Pieter Elbers IndiGo manager

72 posts

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Pieter Elbers IndiGo manager

Pieter Elbers IndiGo manager

@Help_line24

انضم Mart 2024
60 يتبع114 المتابعون
Gaurav Jain
Gaurav Jain@GauravJ83341368·
@IndiGo6E waiting for my baby stroller for 30 minutes at hyderabad airport & still no clue when will I receive it travelling from kozhikode to singapore via hyderabad ...have to catch my connecting flight. If I miss who will be responsible?
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ARPAN JHAMB
ARPAN JHAMB@arpanjhamb95·
I wanted to cancel their flights, I have sent all the reports and still you haven’t replied to my emails. We are already distressed about this situation and you’re not helping this cause either. Please help @IndiGo6E @TurkishAirlines
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ARPAN JHAMB
ARPAN JHAMB@arpanjhamb95·
@IndiGo6E, @TurkishAirlines I have been trying to contact you through your customer care email regarding my senior citizen parents but I haven’t heard anything back from you despite of all the reminders and calling, you guys seem to be least bothered . My dad isn’t keeping well
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Pieter Elbers IndiGo manager
Pieter Elbers IndiGo manager@Help_line24·
@adisoni1995 Hello Aditya, for any questions on refund or any queries.Kindly follow and share reachable contact via DM for more assistance.
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aditya soni
aditya soni@adisoni1995·
@IndiGo6E you take so much pride in operating flights on time, but I had a bad experience this time. The winter is already behind us and no reason for flight to get delayed flight was late by 45 mins due to which I missed my train and incurred loss of Rs 3000. I need a refund!
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Pieter Elbers IndiGo manager
Pieter Elbers IndiGo manager@Help_line24·
@mcjoshi12 Hello Mohit,I truly apologise for the damage on your luggage, kindly follow and share reachable contact via DM for quick assistance.
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Mohit Joshi
Mohit Joshi@mcjoshi12·
@IndiGo6E For my Flight PNR no. GR3BPF from Mysore to Mumbai via Hyderabad, my baggage is mishandled, broken and damaged, really disappointed with this??
Mohit Joshi tweet media
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Ramdas Bhat
Ramdas Bhat@RGB1812·
@Help_line24 Sir, I had contacted by mail as well as by way of feedback but the response was not positive.
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Ramdas Bhat
Ramdas Bhat@RGB1812·
@IndiGo6E I had heard about people having bad experience with @IndiGo6E but now I myself became a victim of it. Even after requesting to stick a Fragile label on my bag it was not done by the person sitting at the check-in counter. I told him that I have photo frames in my bag.
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RACHITT KAPUR
RACHITT KAPUR@rachitkapur·
@IndiGo6E @shrankhla3 I faced same issue, they cracked my bag, damaged one wheel, and broke the lock loop. Offered me Rs 500 as compensation. Damages were in amt of Rs 10k. They will offer you same. Best resolution is replace the bag or pay for the damages. I still too date didn't get NY resolution.
RACHITT KAPUR tweet mediaRACHITT KAPUR tweet mediaRACHITT KAPUR tweet media
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Pieter Elbers IndiGo manager
Pieter Elbers IndiGo manager@Help_line24·
@RGB1812 Hello Ramdas,for any queries or complains that you might have.Kindly follow and share reachable contact via DM for more assistance.
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Ramdas Bhat
Ramdas Bhat@RGB1812·
Very much disappointed by the service of @IndiGo6E . I would appeal to all the travelers of this airline to be careful. Would advice you to take photos of your luggage at the check-in counter and on the conveyor belt and contact the Indigo counter at the airport itself.
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Nalin Mahendru
Nalin Mahendru@mahendrunalin·
@IndiGo6E @GoibiboSupport @goibibo_tech @IndiGo6E I just received a call from Sonia on behalf of Go Ibibo. She said Indigo will initiate the 100% refund soon however by mistake closed the ticket , hence I should re-escalate the same.. pls look into it and resolve.
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Nalin Mahendru
Nalin Mahendru@mahendrunalin·
@IndiGo6E @goibibo @GoibiboSupport I wanted to book for 27 March 2024 but booked for 27 April. Departure time is 10:30 AM. Kindly help. PNR - EZT3JD, 27 Apr 24, from MAA(T1) to VTZ, 6E 581 at 10:30 hrs.
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Vaibhav Natekar
Vaibhav Natekar@vivnatekar·
Dear @IndiGo6E, I have been following up for my lost baggage at Mumbai Airpot T1 terminal since last 24 hours. The staff in Goa MOPA was very helpful in initial steps with emailing AL to Mumbai Airport Authority. Mumbai Lost and Found department has been more helpful than Indigo.
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Pieter Elbers IndiGo manager
Pieter Elbers IndiGo manager@Help_line24·
@Rahul22638398 Hello Rahul we are truly sorry for the inconvenience, I would like to look deeper into your claim.Kindly follow and share reachable contact via DM for more assistance.
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xyejin6xpt
xyejin6xpt@xyejin6xpt·
@IndiGo6E flight 6e2093 del- ranchi @ 1435 26mar’24 seat 5c is premium seat, barely sittable. Have ur staff sit, experience its debilitating cushion. Person with lumbar problem reporting this matter.How u alloperate with faulty unusable seats @ premium? @DGCAIndia
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Pieter Elbers IndiGo manager
Pieter Elbers IndiGo manager@Help_line24·
@BhaskarNV Hello Mr.I would like to look deeper into your claims.Kindly follow and share reachable contact via DM for quick assistance.
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Pieter Elbers IndiGo manager
Pieter Elbers IndiGo manager@Help_line24·
@deepaksign Hello Mr Deepak.I would like to look deeper into your claims,and help you out.Kindly follow and share reachable contact via DM for quick assistance.
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Deepak Kumar
Deepak Kumar@deepaksign·
No support from @IndiGo6E on claim related to mishandling of luggage. I travelled from Indigo Flight 6E 178 from Patna to Ahmedabad on 25.03.2024. The PNR is CSQD8Z. I found the luggage broken at arrival and the customer support is giving unnecessary excuses on related claim.
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Saji Manikanta
Saji Manikanta@ManikantaSaji·
@sharadb04 @IndiGo6E @JM_Scindia Indigo dosenot understand anything their employees lack empathy or sympathy they treat psgr like commodities,they are rude to the hilt and in the event of any issue occurring which is one too many they are trained to first issue fake apologies then lie then threaten and scuttle.
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Sharad  Dubey
Sharad Dubey@sharadb04·
Indigo flight 6E823 (Ahmedabad to Bengluru)already delayed by 2 Hrs .Still no clarity...about take off....@IndiGo6E @JM_Scindia
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