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@CrossCountryUK So to confirm i could just get on the 16:21 Tamworth-Sheffield?

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@CrossCountryUK my 15:38 train from Tamworth to Derby has been cancelled. Can i get on any other cross country train from Tamworth to Derby? I’m connecting on the 16:10 from Derby to Sheffield with @EastMidRailway, am i also expected to get on that exact train?

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@CrossCountryUK Hi. What is the issue with the 9.27 from Plymouth to Worcestershire Parkway? It left on time but is now showing a 30 minute delay.

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@SheilaHarries @Clarek56 @cm_bagot @CrossCountryUK And if that time specific train was cancelled, how would you intend to get to where you wanted to go? In theory it would be ideal, but practically it's not possible to have reserved only services

Worst train journey ever. Train heaving, stopping, people fainting and having panic attacks as no room at all on the way to Penzance @CrossCountryUK

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@CrossCountryUK @CrossCountryUK now 15th June, we haven’t had a reply to either the email we sent 20th May or the one on 2nd June regarding a refund and repayment of a taxi fare as the train altered its journey and was no longer stopping at Newton Abbot leaving 2 stranded in Exeter at midnight.

@CrossCountryUK how long should it take for you to acknowledge an email? Sent one 2 weeks ago and have now resent it. Hope to hear back ASAP

@pinguigloo Thank you for reaching out.Can you please DM the following details so that we can look into this further, ■Full Names ■Email address ■Reachable phone number Regards —Nicole

@CrossCountryUK Thank you, I will try that

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@CrossCountryUK 1 minute after the train in meant to arrive on my trip from Ling Eaton to Birmingham, they announce the train is cancelled. You could not get a worse service than this train provider

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@CrossCountryUK I’m in the same train carriage as last week. It’s still got a broken door. If only there was something to identify the carriage I could report it

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@CrossCountryUK I may well do, but it’s yet another inconvenient task for me to do. In addition, luggage is sprawling, falling off the luggage space, a toilet is broken, and it’s a four carriage train with a considerable number of passengers. Not being able to even get a cup of tea is ridiculous

Appalling again @CrossCountryUK Longest train journey in the UK from Aberdeen to Plymouth, no trolley service on a rammed train that lasts for 12 hours, no sight of a train guard. Contemptuous way to treat customers.

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@AndrewGbanchory @CrossCountryUK 4 coaches on a route like that??? I'd be embarrassed unless it's standing in for a 5-car! The catering according to JourneyCheck wasn't available til Newcastle instead of the whole trip.

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@CrossCountryUK I am going to Coventry this Sunday coming from the south though I can't see any trains that stop there. What are my best options to get there?

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Two @CrossCountryUK trains today, both late, both overcrowded, no sign of any staff. If there was an alternative provider I suspect CC would be out of business in 3 months

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@CrossCountryUK on the 07:03 Edinburgh to Penzance train. No seats left in 1st class. No catering until Leeds. Poor show.

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@CrossCountryUK Can I reserve a cycle space on the following trains today: Winchester to Stafford departing 13:32, Stafford to Edinburgh departing 16:47. Thank you

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@CrossCountryUK I just booked advanced tickets via @thetrainline My return journey from YRK to EXD uses "split save". I notice that I have different reserved seats YRK to BRI and BRI to EXD. Why is this? Seems daft (as well as inconvenient)

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@CrossCountryUK We've just had to get off the Bristol to Edinburgh service at New St because it terminated rather than joining more carriages. We've now lost our seat reservations and are on a packed train. There's more carriages joining at Derby so will our seats be reassigned?