Amazon Help

@Manav453257 In case, the link to connect with us over chat isn’t helpful, kindly share your details here: amzn.to/4bqZULq, and we'll get back to you with an update via email within 6-12 hours. - Bindhu

@AmazonHelp @amazonIN 30mins no one answering

Hey @amazonIN @AmazonHelp , i was told that i will get my refund with in 4 days by 18 march, today is 20 march...please don't send bot messages this time.

@stereo_code 失礼いたします、Amazon公式です。ご投稿内容を拝見しました。ご確認いただいてもお心当たりのない場合は、何かご案内できることはないかカスタマーサービスにて確認させていただきますので、以下のリンクよりお問い合わせいただけれればと存じます。 amzn.to/4bljVV4　西本

身に覚えのない食べ物が届きました。 貴様らの中で私にクルミっ子を送ったよという方は手をあげてください。 ちなみに自分では購入してないし、Amazonで不正利用された形跡もなかったです。

失礼します、Amazonです。商品のお届けについて、ご心配をおかけしております。 お届け予定日内の場合は今しばらく到着までお待ちくださいますようお願いいたします。 ご注文情報は注文履歴(amzn.to/1hzosDt)にてご確認いただけます。 出品者発送の商品である場合は、お手数ですが出品者に直接お問い合わせください。 amzn.to/4cZa08S 石川

リンネルスンスン号、近所のコンビニは売り切れで出遅れた感あったけどAmazonで何とか買えた！けど本当に届くか心配😟

@himanshushrm116 We apologize for the issues you are facing with the delivery of your orders. We'd like to help you with this. Kindly reach out to our support team via amzn.to/3JT9ckz, and we'll do our best to assist. -Ruthika

@amazonIN quite a disappointing service from your end. Being a prime customer I was supposed to get order in 1 day, however twice I hv placed an order for an item & both times the order was promised to get it delivered the same day & was then ultimately cancelled from ur end

@ghostrider2595 We apologize for the inconvenience caused with the incorrect item. Please click on this link: amzn.to/1TXZ5f2 to access Amazon Returns Center and check for the available return or replacement options. For further assistance, please reach out to our support team via this link here: amzn.to/3JT9ckz, and we'll do our best to assist. -Sravan

@AmazonHelp @amazonIN need to contact your customer care on chat. I ordered a product which is little different from the one i ordered. Thanks if you can help promptly.

@inahappyspace We're sorry to hear that you've returned the product and haven't received the refund. We'd like to escalate this further. Please reach out to us via DM through the 'Send us a Private Message' option below, without sharing any personal or account information, and we'll do our best to assist. Further, please don't include any personal or account information. -Trevor

@AmazonHelp Refund not yet received for product returned on 20 Feb. A month now! Had called your customer service on 10 March and agent had assured that refund will be processed in 3-5 days. See email screenshot. Resolve this asap and get me the refund amount.

@namoht1 失礼いたします。Amazonです。ご投稿を拝見いたしました。 当サイトではメール便など郵便受けに投函が可能な商品の場合、置き配などの設定が行われている場合でも郵便受けに投函を行う場合がございます。 お手数ですが、郵便受けよりお受け取りいただきますようお願いいたします。 -谷

Amazonで買った詰め替え用シャンプー、置き配じゃなくポストに投函されてて苦笑を禁じ得なかった。

@SHAHEEBA731 We're sorry for the unpleasant experience. Please reach out to our Seller Support team here: amzn.to/4bwTo5V. Please don’t provide your order/account details as we consider them to be personal information. Our X page is visible to public. -Hafeez

@AmazonIndia @AmazonHelp Requested holiday removal for 21 Mar on 17 Mar (>48 hrs). Support still “working” with no resolution. Case ID: 12235766392 Tomorrow is 21 Mar. This delay is causing business loss. Need urgent escalation.

@dais_angen Amazonです。ご迷惑をおかけしております。 カスタマーサービスにて詳細な状況を確認させていただきます。お手数ですが、以下URLよりお問い合わせいただけますでしょうか。 amzn.to/4uGcmjo - 石村

本日もAmazon配達員の不法侵入がありました。 呼び出しもせず、勝手にマンションに入って置き配。 宅配ボックスを指示してあるにも関わらずです。 #定期

We are really sorry to know about the issue with the delivery of your order, and you are unable to connect with our support team. We'd like to help you with this issue and escalate it further. Please reach out to us via Direct Message through the 'Send us a Private Message' option below, and we'll do our best to assist. Further, please don't include any personal or account information. -Varsha

@amazonIN It’s very disheartening to say that your services are really poor especially the delivery of the items & the agent. 2 Order one delivered & one not bcz he couldn’t find me. Is this possible. I am not even allowed to contact customer support. It’s very pathetic 👎👎👎👎

@mailforpromos Kindly check for the email with the subject line 'Your Amazon.in Social Media Inquiry' in your inbox/junk/spam and reply to the same for further assistance. -Khan

@AmazonHelp @AmazonHelp I have not received your email

@AmazfitGlobal @AmazfitIN I bought Bip 6 from @amazonIN and got a skin disease after wearing for 24 hours. Now both Amazfit and Amazon are refusing to return it! WHAT A SCAM YOU ARE RUNNING WITH CHEAP PRODUCTS THAT CAUSE HARM TO HUMAN SKIN!

@AlshiSanjay We're sorry to know that you are facing an issue with the pickup. We'd like to help you with this. Please reach out to us via DM via the link shared below, and we'll do our best to assist. Further, please don't include any personal or account information. -Sankita twitter.com/messages/compo…

@AmazonHelp Refer order no. 404-8641908-3039546. Since the product was not working I booked a return and refund. 10 days have passed but the item not picked. Instead they are asking to courier it back at my cost. So they expect me to spend Rs 100-150 for the item worth Rs 200.

@mgpadalkar We understand your concern. As informed earlier, we request you to follow up with our team over email with your insight for any further assistance. -Sravan

@AmazonHelp @AmazonHelp, @amazonIN, hey Sravan, I did check all the messages and emails, and none of them tell me the real situation. The package has been out for delivery again since yesterday evening and not yet here. No update. Where's the contact of the delivery partner or the hub?

@amazonIN False promises and repeated delivery delays & no delivery partner assigned, yet I’m asked to keep waiting day after day. Customer service is polite but unable to provide any real solution beyond sending emails. I expected better reliability and accountability.

@shuklamahesh We understand your concern. Kindly connect with our team via chat using this link here: amzn.to/4bld6Tv and we will do our best to assist you further. Please be informed that the link mentioned will stay active for 1 hour. -Ruthika

@AmazonHelp @amazonIN @awscloud @amazon @NICMeity @amazonnews @JeffBezos Feels cheated I ordered the 1.5ton with 9 month no cost emi, neither I received the product and nor the full amount because of that I penalize by the charge through bank. Please help. Already 31 days over

@symphonyxyz 失礼いたします、Amazon公式です。この度はお届けした商品についてご迷惑をおかけしておりますことをお詫びいたします。ご投稿の内容について、カスタマーサービスで詳細を確認いたしますので、お手数ですが以下のリンクよりお問い合わせいただけますでしょうか。 amzn.to/4bUJ3SM　西本

今日Amazonで届いた荷物のダンボール＆製品外箱が超絶タバコ臭い・・・ クレーム入れとこ。 サプリとか口に入れる物や衣類を配達する時は、梱包から配達完了まで気を付けろ！って思う。 昔、衣類買ってタバコ臭くて何回洗っても取れなくて捨てた記憶あるから、マジいい加減にしろ！って思う👎

@Happyanuj07 @JeffBezos @Happyanuj07 We'd like to take a closer look into this. Please connect with our team here: amzn.to/4lIMY8C Please be informed that the link mentioned will stay active for 1 hour. -Akamsha

@AmazonHelp @JeffBezos This screenshot is from the same chat that I opened through the link, and I have already spoken with the app's support team, but no one is helping me

@JeffBezos @amazonIN @amazon This is a serious escalation. My prepaid order (Samsung 236L Refrigerator, Order ID: 403-7931969-6771512) is falsely marked delivered but I have not received it & OTP wasn't shared. This is causing mental harassment affecting my life. Need resolution

@SumanB06 As informed earlier, A refund will be initiated for your returned or cancelled orders, once the returned package is received by Amazon. Refund requests are processed by Amazon within 13 days of successful pickup/cancelled order. Appreciate your patience. -Monica

@AmazonHelp There's is still no refund for this

@amazonIN why can't I cancel my order. Why is there no live agent option available. At first you are not giving an option to cancel it in the app and on top there's no option to get help from live agent on this. What kind of stupidity is this

@abdulrahim_xo We understand your concern regarding the refund of the returned item. Please understand that the refund will be initiated for your returned orders, once the returned package is received by Amazon. Refund requests are processed by Amazon within 13 days of successful pickup. Kindly refer to this link: amzn.to/4sh15o5 for more information on refund timelines. We'd appreciate your patience in this regard. Please don’t provide your order/account details as we consider them to be personal information. Our X page is visible to public. - Bindhu

@amazonIN @AmazonHelp I ordered 3 items, 1 was wrong. It was picked up on Mar 17 but refund is still not initiated. Please escalate and process my refund immediatel. Order ID- 406-1437064-9137954 I will not wait till April 6 for this. This delay is unacceptable.

@satya_galla @satya_galla We understand your concern. Kindly connect with our team via this link here: amzn.to/4sV2jVZ our team will assist you further. Please be informed that the link mentioned will stay active for 1 hour. -Sravan

@AmazonHelp After all this drama, you guys wrote that I have "rejected it" without any shame! Are guys sure of what you're writing?

@amazonIN @AmazonHelp @jagograhakjago If you can't deliver to home why do you take orders and collect money? Why the hell your delivery team asks people to collect items from some store? What's the point of ordering with you then? Order # 171-8583902-4192334 #CustomerSupport

@thehellin17 We're sorry to hear that you've received a defective product. We'd like to escalate this further. Please reach out to us via DM through the 'Send us a Private Message' option below, without sharing any personal or account information, and we'll do our best to assist. Further, please don't include any personal or account information. -Trevor

ORDER # 171-0470487-6897935 The item is smelling bad and it's not usable. This is defective product. Unable to contact #AmazonIndia due to no option is available for contact. @amazonIN #AmazonIndia