iamBLACKHORSE

@ShiprocketCare @ShiprocketIndia @ShiprocketCare sorry to bring to your notice- my issue has not been solved- just closed! Thanks. Don't expect anything else from your team.

@iamBLACKHORSEcs Hi , I am happy to share that your issue has been resolved. All details have been sent via DM. ~SK twitter.com/messages/compo…

@ShiprocketIndia imagine having the worst services! Most parcels go missing or RTO doesn't get delivered and then having the audacity to message sellers to increase shipment volume via KAM! Have some shame #shiprocket and help small businesses grow instead of pressuring them!

@amznsellerhelp a package that I sent (AWB: 367778951454) was marked as delivered at midnight (fake delivery remarks) but my buyer didn't get calls nor OTP was shared. Kindly look into this immediately and provide delivery to my buyer as soon as possible. Please update.

@AmazonHelp I am the seller and at midnight a package that I sent (AWB: 367778951454) was marked as delivered but my buyer didn't get calls nor OTP was shared. Kindly look into this immediately and provide delivery to my buyer as soon as possible.

@ShiprocketCare hi team. If I take the pro subscription, what will be my benefits? Will I get a proper dedicated KAM who will be willing to help? Please let me know- I have advanced plus right now.

@ShiprocketCare My KAM's name is Dinesh. Kindly check DM. Thank you. Update your systems.. how does the team not know that I have a KAM?

@iamBLACKHORSEcs Hi, I have shared an update via DM. All further communication will continue to happen in DM only.~SP

@ShiprocketCare @ShiprocketIndia Please help me Change my KAM. Using shiprocket to send parcels since so many years- This kam just gives one word replies, doesn't reply to emails and doesn't solve issues. Just writes looking, checking. Doesn't pickup calls. Please change.

@XpressBees_IN Still not delivered!

@iamBLACKHORSEcs Hello iamBLACKHORSE! We apologize for the inconvenience caused. We have forwarded your complaint to our team, and our team will arrange the delivery to the given address at the earliest. We appreciate your cooperation and patience.

@XpressBees_IN extremely dissatisfied with the courier service. Customer has provided correct pin code but still fake remarks and fake delivery attempts. Please get the Parcel delivered immediately: 14112360292331

@kolkata_customs Respected team, how can I connect with someone to help me out with a parcel that is stuck at customs for over a week. Please help me and update regarding the same. I appreciate it. Thank you. (Foreign parcel)

@ShiprocketCare Check DM immediately. Thank you.

@iamBLACKHORSEcs @iamBLACKHORSEcs Hi! I sincerely apologize for the inconvenience caused. Kindly share images of the received product ensuring the AWB number is clearly visible. Additionally, please provide the pre-ship images of the package via DM so I can assist you further. ~AD

@ShiprocketIndia do you really want me to go to consumer forum with a complaint now? How much will you steal from small businesses? After providing every proof, still fake Product return issue hasn't been solved- team keeps making excuses even after providing photos & videos.

@shadowfax_in hi team. My parcel is stuck in the nearest hub since 2 days. It's urgent.. I need it today itself. Please help. I'll share tracking through DM.

@MyNykaa Really unhappy with the Delivery Services- fakw attempts, no calls made but still marked as undelivered. No body came to deliver. In 2 hours they marked it undelivered twice. It's stuck at the nearest hub Since so long now. Order ID: NYK-302060779-2412932

@ShopifySupport Hi team. I am having issues with my billing. Tried setting up mandate twice using different payment methods but bill payment keeps failing. Kindly help.

God 😭 I give up! Worst customer service @CESCLimited

@CESCLimited how many automated messages will be spammed? No accountability no good services! Really frustrated now!

@CESCLimited Ok. Just copy pasted the same message yet again.

@iamBLACKHORSEcs Dear Consumer, We deeply regret the inconvenience caused. Our team is diligently addressing the situation to swiftly restore power and ensure continuous supply. Your patience is greatly valued as we work towards resolving this matter. Regards, Ratul Team CESC Limited

@CESCLimited 'We deeply regret the inconvenience caused. Our team is diligently addressing the situation to swiftly restore power and ensure continuous supply. Your patience is greatly valued as we work towards resolving this matter.' Same message was sent to me 5 hours ago!

@CESCLimited Already sent!

@iamBLACKHORSEcs @iamBLACKHORSEcs Dear iamBLACKHORSE, We sincerely apologize for any inconvenience caused. To better assist you, please provide us your Customer ID via direct message. Rest assured, we are committed to serve you in the best possible manner. Regards, Team CESC Limited.

10 hours without electricity! I can completely understand the water logging situation but 10 hours is a long time to not provide electricity Services! I am genuinely worried and it's affecting work from home. @CESCLimited