@EastMidRailway No,I didn't get a chance as It when I was disembarking I spotted it.
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ImAnAutie
7.9K posts
ImAnAutie
@ImAnAutie
Big clue is in the username! (he/him) AAC user, no longer tolerating inaccessibility by policy in surrey.
Beigetreten Temmuz 2011
952 Folgt242 Follower
@ImAnAutie Hi there, thanks for passing this on, have you reported it to the train crew? ^GG
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Hey @EastMidRailway the front most vestibule door on 222022 is dead, neither button on door or door pedal functioned
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@helloitsme_89 @Charliechatz1 @flowergirl_lon @networkrail @TransportCttee @railandroad Real reason? I suspect because it's easier paperwork side if everyone is escorted.
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@Charliechatz1 @ImAnAutie @flowergirl_lon @networkrail @TransportCttee @railandroad Why do they tell you that you can not get to platform your own , surely you know what is best for you and what you can cope with and need help with you don't need somebody telling you what you can and can't do 😡
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@networkrail disabled people have the EXPLICIT legal right to spontaneous travel - ‘Turn up & Go’
What’s this notice for please?
This reads as though you think that you can decide whether to behave lawfully or not owing to staff availability?
Cc @TransportCttee @railandroad
Katie Harriott@KatieHarriott9
@nationalrailenq "staff availability" would not be a legally valid excuse to refuse someone
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@flowergirl_lon @Charliechatz1 @networkrail @TransportCttee @railandroad "it's new so we haven't had time to sort out some proper wheelchair spaces" is what they were saying when we went
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@ImAnAutie @Charliechatz1 @networkrail @TransportCttee @railandroad If they wanna call these spaces lounges, I wanna see ♿️ spaces, charging points for mobility aids AND devices, plus as a bare minimum a water dispenser but ideally v cheap vending machines with vouchers issued when trains are delayed.
Holding pens - PityPens™️ are NOT “lounges”!
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@flowergirl_lon @Charliechatz1 @networkrail @TransportCttee @railandroad Good point, it looks nice but that's to cover up the poor operations running it.
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@ImAnAutie @Charliechatz1 @networkrail @TransportCttee @railandroad Is it a true ‘lounge’ or is it a grim room / one of these new PityPens (™️ 👀) where you are herded together so you don’t dare escape or go and buy a bottle of water..
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@Charliechatz1 @flowergirl_lon @networkrail @TransportCttee @railandroad I genuinely don't get why they don't for most passengers direct to platform and just give the TM a call, yeah it's a shite option but surely better then leaving passengerd waiting sometimes hours on the lounge for staff
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@flowergirl_lon @ImAnAutie @networkrail @TransportCttee @railandroad New Street is awful for assistance. They have nowhere near enough staff to meet assistance demand. Their assistance lounge closes at 9pm, meaning there is often one member of staff dealing with all enquires x.com/i/status/19984… So great for such a busy station 🙃
Charlie(She/Her)👩🏽🦼🏳️🌈@Charliechatz1
@NetworkRailBHM 30. Upon arrival at the customer desk( the assisted travel lounge is closed at this time of night🙄). I found one staff member working, and he was dealing with another customer who wanted a ticket for a cancelled train. 10 mins later, they are still dealing with the above...(2/)
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@Charliechatz1 @flowergirl_lon @networkrail @TransportCttee @railandroad Just clarifying yes this is also a sign at new street
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@flowergirl_lon @networkrail @TransportCttee @railandroad The reply from Network Rail isn't the best.
x.com/i/status/20480…
Intrguied to know if this is Birmingham New Street. They have similar signs there. Signs that I blantly ignore and argue with them about. They shouldn't be putting any disabled passengers in this situation.
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@COASTERADDICTWH @THORPEPARK Fun Fact: There is a segment of the music which was scored to the ride POV so it could be included with an official POV video.
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Hyperia needs on board audio.
The main soundtrack is synced up so well to match the different elements of the ride with the beats yet this niche feature is not exploited with in board audio.
So much wasted potential @THORPEPARK
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Hey @UberUKI_Support and @EMA_Airport which one is responsible for blocking ability to order rides to/from offices on the airport grounds? My office is at literally the opposite end of the runway to the terminal, yet it now forces me to select terminal drop off for my trip?
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@altontowers @ProjectRiley24 And any idea when that might be? Because the email was pretty clear in stating a response by deadline and there's been no "we are delayed" email sent out, I am trying to resolve this without having to escalate but the lack of an on the record response isn't helping.
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@ImAnAutie @ProjectRiley24 Hi there! We are sorry to hear that you have yet to receive a response from our feedback team as of yet. Our teams are currently working through the inbox, and will be in touch to discuss your experiences further as soon as possible. Thank you.
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Hey @altontowers not a particularly pleasant experience when ride hosts look and read my screen when I hit speak on my AAC device, then actively look away and don't even acknowledge I said anything, host on entrance to smiler did just that.
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@trentbartonland @blakhak You have capping on purchases of child fares now?
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@blakhak If you purchase a young person ticket and they bought 3 more singles that day it would be capped under the young person zig zag price which is £6.20 per day but wouldn't cap the week or month under our saver prices hope that makes sense ~Neil
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Hi @trentbartonland. My daughter uses your buses and the Mango app to get to and from school. However, her school are proposing to become a mobile free zone. Do you still do Mango cards?
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Accessible toilet in first class are out of service. So no toilet for me then. Amazing first class experience.
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@ProjectRiley24 @altontowers Hey @altontowers any chance of a response? I've also got an avius case reference number 13270012 which I've had no response to, and I'm considering if I need to escalate this, would appreciate some form of a response.
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@ImAnAutie @altontowers Absolutely disgusting behaviour. It's been declining over the years. Some staff seem to target disabled visitors like were an annoyance.
It's like they don't want us to visit and they lose money through fast track. People have abused the RAP that it's no longer sustainable.
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@spudmagic @benn_elisbenn @MikScarlet To be clear when I say taxis I do not mean the term the public use, I mean specifically hackney licenses not private hire, definitely do matter with you on the out of area licensing loophole however (personally I'd like to keep local registration but a national standard)
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@ImAnAutie @benn_elisbenn @MikScarlet The problem with Derby is that most of our taxis are licenced in Wolverhampton to circumvent some of those rules. It all needs to be tightened up & just made a standard part of the business, wherever you run it.
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After seeing the story of the wheelchair user kicked out of a nightclub because they were a "fire hazard", a term I heard far too often in my youth, it struck me that this situation perfectly answers the "we don't have access because we don't have many disabled customers" crap.
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@spudmagic @benn_elisbenn @MikScarlet Derby make it work for *taxi* licenses, no reason other areas can
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@benn_elisbenn @MikScarlet I do have some sympathy for taxi companies on this one because, ideally, they should have multiple adaptations in every vehicle, but those have to be paid for out of pocket. There needs to be better rules, support, & incentives to make accessibility the base standard.
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@flowergirl_lon Am curious what's the record for shortest time for someone who's had a case with an operator before it's gone DFTO and having one after.
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Maybe, if they keep pissing me about? 🤷🏻♀️👀
Southwark News@Southwark_News
Could Thameslink this year be hit with over a million passenger complaints and compensation claims? The operator is due to be nationalised next month, transferring into the hands of the government. southwarknews.co.uk/area/london/co…
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@arrivamidlandsE it's derby city, not quite correct there, the encts national rules actually state no time restriction on weekends AND bank holidays, which I'd expect a driver to be aware off, and the social team to be quoting the correct time restriction rules.
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@ImAnAutie Hi, sorry for the delayed response. Could you please confirm which council issued your bus pass? Each council has different validity times. For Derbyshire County Council, ENCTS passes are valid from 9:30am to 11pm on weekdays and all day at weekends. -Ellie
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Hey @arrivamidlandsE can you please reeducate your drivers on the proper rules around ENCTS passes, just had a driver on the derby 7 (0902 from the Wellesley avenue stop) try refusing me because 1. It didn't scan, 2."can't ue that before 0930".
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ImAnAutie retweetet
My daughter Annika is proudly autistic and 12 years old.
She drew this butterfly from a photo she took herself — every vein, every scale, rendered by hand on a tablet.
She signs everything she makes. Dates it. Like she already knows it matters.
She's turning 13 tomorrow. Please share this for her birthday. Let's make her day.
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@flowergirl_lon @lucyllewy Step free yet they have a habit if they spot a wheelchair user they want to know where they are getting off so they can "call ahead".
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@lucyllewy It’s purple washing and unnecessary- the core is step free anyway so you only need to check lift status plus the grains are so frequent it would actually make more sense to TUAG. It’s deception to imply that booking is required when it absolutely is not.
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Yes
The app is just a barrier to deter TUAG
So here for this response.
TfL@TfL
@Rosie_R02 1/2 Hello Rosie. It's not possible to book online as London Underground operate a Turn Up and Go policy. This means that anyone needing assistance can turn up at any of our stations and request assistance from one station to another.
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