JetBlue

@kelsiwhitney We're sorry to hear this. What's going on? Our DMs are open. twitter.com/messages/compo…

It’s genuinely not worth flying on @JetBlue anymore. Nonsense every single time.

@shooton52 We're sorry to hear about your frustration. What's your flight number?

@JetBlue it would be refreshing if you could acknowledge your delays and crappy service at the gate.

@Lizz007R Hi. We value your feedback and would like to share it with the relevant teams. Please send us a DM with your full name, date of birth, and six‑letter confirmation code. twitter.com/messages/compo…

@JetBlue Id like a refund of my $52 dollar seat in 8th row! TIRED of spending more than Blue (Basic + $52 for seat) to board last & be told too bad there's no room for carry-ons for groups E&F! My carry-on is scratched & claiming u get a carry-on is false advertisement!

@bluc813 We'd like to take a closer look. Please send us a DM with your full name, six-letter confirmation code, TrueBlue number, and date of birth. twitter.com/messages/compo…

Hi @JetBlue, how long does it take for points to be restored for a declined payment?

@Arpace60 We're sorry for the delay. Please speak to an airport crewmember for a real-time update. We appreciate your patience while our crew works diligently to get your bags to you.

@jetblue slight b6 494 waiting a half hour for luggage that hasn’t come out yet on carousel 1 at Ewr

@JohnOBr39988564 We'd like to take a closer look. Please DM us your full name, confirmation code and date of birth.

@JetBlue I booked far in advance 2 sets together and find out when we are boarding that our seats have been changed and we are no longer sitting together. This is not the first time it has happened and is completely unacceptable to pay for seats and not be rewarded. Fix this now.

@TK9950034435684 You're welcome to share your feedback with us through our Share a Concern option on our website. bit.ly/4c5eoRi

@JetBlue please send me an email where I can tell my experience

We're sorry to hear the fare you were looking to purchase became unavailable while finalizing the reservation. If you still need assistance with booking a new flight, we recommend reaching out to us through one of the options listed on our website. We hope you're able to find a flight and fare that works for you. bit.ly/3FHNwdZ

Hey @JetBlue - selected seats for a trip, entered info, cc etc then hit submit and price jumped $500+ while in the transaction and on the line with a rep. How’s that possible? Not a great customer experience!

@wlp1311 We know flight disruptions are challenging. If you'd like us to take a closer look, please send us your flight number.

Our first @JetBlue flight was canceled bc they didn’t have enough crew. Our second flight is delayed because the plane is too hot? It’s always something with this airline lately. This will be my last time flying this airline.

@drdroo Hi, there. Bags will typically be checked through to your final destination. Since every trip can be a little different, you’re always welcome to send us a DM with your itinerary details and we'd be happy to take a closer look!

Hey @JetBlue , when the United Blue Sky partnership launches fully, will this mean a mixed (United+Jetblue) itinerary will automatically forward baggage between airlines?

@realaxer We'd like to take a closer look. Please DM us your full name, confirmation code and date of birth.

@JetBlue After our 8 hour delay at ISP we were told we would get a credit toward a future flight. We were told that would be within 3 days. It's now 12 days and we've heard nothing.

@ben_eshagh38598 @JetBlueSupplne @JetBlueAirlines @JetBlueSupportx Hey, Ben. If what you need help with doesn't require additional payment, send us a DM with your full name, confirmation code and date of birth. We'll take a look.

@JetBlueSupplne @JetBlue @JetBlueAirlines @JetBlueSupportx I'm trying to get in contact with support agent and it says 2 hr wait and has not budged at all. Would really love to talk or get in contact with someone who can help. Got an easy problem that would get me for life

@johncontin Thank you for the feedback!

@JetBlue please join the TSA PreCheck Touchless ID program right away. Needed!

@Nikki_Murdoch We'd like to review the flight details. Please DM us your full name, confirmation code and date of birth.

@JetBlue stuck on a flight 3/15 Boston to MCO. 11+ hours no snack, drink or toilet. Told it would be refunded BY JET BLUE. Called for the 3rd time and told they now will not!

@Jbona3 The ticket counter at SAN opens two hour prior to departure. A crewmember will be there to assist you soon.

@JetBlue @SanDiegoAirport is anyone ever going to come to the bag drop counter to check bags? Been waiting at an unattended desk for 45 minutes.

@misinphilly4133 What airport are you flying from today? At many of our locations where we have just a few flights a day, our counter opens two hours before a flight's departure time. jetblue.com/at-the-airport…

Hey @JetBlue why am I here for my flight at 10:45 right now and no one is currently available at your front desk to take my bags. I am told by staff of other airlines , they never know when they show up. Its 7:18 and I am ready to go? So now it's a waiting game for your staff.

@curiousphomore Hi, there. Please DM us your full name, date of birth, and six-letter confirmation code. We can take a closer look.

@JetBlue Your system dropped our confirmed rebooking with no notice. Two reps assured me my seat was safe — both were wrong. I was rerouted and split from family with no warning. Still waiting for answers.

@frenchiemomtana Please DM the full name on the reservation, the date of birth of the traveler, and the confirmation code. Be sure to provide any details you'd like to share. twitter.com/messages/compo…

Another spring break another year ready to cancel my @JetBlue card due to their lack of customer service and understanding 😤

@rames09 Hello, Randi. We hear you, and we thank you for your feedback. We're always looking for ways to improve our services. We will update our customers in the future if this becomes available and offered.

@JetBlue why don't you participate in Touchless ID? It could make travel so much easier for many travelers

@CarterB_p3 We're sorry to see this. We do our best to keep our aircraft interiors looking Bluetiful. Please send us a DM with your full name, six-letter confirmation code, and date of birth. We'd like to take a closer look and forward your feedback to the appropriate team.

@JetBlue are you ok? Flight to MCO yesterday had no seat back screens working, dirty interior, my seat didn't recline, intermittent WiFi.