DG

@ring Sent. Thanks.

@GD201201 Hello, DG. We'd be happy to take a closer look into this with you. Can you please send us a DM with a screenshot of the Device Health page?

@ring front spotlight cam stopped working. Says can’t connect to WiFi. No WiFi issues and other devices further away can connect. Anyway I can resolve without having to get a ladder and manually reset again??

@HyattConcierge Already have done as mentioned above.

@GD201201 We are truly sorry to hear about your experience. Please DM us, and we will be glad to assist you further. twitter.com/messages/compo…

@HyattConcierge hi I’ve DM’d you. Please can you get back to me as it’s regarding a breach of data/privacy. Thanks.

@Hyatt hi I’ve DM’d you. Please can you get back to me asap as it’s regarding a breach of data/privacy. Thanks.

@LinusEkenstam Please can someone tell me where this desk is from?

Joshua has the cleanest desk setup.

@HyattConcierge I was already in conversation via DM with the Hyatt profile. Then all messages stopped? Can this not be picked up again instead of me having to relay all the same info?

@GD201201 Good morning. Please follow us, so we can assist you further via direct message.

@Hyatt hi please can you confirm whether your member rate will charge anything to my credit card anytime before my stay? Thanks

@Hyatt Please could someone respond to my DM?

@Hyatt DM’d. Thanks.

@NatWest_Help Hi, no. I asked RBS. You don’t need any of those details. Just please tell me if I’m covered if I hold that account and I’ve not used that card to book said travel. Thanks.

@GD201201 Hi 👏 How are you today? Where are you travelling to? I'd love to look into this for you - can you confirm your full name, sort code and post code for me please? Let me know. 😊 - Lauren

@RBS_Help with your platinum accounts, does the travel insurance apply even if I didn’t book the travel using that account?