SoundCloud Support

Our users' privacy is important to us. If you have a request involving personal data like Copyright, account access, payments, violations, or legal issues, please go to our Help Center help.soundcloud.com and get in touch with us from there. Thanks for understanding 🧡

@noderpsgivenO_o Hey there! Please, go to our Help Center and click on the bubble in the bottom right corner to initiate a conversation with Otto, our Support Robot - he should be able to help you and create a ticket if you want to do so. Thanks /A

@Justin_leung17 @SoundCloud Hey, are you still seeing some issues with uploads? We didn't have any outages during the time you reached out, however there could be some other factors related to your account, that could be causing some issues. Can you share your URL?

@dinqe @dinqe Sorry for the delay. It looks like you just got a ticket response. Please go ahead and reply there if you still need assistance. Thanks for your patience!

Is it okay @SCsupport that my tickets for my SoundCloud For Artists issues literally need weeks to respond? I don't understand the value of the service at this point.

@nugent_che Hey there! Please, go to our Help Center and click on the bubble in the bottom right corner to initiate a conversation with Otto, our Support Robot - he should be able to help you and create a ticket if you want to do so. Thanks /A

@nottnicc_ Hey there! Please, go to our Help Center and click on the bubble in the bottom right corner to initiate a conversation with Otto, our Support Robot - he should be able to help you and create a ticket if you want to do so. Thanks /A

@mirayklug Sorry for the delay. It looks like you just got a ticket response. Please go ahead and reply there if you still need assistance. Thanks for your patience!

@SCsupport 4510284

@SCsupport waiting over 3 weeks on ticket support is criminal

@dinqe Hey, could you please let me know your ticket number and I'll be able to check further?

@wakhizzy Hey, you can find our chat widget in our Help Center help.soundcloud.com/hc/en-us/reque…, where you can start a chat with our bot Otto, who can help with more info or create a ticket. After you search for a help article, you should see the chat bubble. Thanks!

@SCsupport my 2FA backup codes are saved on a device I can no longer access , and I need to switch my app to another phone

@Yanki_C @SoundCloud Hey, could you please let me know your ticket number and I'll be able to check further?

Why is it so hard to get direct fast support from @SoundCloud @SCsupport ? the AI support is really bad :(

@noderpsgivenO_o Hey there! Please, go to our Help Center and click on the bubble in the bottom right corner to initiate a conversation with Otto, our Support Robot - he should be able to help you and create a ticket if you want to do so. Thanks /A

@ORYX_02 @ORYX_02

@SCsupport Can someone please help me out on my ticket 4573527

Missing Likes on iOS? We hear you, and a fix is on the way! 🛠️ Our latest iOS update drops this Monday, May 25th, to resolve the issue. Turn on automatic app updates so you get it the second it lands. Sorry for the hassle, and thank you for your patience!

@ORYX_02 Sorry for the delay. It looks like you just got a ticket response. Please go ahead and reply there if you still need assistance. Thanks for your patience!

@logue256 Hey there! Please, go to our Help Center and click on the bubble in the bottom right corner to initiate a conversation with Otto, our Support Robot - he should be able to help you and create a ticket if you want to do so. Thanks /A

@Oscar_Tylese Hey, you can find our chat widget in our Help Center help.soundcloud.com/hc/en-us/reque…, where you can start a chat with our bot Otto, who can help with more info or create a ticket. After you search for a help article, you should see the chat bubble. Thanks!

Hey @SCsupport awhile ago I was invited to the SoundCloud Creator Program and I tried to join the discord but the invite link is expired, can I get some help with this?

@SuspectOneXIII Sorry for the delay. It looks like you just got a ticket response. Please go ahead and reply there if you still need assistance. Thanks for your patience!

@maestrodrummer @SoundCloud If you reply to the ticket response we just sent to your email, we can help you.

@SCsupport @SoundCloud So you think I am going to build a new site page instead of logging into my old site you fucking cunts? What the fuck is wrong with you nazis?

@ScottPeoples @ScottPeoples It was just turned off. You are not required to reenable it.

@SCsupport WHAT THE FUCK DO YOU THINK IVE BEEN DOING THE LAST 6 MONTHS YOU FUCKING FRAUD!? your bot Adolph is as worthless as a fucking zepplin

@ScottPeoples Hey there! Please, go to our Help Center and click on the bubble in the bottom right corner to initiate a conversation with Otto, our Support Robot - he should be able to help you and create a ticket if you want to do so. Thanks /A

@JMCMusic5225 Sorry for the delay. It looks like you just got a ticket response. Please go ahead and reply there if you still need assistance. Thanks for your patience!

@SCsupport Soooooo raised this 4548060 11 days ago, just tried to ask chat about it, it raised another one 4576122 😳. It would be great to get a reply sometime soon, I'm interested as to why distribution is stuck due to 'artwork'!?

@ScottPeoples @ScottPeoples Sorry for the delay. It looks like you just got a ticket response. Please go ahead and reply there if you still need assistance. Thanks for your patience!

@ScottPeoples Can you please reply here with the SoundCloud channel url associated with the account you are attempting to use?