@Warb58 hi, thanks for looking out for us. unfortunately this is not us, this is the Freshdirect UK company- we have nothing to do with them. Also our brand colors are not yellow and grey!
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FreshDirect
35.7K posts
FreshDirect
@FreshDirect
FreshDirect has offered the best in fresh food since 2002—we can proudly say that we pioneered online grocery shopping.
NY, NJ, CT Beigetreten Aralık 2008
3.9K Folgt15.1K Follower
QAM
⚠️🔥🚚 Hi (again) @FreshDirect @getir!! TODAY (again), at 11:00AM at 70th St. & Broadway (again) w/ illegal parking + blocking traffic lane!! This #Hotmess has been going on well over 2 yrs (I got receipts)!!
⚠️Attn: @galeabrewer @NYCCouncil @NYC_DOT @NYPDTrafficOps @mayor
FreshDirect@FreshDirect
@NycGodmother @galeabrewer @NYCCouncil @LindaBRosenthal @NYPDTrafficOps @bradhoylman @NYPDPC @CB7 Thank you the information. I am so sorry that this has been happening. This issue has been reported to the transportation team.
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All day, every day. @amazon and @FreshDirect get "high roller" discounts of up to 75% for parking tickets on the rare occasion that they get one. The rest of us just live in their congestion-inducing world!
NYCGodmother@NycGodmother
⚠️🔥🚚 Hi (again) @FreshDirect @getir!! TODAY (again), at 11:00AM at 70th St. & Broadway (again) w/ illegal parking + blocking traffic lane!! This #Hotmess has been going on well over 2 yrs (I got receipts)!! ⚠️Attn: @galeabrewer @NYCCouncil @NYC_DOT @NYPDTrafficOps @mayor
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@carolynzez23516 I am sorry that you were unable to reach us. Please let us know how we can help you. Peggy
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.@FreshDirect Where is my order? Your chat is down, there’s a 25 person queue on the phone and my order is over an hour past the window. Are you going out of business? You’re acting like it.
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@AFineBlogger @amazon Thank you for bringing to our attention, the transportation department will be notified. I am so sorry for the inconvenience. Peggy
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@NycGodmother @getir @galeabrewer @NYCCouncil @NYC_DOT @NYPDTrafficOps @mayor Hello! Thanks for reaching out to us about this issue. We've made sure to report this issue to our Transportation team for review. -Robin
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@NycGodmother @galeabrewer @NYCCouncil @LindaBRosenthal @NYPDTrafficOps @bradhoylman @NYPDPC @CB7 Thank you the information. I am so sorry that this has been happening. This issue has been reported to the transportation team.
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⚠️🚸🔥🚚🛂 Hi @FreshDirect (again) & Peggy: TODAY (again) at 11:00am at 70th St & Broadway (again) with illegal parking + blocking traffic lane!!
*Attn: @galeabrewer @NYCCouncil @LindaBRosenthal @NYPDTrafficOps @NYPD20thPct @bradhoylman @NYPDPC @cb7
FreshDirect@FreshDirect
@NycGodmother @NYC_DOT @galeabrewer @NYCCouncil @LindaBRosenthal @NYPDTrafficOps @NYPD20Pct Thank you for letting us know of this occurrence. This will be reported to the transportation team. Peggy
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Union workers at @FreshDirect are preparing for a possible strike over the company’s proposal to outsource more deliveries to a third-party company. The new contract proposes to increase 40% of jobs to non-union delivery drivers.
bxtimes.com/freshdirect-st…
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@NycGodmother @NYC_DOT @galeabrewer @NYCCouncil @LindaBRosenthal @NYPDTrafficOps @NYPD20Pct Thank you for letting us know of this occurrence. This will be reported to the transportation team. Peggy
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⚠️🚸🔥🚚 @FreshDirect today (again) your trucks are double & tripled parked-blocking a traffic lane w/ all your carts & bins on Broadway & West 70th!! This #Hotmess is EVERYDAY!! Attn: @NYC_DOT @galeabrewer @NYCCouncil @LindaBRosenthal @NYPDTrafficOps @NYPD20Pct #Pedestrians #NYC
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@ytytyt98765 @nyc311 Hi there, please DM us so we can look into this further and report any issues to the management team. - Dawn
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@nyc311 reporting an aggressive driver, driving truck number 4247 @FreshDirect truck. Upset that other drivers like amazon driving safely, he honked at all and then drove towards us who started crossing the street at green to pedestrian and made his illegal turn.
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@mikedelugg Hi I'm sorry to hear that you're having these issues. We suggest uninstalling the app, restarting the device, then reinstalling the app. If this is on the website we suggest clearing cookies and cache in the browser. If this problem persists then please DM your account email-Iris
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@FreshDirect hi people, this is about the app. Many many times when I do an update to an order and I get to the screen where it’s time to save the changes, the app freezes. I have to force quit on Apple‘s iPhone. here’s an image of the app at the point that it freezes:
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@20OneTwelve I am so sorry that you are experiencing issues with your deliveries. We have contracted third party delivery services, to help with deliveries. If at anytime you have any issues with your deliveries please reach out to us.
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@FreshDirect Hi Peggy, if you look at this DM thread you'll see I already explained this. We've been happy customers for 20+ years from both NYC and NJ - "until now". Please see my continued message below.......
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@FreshDirect Hi everyone, can someone in FreshDirect X Support help us with an account issue we have? Please let me know and we can start a DM. Thanks!
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@20OneTwelve I am so sorry that you have experienced issues with your delivery. We do contract third party delivery services to assist with deliveries. If at anytime you experience issues with any of the items you receive in your order please reach out to us.
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@FreshDirect Now all of a sudden you are delivering in private third party cars, non refrigerated, by non trained drivers, that's unacceptable - we feel that we need to cut ties with you, unless you can guarantee the refrigerated trucks. Please let me know. Thank you.
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@20OneTwelve I am so sorry that you had issues with your order please let us know how we can help you. Peggy
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@FreshDirect This is about the 4th time I've stated my issue over the past 1 day. This is becoming even more of an issue/reason why we should cut ties. Please give us your decision, so we can make ours...after being loyal for 20+ years. Thank you.
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@20OneTwelve Please let us know what issues you are having with your account and we will certainly address this issue for you. Peggy
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@FreshDirect Hi Iris thank you. I sent another posting earlier but didn't realize it went through, and I see you responded to that post as well. My account email is ssackerson@yahoo.com . We've been happy customers for 20+ years from both NYC and NJ - "until now".
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@20OneTwelve I am sorry that your orders are being delivered by third party delivery people. We have contracted third party delivery companies to assist us with deliveries. I am so sorry for any inconvenience this may have caused you. Peggy
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@FreshDirect Hi Elton, I already provided my account email so Iris. It's ssackerson@yahoo.com . Is this sufficient? Please let me know. Thank you.
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@FreshDirect Hi @FreshDirect , is anyone looking into this issue we're experiencing? Please let me know. We have to make a decision to stay with or leave FreshDirect. Thank you.
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@20OneTwelve Hello, so sorry about this please DM us your account info so we can look into this for you closely. - Elton
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@FreshDirect Now all of a sudden you are delivering in private third party cars, non refrigerated, by non trained drivers, that's unacceptable - we feel that we need to cut ties with you, unless you can guarantee the refrigerated trucks. Please let me know. Thank you.
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@20OneTwelve Thank you very much for your feedback. Please DM us your account info so we can look into this issue. - Iris
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@FreshDirect Ok, so we've been happy customers for 20+ years (NYC/NJ) until now. Now all of a sudden you are delivering in private third party cars, non refrigerated, by non trained drivers - we will be cutting ties with you, unless you can guarantee the refrigerated trucks.
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