Gemma

@bt_uk I was sold a new 24m broadband contract in June. I was told it was the best deal for me. 2 months later I am being told the fibre 2 is same as fibre 1 and that I could have paid £17 less a month than I will now be paying for the next 2 yrs. Not good customer service.

@Debenhams - returning this prom style dress. Package and dress reeks of body odour and it has clearly been worn for a period of time. No ability on website for me to advise you of this. Please could someone pm me?

@PrincipalityBS I had an email from Principality re Oasis saying I would receive another email with a link for tickets, is this a scam? I’ve not received any further email.

@audleytravel please could someone contact me soonest? I am currently away in a trip with audley

@GlossyboxUK Your selling needs to make it clear that a 3 month subscription is in fact an ongoing commitment. Trying to cancel online and via text but it is impossible. I’ll be cancelling my regular monthly subscription if I can ever get through to the correct link or person.

@Hawkinsport when will you have you full new season hockey stick selection in?

@LeeValleyHTC checking that you have water fountains so that we can bring in refillable water bottles for the FIH hockey this weekend?

@GreenThumbLawns We have been having our lawn treated for a while but it does not look like this

Spring is here 🌺🪻 The days are longer, the weather is warmer, new growth everywhere and our moods are lifted. Book your FREE lawn consultation so you can enjoy spending more time outdoors ➡️ greenthumb.co.uk/pages/book-a-c… #LawnCare #LawnLovers

@Bodenclothing how do I get hold of someone via email to discuss returns? No response from customer service except to say my returns have been received.

@Bodenclothing I am waiting for a refund over 2 weeks on from the email telling me I would be refunded please could you help?

@TimesRadio @JamesDalyMP @JPonpolitics Excellent calm questioning by John. James Daly is deluded/ignorant/both but in any event he ( and others defending the indefensible today in the media) urgently needs some education as to what constitutes racist and sexist behaviour.

"Mr Hester was correct to apologise unreservedly for that to Diane, for using that type of language." @JamesDalyMP says major donor Frank Hester was right to apologise but refuses to say his comments were racist, speaking to @JPonPolitics on #TimesRadio.

Thank you SO much for all the TV recommendations- have downloaded many many of them. Will report back. Next up.. Books you are loving/have loved??

@adidasUK where can I buy replacement insoles for your Astros? Insole demolished after 2 seasons but lots of life in actual shoe. Can’t see them on your website.

@ChtyCommission But it’s has been over 2 weeks and we have been unable to set it up as per your guidance as we have not heard back from CC.

@gemmarani Hi Gemma, please see our guidance for information on how trustees set up their Charity Commission Account: gov.uk/guidance/my-ch…

@ChtyCommission I can’t get a response to register an account to access the charity I am trustee of, can you help?

@ChtyCommission Please advise how I am to administer the charity?

@gemmarani Hi, we're receiving a higher than usual volume of calls and emails at the moment, please be assured our team are responding, however, response times are longer at the moment. We apologise for the inconvenience.

@CHSMoulsford huge congrats to the girls’ U15A team today in their end to end match v Wellington. Very exciting to watch and a deserved victory to Cranford!!

@Sathnam Missing pret much?

@GWRHelp app was playing up this morning and I’ve been charged my ticket twice, how do I claim a refund?

@VirginAtlantic Although you might well need to eat it off broken trays (in premium economy) if you fly Virgin and if you can stomach it given the tray holders looked like this on my Virgin flight. Virgin don’t even care. Shame for the people who have to work on board this type of aircraft.

Tuck into something brilliantly different from our new Spring/Summer menu🍴 There is something for everyone to enjoy, served by the best team in the skies: virg.in/3bGD