Ring

@hiro_f22509 @hiro_f22509 Hello, Hiro. Thank you for contacting us today. We appreciate you reaching out. We will need you to send us a direct message. This will allow us to securely access your account information and address your concerns effectively. We look forward to assisting you.

@jenannrodrigues Thank you for reaching out. So that we can assist you further, please send us a private message on X, Instagram or Facebook and well be happy to help you from there. Thank You.

@ring our ring cameras for the front door not working correctly. Not picking up when people near our driveway.

@Its34Again Hello Scotty. We are happy to answer any questions you have for us. Please send us a DM with a screenshot of the error you are seeing. We look forward to supporting you further.

@ring hi guys, I’m trying to buy 5 Outdoor Cam Pro’s. I’ve been a customer for 8 years. My 10% discount isn’t showing and when I try PROTECTSUBSCRIBER it just says the items in my cart aren’t eligible for the discount. Is this correct?

@reggriffin Thank you for reaching out. So that we can assist you further, please send us a private message on X, Instagram or Facebook and well be happy to help you from there. Thank You.

@ring Long time customer, first time tweeter. How do I get a solar yard sign replaced? 🔦

Abby's 83-year-old mama just got a new haircut and couldn't wait to show it off! 💇‍♀️✨ "I'm blessed beyond measure that she's close and I get these sweet moments (on Ring camera)."

@chrisbweaver Our top priority at Ring is to ensure that our neighbors have the best possible experience with our products, and we gather neighbor feedback to inform and prioritize our future projects. Currently, the Apple HomeKit integration is not an active project.

@ring I don't really need to do DMs for this, I just want to know if Homekit is happening or if I (and I'm sure a lot of us who are waiting) should invest in something else.

Hey, @ring , you somehow forced me on your $20 plan without permission. Hopefully that money helps you with development for HomeKit that you promised I think 10 years ago now? But let me guess, you still have that HomeKit template response for anyone who asks.

@GhostSingh7 Hey, ghost. Your ring being able to capture motion is important, and we'd like to take a closer look into this. Can you please send a us a DM with a screenshot of your device health page.

@krazy_4268 @ring Ring is shocking- people walk upto my door and never caught on Ring, but my cctv has them.

I’m paying £15.99 a month for @Ring subscription, yet during a theft the footage is unavailable. The camera was clearly interfered with. It was jammed using some sort of device. This is unacceptable, what am I paying for?

@djryanking Hello again Ryan. We are not able to open your link. If they are around 2.5-3 mm, they should work for what you are wanting to do. Please let us know if you have any additional questions.

@ring Would these work ? ebay.us/m/orpksf

Hey @ring , how are you ? Do you know where I can get hold of the tiny rubber washers to place on the screw on the underside of the stick up cam ? I’ve not got the original one and I’m concerned that it may be fully waterproofed without it, and cause damage to the unit.

@krazy_4268 Hey, there. We want you to be able to rely on your ring to give you peace of mind. Can you please send us a DM with a screenshot of your device health page?

@DJ_Hov Hello DJ HOV, This is a recent update we made to provide AI features such as Video Descriptions, Single Event Alert, and Unusual Event Alerts. Full information here- ring.com/support/articl…

When did the @ring app add Ai to its platform lol

New Emoji Update 🤝 Ring Doorbell

@katemidd321 Hello Kate, Thanks for reaching out, Please send us a DM so we can look into this with you, Thank you.

@phm5kzb6nr2 Hello, Jane. We're happy to lend a hand. Can you please send us a DM with more details as to what you're wanting to do? We look forward to hearing from you.

@ring I can’t figure out how to update or upgrade my items - bc it says I can’t do it via the app…please help. 2 days left

@ARopohl Hey André. Rest assured that we have battery operated devices that do not need an existing doorbell or wiring. See some of these options here: ring.com/collections/vi…. Feel free to PM us with any questions.

@ring What happens when you have a older house that doesn't have a doorbell... And love the replacement battery.... 😭

Doorbell upgrade alert 🚨 Retinal 4K + 10x zoom on Wired Doorbell Pro = see every detail at your front door for ultimate peace of mind.

@Jerry76290076 Hi Jerry. Thank you for bringing this to our attention. We're here to help. So that we can assist you further, can you tell us if you are experiencing this on multiple devices? Please send us a DM at your earliest convenience. twitter.com/messages/compo…

@ring I am not receiving a password reset code. Need help, email is jashford1@gmail.com

🚨 A group of strangers checked several vehicles on the neighborhood street, but when they approached this homeowner's driveway, Ring Motion Warning went off and sent them on their way.

@Austinh7969140 @Austinh7969140 Hi Austin. We want to take a closer look at this with you. To assist you further, could you send us a DM with a screenshot of the Device Health page in the Ring app for the device that you are experiencing this with? We look forward to hearing from you. twitter.com/messages/compo…

@ring seriously

@WforWhaletheOG Hey Juliet. This is not the experience we want you to have with our support, and we'd like to work together for a better experience moving forward. To learn more, please DM us with more details about what you're experiencing with your device. We'll be there to help.

I just had the worst customer experience trying to trblsht my @ring device. The rep didn’t listen when I explained my situation, gave bad information, and when I asked for a senior rep said there wasn’t any. I asked for a survey to document my experience and she hung up on me.