@marksandspencer last year you stocked men’s chino shorts in extra short length, but nothing this year? Will you be restocking in that size option?
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Adam
728 posts
Adam
@DiscoveryAdam
City worker, love cars, travelling, and buying new things. Obsessed with getting good service and not afraid to call out companies that fail
London, England انضم Ağustos 2016
79 يتبع36 المتابعون
@JoMaloneLondon why do you use DHL to deliver parcels? They are terrible
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@British_Airways please follow suit
The Points Guy@thepointsguy
If you’re also not a fan of having to listen to someone else’s entertainment on an airplane, United Airlines now counts listening to video or audio without headphones as an explicit violation of its policies — which means United would be entitled to refusing transport for a passenger on a permanent or temporary basis. 👀 (And low key, we love that.) #aviationnews #unitedairlines
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Adam أُعيد تغريده
If you’re also not a fan of having to listen to someone else’s entertainment on an airplane, United Airlines now counts listening to video or audio without headphones as an explicit violation of its policies — which means United would be entitled to refusing transport for a passenger on a permanent or temporary basis. 👀
(And low key, we love that.)
#aviationnews #unitedairlines
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@marksandspencer @duncanyoung68 Why is EVRI a ‘trusted partner’ M&S? When it’s rated the worst delivery company by various people like citizens advice and Which? I’ll never order from a company that uses them
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@duncanyoung68 Thanks for getting in touch Duncan, I'm sorry to hear this. Could you pop us a PM with your full name, email address and order number so we can look into this further for you. - Luke
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So. Just a word of warning.
M&S use #EVRI so this kind of notification is completely standard. Didn’t even try and deliver it.
As ever, @marksandspencer own staff have been helpful and have refunded me but if I had known I would have never ordered.
But now YOU do!
Duncan Young 🐝 🏆@duncanyoung68
Good morning @marksandspencer - I have just seen (to my horror) that my order is due to be delivered today by #EVRI What on earth are you thinking? This is business suicide. Obviously showing an issue already. At 4.23 this morning it’s heading ‘back to sender’.
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@IcelandFoods what do I have to do to speak to someone who can communicate in English and has a modicum of common sense and customer service training? Because it sure isn’t your customer service team. I’ve got a complaint about a store being a bad neighbour that is going nowhere
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@tescomobile raised a complaint on 29th January. Told 15 days for a reply. Still waiting and customer service chat people are utterly useless and can only suggest raising complaint again to see if that get a response! Are you serious? How do I escalate this please
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@BarclaysUKHelp Ok I will but do you actually offer a chat service? What ‘changes’ are you making and why has that message been there for weeks? Sure it can’t be just a phone number that’s only open Monday to Friday 9-5 ?????
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@DiscoveryAdam Hey Adam.
I'm really sorry chats not working for you.
So we can look into this further, can you please come into a DM with your full name, postcode and contact number? Let me know a little more about what it is you need support with too please?
-Amy twitter.com/messages/compo…
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@BarclaysUKHelp this has been showing for months? Do you offer a webchat service for business customers or not ?
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@2plyornot2ply @marksandspencer I won’t order online from anyone that uses EVRI
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@marksandspencer Marks and Spencer have to be awarded the WORST ON LINE RETAILER.
APPALLING CUSTOMER SERVICE AND THEY USE EVRI!
Shame on you M&S !
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Congratulations David, winner of #DressTheNation. Welcome to M&S!
Stuart Machin@MachinStuart1
Like many others, I’ve just finished watching the final episode of #DressTheNation – and what a finale it was! Three incredible finalists who would’ve all been worthy winners, but David just about edged it. Congratulations David and welcome to M&S! The hard work starts now.
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@marksandspencer seriously, stock availability at London Charlton store is atrocious. Not once in 2025 did you have anything in meanswear I wanted and it looks like 2026 won’t be any better. Why it is so hard to stock your shops with goods?
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@DiscoveryAdam Hello, thank you for reaching out to us. We welcome suggestions for site improvements, to ensure a better user experience. Please could you email our Help Desk, with a more in depth explanation of changes you would like to see support.response@gumtree.com
kind regards,
Gumtree
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@BritishGas what a terrible organisation, overcharging loyal customers so you can offer new customers significantly lower rates for appliance cover! No thanks, I’ll go elsewhere where loyalty is appreciated
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@marksandspencer what’s happening to your stock? Another wasted journey to Charlton London store with no menswear stock, then look online at men’s chinos in 12 colours and out of stock in ALL of them. Come on, you’re a retailer, you need to actually have stuff to sell
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@DecathlonUK bought 2 e-bikes last year and was told to ‘look out for the free service’ 10 months later I asked the store about it and the response is “that’s only valid for three months after purchase and it was your job to find that out’. …great ……
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@JohnLewisRetail why are you selling the Starlink Mini for £399 when Starlink themselves and all other retailers like Curry’s reduced the price to £189 a month ago. It’s not a sale, it’s a permanent reduction in price, so why are JL selling it for £210 more than everyone else?
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@VirginActiveUK hey, any chance of digital membership cards in the app, rather than physical plastic handwritten ones?
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