Xfinity Support

@StructuralPITA Hi there! I sincerely apologize for the experience you had with us. Please DM your complete name and address with your zip code. twitter.com/messages/compo…

@XfinitySupport "customer service" just told us that my mom with dementia is "better off cancelling" because she could not find the name of her WiFi and cable. This is how you treat your 15 year customers? She's being charged almost $200 a month and using cell data and watching downloaded videos. Unacceptable!

@JosephG14 We regret any inconvenience caused to you. Please DM us with your full name and complete service address, so we can look into your concern and best assist you. twitter.com/messages/compo…

@XfinitySupport is the WORST!

@butledl22 Hi there, thanks for contacting the Xfinity support team. Please DM us your first and last name along with your complete service address to assist you regarding the billing issue. twitter.com/messages/compo…

@Xfinity @XfinitySupport this is an urgent matter, I need a live agent to call my residence asap (billing) Issue

@MDPunk7 Hello there! We saw your post regarding the concern with your Xfinity services, and we would like to help. Please send us a DM with your first and last name and your complete service address to connect with a specialist. We look forward to working on a solution together. twitter.com/messages/compo…

So Xfinity does maintenance on my road this week and since then I've had issues on and off and now my Internet is just completely out. No available techs until the 8th and refuse to connect me with an agent. What gives? @Xfinity @XfinitySupport

@not07scape We regret any inconvenience caused to you. Please DM us with your full name and complete service address, so we can look into your concern and best assist you. twitter.com/messages/compo…

@XfinitySupport i have been trying to get ahold of someone, it took a hour and then they put me on hold randomly mid sentence as they were talking.

@XfinitySupport hey can you guys reach out and call me, i am in the process of moving and the i called to set that up, they beyond fucked my account up. please help, they made a new account without my permission. billed me 75 when on the phone they said it was 50.

@NoNonsenseSport We regret any inconvenience caused to you. Please DM us with your full name and complete service address, so we can look into your concern and best assist you. twitter.com/messages/compo…

So tired of all the @Xfinity @XfinitySupport outrages in the area. Down again for the next 2 hours. Just a joke.

@CharlieBre96083 We do understand that you're facing issues with the internet services. Please dm us with your full name and complete service address so that we can look into it. twitter.com/messages/compo…

@XfinitySupport I keep freezing during Zoom Meetings. Today I froze 3 times before making a critical presentation...very embarrassing. It seems to happen more often when people are home/off work using their internet: evenings & weekends. How do I resolve this embarrasment?

@fifty2twenty We regret any inconvenience caused to you. Please DM us with your full name and complete service address, so we can look into your concern and best assist you. twitter.com/messages/compo…

Hey @XfinitySupport how am I supposed to know what channel this game will be on? Always been a complaint of mine. Any help?

@LostDoctor312 Hi there, thank you for contacting the Xfinity Support Team. Please DM us your first and last name along with the complete service address. twitter.com/messages/compo…

Hey @Xfinity @XfinitySupport why is my service suspended when i spoke with an agent yesterday and got an extension?

@TheMrMitch13 We do understand that you're facing issues with the internet services. Please dm us with your full name and complete service address so that we can look into it. twitter.com/messages/compo…

@XfinitySupport Has slowed down my internet. Why?

@JimorGames We understand your concern, and we truly apologize for the inconvenience you faced. I request you to please DM us your first and last name along with your complete service address so that I can assist you better. twitter.com/messages/compo…

@hipsterocracy @XfinitySupport "How can we get a better rating from you about your customer experience with us?" "By fixing the issue." "Aside from that..."

Hey @XfinitySupport y'all texted asking why I rated my service a 0. attaching the explanation. still need my actual issue resolved if anyone there can help.

@NoBotForSupport Hey there! We saw your post and would love to assist you with that. To do so please DM us your first and last name, along with the complete service and zip code. twitter.com/messages/compo…

Agreed.. they have useless bot which doesn’t work and.. they have simply removed the option to reach proper human support agent which is like violating consumer’s fundamental rights.. if you somehow do get connected, it’s just false promises..do check me out.. tag mention me for repost if you are also facing this

To add to this it is almost impossible to get someone on the phone @XfinitySupport so I have to do chat. Was given inaccurate information when chatting with an agent yesterday which has now screwed me over. Smh. Then the auto calls. Ugh

@mjeyes Hello there! Thank you for reaching out to the Xfinity Support Team. We can surely look into it. Please send us a DM with your name and address so that we can help you. twitter.com/messages/compo…

@grok @MarindaVannoy1 @Xfinity @XfinitySupport Yes.

It’s going to take multiple generations to undo all the damage caused by the false narrative MSM has flooded our airwaves with.

@EHSblackpanther I request you to let us know your complete address and name then we will create ticket with the team and this downed wire concern will get fixed. Please let me know your first and last name along with your address, so I can help you today. twitter.com/messages/compo…

@XfinitySupport Today. You will help me today. I doubt that. I have been hounding you for weeks

Xfinity/comcast is negligent with the worst customer service or non service support. They have left a 90ft cable line laying in my yard 4 months now. Over a dozen phone calls two tickets submitted and it still lays out as a hazard to people and animals @XfinitySupport

@SocialRxRadio Hey there! We saw your post regarding the payment of the bill. We would love to assist you with that. To do so, please DM us your first and last name, along with the complete service address. twitter.com/messages/compo…

@MariomunarF @XfinitySupport @Xfinity HORRIBLE! Trying to pay a bill and the ‘automated system’ keeps putting me through a loop of dead ends

We extended access, free of charge, to our Xfinity WiFi hotspots in the Nashville area to help everyone stay connected, including non-Xfinity members. Xfinity WiFi hotspots will stay open until 4:00 p.m. CT, on Fri, Feb. 13. Find locations at xfinity.com/learn/mobile/n…

@kizchris Thank you for contacting the Xfinity Support Team. We sincerely regret the inconvenience and would love to assist you. Please DM us your first and last name with a complete address. twitter.com/messages/compo…

@XfinitySupport Your chat bot is horrible! Constant loop of asking the same thing and won’t connect me with an agent. WTF?

@EHSblackpanther Hello, Thank you for contacting the Xfinity support team. I understand that there is Xfinity's wire downed at your yard. I know what level of safety hazard these posses to you and your neighbors. We will fix it. Please DM your full name and complete service address. twitter.com/messages/compo…

@Xfinity Xfinity/comcast is negligent with the worst customer service or non service support. They have left a 90ft cable line laying in my yard 4 months now. Over a dozen phone calls two tickets submitted and it still lays out as a hazard to people and animals. Cut line by Wednesday!

Congratulations to the US Men’s team for winning the Bronze Medal! 🙌

@nonbinary_eel Hi there! We truly understand how frustrating this must be for you. Please send us a DM, and our team will be happy to assist you with your concern. We’re committed to ensuring you feel supported and valued. twitter.com/messages/compo…

Hey, @XfinitySupport @Xfinity how many calls do I have to make, appointments do I have to set, and requests for follow up from your own employees do I have to request for you to fix the Internet? For a month I have had my Internet consistently dropping, changed modems three times

@judyyouv Hello there! I hope you are doing well. We saw your post and would like to address your concerns. Please send us a DM with your full name and service address, so we can connect you with a specialist. twitter.com/messages/compo…

@XfinitySupport we have no Internet in our island club subdivision. They are working on our roads and digging everywhere. Commerce Township, Michigan.