Principality Building Society

@BlacknessinXtra Hi, we're sorry to hear this, could you send us a DM with some additional information of the issue please?

@PrincipalityBS I am still unable to log into my account after many hours and am now considering shutting them all down. Get yourselves together.

@jones_mog Thank you for your comment. The decision to renew our sponsorship of Wales' national stadium was taken carefully and reflects our long-term commitment to Wales. If you have any additional questions please contact our customer service team.

@PrincipalityBS do you really want to continue to be associated with an organisation that treats their supporters (many of whom are your customers) like this?

@ospreysfan7 Thank you for your comment. The decision to renew our sponsorship of Wales' national stadium was taken carefully and reflects our long-term commitment to Wales. If you have any questions relating to your account please contact our customer service team.

@TruckerSion Hi John. Please drop us a DM clarifying which type of ISA you have and we can provide more details.

@PrincipalityBS When is interest added to your ISAs please…?

@DenFYM Could you give us a call on 0330 333 4000 and one of our colleagues can look in to this for you.

@PrincipalityBS Have checked so many times I have now memorised it. I followed the on screen instructions exactly

@PrincipalityBS opened new account and am trying to fund it but the payment fails (5times now from 2 diff banks). It says reference is incorrect but I'm putting what you on screen instructions say. Help!

@nathanielware Hi Nathan, could you send us a DM with some additional information please?

We aware that some customers may currently have issues accessing our website. We are working hard to resolve this, and expect it to be back up and running soon. We appreciate your patience.

@md_ren Hi Michael, We aware that some customers may have issues accessing our website. We are working hard to resolve this, and expect it to be back up and running soon. We appreciate your patience.

Logging in to give maturity instructions and your website has gone @PrincipalityBS I can access all other webpages I’ve tried. Nothing explaining on your social or phone lines which are closed. What’s happened????

@Praguelad Hi Jim, We are currently aware that some customers may have issues accessing our website. We are working hard to resolve this, and expect it to be back up and running soon. We appreciate your patience.

@PrincipalityBS You know, this would be a great place to tell us if your website is down and for how long you think it will be

We're pleased to announce record annual results for 2024. You can read about our annual results in full here - ow.ly/ICzm50V2xEj

@pascall91649 Hi Amanda, We aware that some customers may have issues accessing our website. We are working hard to resolve this, and expect it to be back up and running soon. We appreciate your patience.

@PrincipalityBS can't log on website isn't working? Is there a way to update customers please? Thanks

@sianmexsom Hi Sian, we're sorry to hear about your experience. We have replied to your message on LinkedIn regarding this.

Banking Twitter! Really poor customer service today from @PrincipalityBS , insisting on a solicitor to witness a signature to close an account. So the customer has to find and pay a solicitor, a ridiculous process. This is not Know Your Client, but exercising bureaucracy.

@DanFMaggs Hi Dan, are you trying to access the website from within the UK?

@TruckerSion Hi John, this would depend on the specific terms of your account. Do you have the name and issue number of your ISA account? Or if you send us a DM with your full name and postcode we can look in to this for you. Thanks

@PrincipalityBS Can I transfer funds from one cash ISA to another of mine?

@jaredowens36629 @StarlingBank @monzo @NatWest_Help @CoventryBS @AskNationwide @nsandihelp @HalifaxBank @HSBC_UK @hyperjar @LloydsBank @Metro_Bank Happy Birthday Jared! 🥳🎉 We hope you have a great day celebrating!

Just turned 17! Let's see which of my banks / building societies says happy birthday to me... @StarlingBank @monzo @NatWest_Help @CoventryBS @AskNationwide @nsandihelp @HalifaxBank @HSBC_UK @hyperjar @PrincipalityBS @LloydsBank @Metro_Bank (Yes, I bank/save with all of you)

@TruckerSion Morning John. The next tax year starts on the 6th April - so you will be able to start adding into your ISA for the next year from this date onwards. Hope this helps. 🙌

@PrincipalityBS Hi, when can I add to my ISA for the next year? I’ve already put £20k in this last year…

@oxongardengirl Good morning. Thank you so much for taking the time to share your feedback during such a difficult time. We are touched by your kind words and are proud to hear that Nicola was able to make the process easier for you. We'll be sure to pass on the message to her. ❤️

@PrincipalityBS please recognise Nik (Nicola?) in your Cardiff (St David's Centre) for being wonderful. She helped me with my Dad's bereavement this morning. No fuss, but incredibly kind. She made a horrible job much easier. Thank you Lady. ☺️

@melvegas80 Good morning. Are you still having trouble trying to access our website?

@PrincipalityBS - your website appears to be down. Given the time of year can you please resolve this asap!

@willcall1985 Hi William, if you give us a call on 0330 333 4000, one of our colleagues will be able to help you.

Can anyone help, my Mum has been awarded PIP, but it's being sent to my @PrincipalityBS account but I need to transfer it from their Barclays account into mine, but no idea how to do it.