If you have an unpaid balance, notices do get sent automatically. Please DM your address and email so we can check your account and discuss payment options. Once set up, reminders stop. 💙 ^ Adele

@BritishGas @ofgem My bill