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@ring

Making Neighborhoods Safer Share your stories with us at [email protected]

Beigetreten Ağustos 2014
353 Folgt74.6K Follower
Ring
Ring@ring·
@Rob_D_Wilkens Hello again Rob. We suggest you delete the last message as soon as possible and send us a direct message, so we can work towards a solution. You can read more about sending direct messages here: help.x.com/en/using-x/dir…. We look forward to getting to the bottom of this.
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Rob Wilkens
Rob Wilkens@Rob_D_Wilkens·
@ring - I am being denied access to log into my account and view my camera - why? Tried Chrome (incl. incognito) and safari.
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Ring@ring·
@jones_twj We Will need you to bring us into a DM to further assist you.
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Jonesy
Jonesy@jones_twj·
@ring I have a spotlight camera for several years now with 1 battery and a solar panel. I’m getting messages that my battery is under 20%. Never had this happen before now 2x within 2 weeks
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Ring
Ring@ring·
@DanieltheLion1 Hello, Dan. Thanks for getting in touch with us today. We're here to help. We will need you to bring us into a DM for us to assist you further on this.
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Dan Spack
Dan Spack@DanieltheLion1·
@ring Under Device Health / Network / Signal Strength, what does RSSI - 76 in red mean?
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Ring
Ring@ring·
Show this to your insurance company when they ask for proof of damage 🐻✍️
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Ring@ring·
See how simple it is to install the Battery Doorbell 4K Pro — Ring's most advanced battery doorbell yet. 🔋 4 steps is all it takes to bring Retinal 4K clarity and premium protection to your front door. 🔗 Get yours now at: to.ring.com/NewRingDoorbel…
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Ring@ring·
@ApeManitoba Hi Jack. We appreciate you bringing this to our attention. So that we can look into this further with you, would you mind sending us a DM with more information about your experience and the information that you received? We look forward to supporting you from there. twitter.com/messages/compo…
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jack
jack@ApeManitoba·
@ring non-functioning customer service. I’ve spent two hours two different days on the phone trying to get a clear answer on transferring an account. Information that’s contradictory and hard to understand literally. A good company bad customer service
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Ring
Ring@ring·
@RickMAllison Hello Rick, Thank you for reaching out. So that we can assist you further, please send us a private message on X, Instagram or Facebook and well be happy to help you from there. Thank You
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Ring
Ring@ring·
@tnk_803 @tnk_803 Hello TK. We are happy to answer any questions you have. With your feedback we are constantly working on improving the services we offer. You can read how to provide us with feedback here: ring.com/support/articl… Please let us know if you have any questions.
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TK 🐔🤙🏼
TK 🐔🤙🏼@tnk_803·
@ring can your new AI feature learn the difference between a basset hound and a beagle please?
TK 🐔🤙🏼 tweet mediaTK 🐔🤙🏼 tweet media
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Ring@ring·
@GD201201 Hello, DG. We'd be happy to take a closer look into this with you. Can you please send us a DM with a screenshot of the Device Health page?
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DG
DG@GD201201·
@ring front spotlight cam stopped working. Says can’t connect to WiFi. No WiFi issues and other devices further away can connect. Anyway I can resolve without having to get a ladder and manually reset again??
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Ring
Ring@ring·
@ya_chisme Hello, Thank you for reaching out, For more details as to why a post was denied, Please send an email to communityalerts@cs.ring.com
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Ya Chisme
Ya Chisme@ya_chisme·
Who the fuck mods for @ring @Neighbors. I hope they get their asses beat. You pissed me off when you denied my post warning women about a creep trying to sexually assault women now you're denying my posts about people scouting homes?? What even is the point of your app.
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Ring
Ring@ring·
@Mohhaaa95 Hello Mohaaa, Thanks for bringing this to our attention, Please send us a DM so we can look into this with you.
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Mohaaa
Mohaaa@Mohhaaa95·
@ring No mobile push notifications on any device (Android + iOS). Web notifs work fine, videos record OK. Tried: logout/login, reinstall, all settings checked. Support refuses to escalate. Server-side push token issue. Please help.
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Ring
Ring@ring·
@SteveSmith40242 @SteveSmith40242 Hello, Steve. Thanks for getting in touch with us today. We're here to help. We will need you to bring us into a DM to further assist.
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Steve Smith
Steve Smith@SteveSmith40242·
@ring I set up a new WiFi router today and got my peephole camera connected up and is working fine but I noticed a new symbol (underneath the time on the picture). What is it?
Steve Smith tweet media
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Ring
Ring@ring·
Unboxing the new Ring Battery Doorbell Pro. 🔋🔔 Simply see it all with our most advanced battery-powered doorbell. 🔗 Available now at: to.ring.com/NewRingDoorbel…
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Ring@ring·
@Bretheren So that we can assist you further, please send us a private message (on X, Instagram or Facebook) and we’ll be happy to help you from there. For safety and security reasons we can not assist in a public setting.
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Steve Smith
Steve Smith@Bretheren·
@ring can you please follow and DM me about a complaint I have regarding your “customer service” team. I am just getting blocked and fobbed off on chat
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Ring
Ring@ring·
Probably the dog: "What am I supposed to do?" 😭😂
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Ring@ring·
Want non-stop protection but unsure about a hardwired setup? 🔌 Installing Ring Wired Doorbell 2K is easier than you think. 💡 From wiring to mounting, here are 6 simple steps to see your front door in Retinal 2K. 🔗 Shop yours now at: to.ring.com/NewRingDoorbel…
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Ring@ring·
@SarahWi98290966 We do not have a formal complaint department, but you're more than welcome to share your complaint with us. However, we can take a look into your device details to see what solutions we can offer based on the warranty status of the device. Feel free to DM us. twitter.com/messages/compo…
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Sarah Wilson
Sarah Wilson@SarahWi98290966·
@ring Im not sure what can be done as I have followed the instructions on the email. Can you please advise me of your complaint procedure
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Sarah Wilson
Sarah Wilson@SarahWi98290966·
@ring good evening my subscription for another year was taken in February and I have not been able to use it since March. I have tried all of your suggestions but still not working. Can I please have a refund of 11 months
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