Shopify Support

@OhHeyAlan Thank you for contacting us! To ensure the security of your account, we're unable to discuss account specifics on social media platforms. For secure assistance, please access our 24/7 Help Center here: bit.ly/3UmLdkP.

@ShopifySupport why is blyssofficial.com so slow and unusable? I’m unable to cancel a subscription. Tapping menu icon does nothing

@Fairuz_Zein @Playing1396011 @Shopify We appreciate you reaching out with your concerns. Let's move this to a DM, please send us a message with more information so that we can continue to assist you and to ensure your privacy is protected.

@ShopifySupport @Playing1396011 @Shopify Ok so you pretend to be responding for your PR but actually not getting me the help YOU offered? @Shopify shame on you #Boycottshopify

11 tabs open. 8 are my own store

Shopify does not directly manage the day to day activities, orders, or fulfillment of stores that use our platform. If you have an issue with an order, we would encourage you to reach out to the merchant directly! However, if you're still having an issue after reaching out or the merchant is not responding, you can also report an issue with an order using the form here - bit.ly/3Yp98Bn.

@Shopify as soon as possible. If this issue is not resolved quickly, I will have to raise a complaint on the consumer helpline and other platforms.

@jason_haugh @morpphhhaw We appreciate you reaching out with your concerns. Let's move this to a DM, please send us a message with more information so that we can continue to assist you while keeping your account information secure.

@morpphhhaw Shopify throttled me on a Saturday. No warning. Whole queue backed up. That's the part the screenshots don't show. One operator means you're also on call when the platform decides your volume looks wrong.

most e-commerce operators are still hiring content managers, designers, and listing assistants one guy replaced all of them with Claude Code across 5 platforms simultaneously the same product idea now runs through one workflow: Amazon Merch -> Etsy Digital -> Gumroad -> Shopify 500 reviews analyzed in 2 minutes full listing generated from a single image supplier outreach written before the first coffee $127K/year in team costs replaced by $20/month and a prompt stack - Amazon Merch listing from image upload in seconds - Etsy bestseller analysis + full upgrade strategy - Shopify catalog structured from raw product data - SEO copy, tags, mockups, launch checklist - all generated the repetitive part of e-commerce is gone the people still doing it manually aren't slower they just haven't built the workflow yet

Shopify does not directly manage the day to day activities, orders, or fulfillment of stores that use our platform. If you have an issue with an order, we would encourage you to reach out to the merchant directly! However, if you're still having an issue after reaching out or the merchant is not responding, you can also report an issue with an order using the form here - bit.ly/3Yp98Bn.

@Shopify I’ve emailed regarding a refund for both kurta sets, but haven’t received any response yet. The colour and the size was incorrect This is quite disappointing. Kindly look into this and process my refund at the earliest. Order ID: #SMB14110

@dan07631096 @Shopify @tobi We appreciate you reaching out with your concerns. Let's move this to a DM, please send us a message with more information so that we can continue to assist you while keeping your account information secure.

Hey @ShopifySupport @Shopify , is this how you treat customers? Your support (Ticket 65561250) Now you are ignoring my @BBB_Ottawa complaint (ID 24771472). No wonder your BBB rating is an F. I just want my 243€ back for the unused service you admitted I didn't use.

Thanks for reaching out! We're unable to provide account specific support over social media, so we would always encourage you to reach out to our live Support Team for store specific assistance. They can be reached through our Help Center here - help.shopify.com That being said, if you already have a ticket with our Support, we can certainly check the status of that ticket for you. If you do have a ticket already, would you be able to let us know the ticket number here?

@ShopifySupport @ShopifyDevs @Shopify

@ShopifySupport need serious help bro

@shAnawan950 @Shopify Thank you for contacting us! To ensure the security of your account, we're unable to discuss account specifics on social media platforms. For secure assistance, please access our 24/7 Help Center here: bit.ly/3UmLdkP.

@Shopify Hello Shopify Support, I need urgent help. Someone has linked my SadaPay Credit Card to a Shopify store without my permission. I don't have access to that account to remove it myself. Please help me unlink my card immediately to prevent unauthorized charges.

Shopify does not directly manage the day to day activities, orders, or fulfillment of stores that use our platform. If you have an issue with an order, we would encourage you to reach out to the merchant directly! However, if you're still having an issue after reaching out or the merchant is not responding, you can also report an issue with an order using the form here - bit.ly/3Yp98Bn.

@Shopify - Pathetic service . Had ordered almost a month back. But no update. No customer care service . No shipment tracking . Kindly arrange for a refund if the product is not delivered

@koshelyev @Shopify @tobi We appreciate you reaching out with your concerns. Let's move this to a DM, please send us a message with more information so that we can continue to assist you while keeping your account information secure.

After several weeks without any follow-up from @Shopify, I cancelled in disgust. Guess what - they still charged me prorated monthly fee for the time their support wasn't responding and the product didn't work properly. @Shopify @tobi your company is rotten.

Thanks for reaching out! We're unable to provide account specific support over social media, so we would always encourage you to reach out to our live Support Team for store specific assistance. They can be reached through our Help Center here - help.shopify.com That being said, if you already have a ticket with our Support, we can certainly check the status of that ticket for you. If you do have a ticket already, would you be able to let us know the ticket number here?

suspended every time I try to create a new one , I have not made a single since 2023 I have been surviving with the help of my family and friends to the extent of packing out from my house because I can't afford to pay rent, I can't even figure out what I'm doing wrong.

Hello Twitter for freelancers, I hope this tweet reaches the right people, I want to use this medium to speak out what I have been keeping since. Firstly my name is shola, 19 yrs old, I have been freelancing since 2022 offering Shopify store development and marketing services on

Thank you for your response. I can confirm that the best course of action is to direct any inquiries you may have regarding the status of your account to ticket ID 3bc8bcc3-b988-44d7-a39b-54a9624f8641, as noted in your message. Our Merchant Trust team is best equipped to provide any additional context you may need, as we are unable to discuss sensitive account details via social media. This policy is in place to ensure your account security and privacy.

@ShopifySupport @Shopify Legitimate Dutch-registered business (KvK, BTW), zero chargebacks, zero disputes, all orders fulfilled with tracking — funds held 120 days with no explanation. Ticket 3bc8bcc3-b988-44d7-a39b-54a9624f8641 awaiting substantive response. Can someone review??

Thank you for reaching out. For any inquiries related to any current case you are currently involved in, please respond to any open ticket you have with our Trust and Safety team. This team is the only team equipped to respond to inquiries of this nature, as we are unable to share sensitive account details via social media.

@Shopify can your trust and safety team do what they're paid to do, i'm getting sick of it

me: can i get some help over here? Sidekick:

While Shopify does not directly manage the day to day activities, orders, or fulfillment for stores that use our platform, we're always working to ensure that stores on our platform conform to our Acceptable Use Policies (AUP). If you believe a store on our platform is acting against our AUP, you can report an issue with a merchant using the appropriate form here - bit.ly/3Yp98Bn.

@ShopifySupport @bhare @srana_11 @tobi This is serious. Does SHOPIFY support SCAMMERS do run their fraudulent business? There is not legit contact details for mobilemotherboardstore.in Why is it even registered with you guys? This website is a SCAM and you are supporting it.

@Shopify @tobi @bhare @srana_11 What the hell is wrong with shopify? Fraudsters register their company for online services with shopify and starts cheating and scamming people. MOBILEMOTHERBOARDSTORE.IN I ordered from this site but nothing shipped yet. No customer service either.

Shopify does not directly manage the day to day activities, orders, or fulfillment of stores that use our platform. If you have an issue with an order, we would encourage you to reach out to the merchant directly! However, if you're still having an issue after reaching out or the merchant is not responding, you can also report an issue with an order using the form here - bit.ly/3Yp98Bn.

@Shopify Your team is full of frauds It's more than a week I placed an order and your team is not even bothered to reply as well. 1st they said they are not having a product , then I provided replacement details as well, still your team is simply hanging me

things your store does while you sleep: hides out of stock products calculates shipping to Norway accepts payments from Australia applies scheduled theme changes sends abandoned cart sequence #3

We're unable to provide account specific support over social media, so we would always encourage you to reach out to our live Support Team for store specific assistance. They can be reached through our Help Center here - help.shopify.com That being said, if you already have a ticket with our Support, we can certainly check the status of that ticket for you. If you do have a ticket already, would you be able to let us know the ticket number here?

@Playing1396011 @Shopify Something is off with them. I'm switching to word press of another platform. I think they no longer have enough employees. They have been verifying my account for weeks now, WEEKS! @Shopify 🙈 I'm done with you. Done

Thank you for contacting us! To ensure the security of your account, we're unable to discuss information specific to your partner account on social media platforms. For secure assistance, please access our 24/7 Help Center here > bit.ly/3UmLdkP, and select your partner organization or the store you wish to discuss via the Help Center Assistant. Alternatively, you can also access our Support team via the ‘Support’ tab within your Partner Dashboard.

@ShopifySupport its been 2 months since i submitted my app for review in shopify. i got a revert after a month flagging some issues, which i cleared and submitted on the same day. no updates since then. its been a silent 3 week journey so far. please give me an update.

@rollypollyoliee @Shopify @tobi We appreciate you reaching out with your concerns. Let's move this to a DM, please send us a message with more information so that we can continue to assist you while keeping your account information secure.

Hi @Shopify you just took down my Shopify Payments stores. $2M/month processed, $300k in MRR frozen, 4.5+ Shop App Reviews. across every . 6 months processing with you guys, all green flags, never had an issue before — and now this with zero explanation. Please Tag @tobi

@interntagada @Shopify We appreciate you reaching out with your concerns. Let's move this to a DM, please send us a message with more information so that we can continue to assist you while keeping your account information secure.

My brother in Christ what did I do Shopify suspended me for the 5x time this year I really need the money and this shop was going so well No warning, no appeal, just unilateral decision Im cooked how am I gonna pay my loan now Please help me

@rickymurek @dtcvova We appreciate you reaching out with your concerns. Let's move this to a DM, please send us a message with more information so that we can continue to assist you while keeping your account information secure.

@dtcvova @ShopifySupport so time to give this shit up?

Can somebody tell me why the fuck my stores keep getting shut down… new store, few days old, gets a few sales… BANG! BANNED wtf @ShopifySupport