MetaMask Support

1.2M posts

MetaMask Support

@MetaMaskSupport

Simple troubleshooting only - no links/emails are shared in our messages to users. Need help? Go to https://t.co/iJVx8dFePT. NEVER share your Secret Recovery Phrase

MetaMask Joined Ekim 2018

68 Following113.5K Followers

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MetaMask Support@MetaMaskSupport·10 Mar

We are continuing to receive reports of email phishing campaigns asking users to "verify" their wallet to comply with KYC regulations, along with other types of "verification mandates". These emails are SCAMS! MetaMask wallets are NOT ASSOCIATED with user email addresses!

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MetaMask Support@MetaMaskSupport·23h

@yungjarko Hi, could you please provide a bit more context into the issue you're encountering? Like what network are you trying to do the transaction on, are you on mobile/ extension (what version), do you by any chance have any pending transactions in the activity tab? Thank you!

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jarko@yungjarko·1d

@MetaMaskSupport @MetaMask keep saying “ This transaction was reverted during simulation. Reverted Transaction” Can yall explain why ?

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MetaMask Support@MetaMaskSupport·1d

@ken_candyken Hi and thank you for reaching out! I was not able to reproduce this on my end, are you still seeing this?

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Candyken #2776 getINKed@ken_candyken·1d

i try to visit @opensea via @MetaMask but this pop up!

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MetaMask Support@MetaMaskSupport·1d

@Nav_906 Hi, you should be able to reach out to the support team at support.metamask.io by going to the "Contact Support" field and choosing one of the two options "Connect Wallet" or "Continue without Wallet". You can also let us know here what issue you're encountering as well.

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BOOM 💥@Nav_906·1d

@MetaMaskSupport what's going on cannot message support the button icon is not there to message checked on multiple devices

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MetaMask Support@MetaMaskSupport·2d

@awoken0 Hi and thanks for flagging this! We’ve identified the issue and rolled out a fix as soon as possible, so you shouldn’t run into this problem anymore. If you’re still having issues with the mobile app, please reply here and let us know.

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🦉 🧘 Awoken🧘™@awoken0·2d

@MetaMask Please what's going on with you app it's currently crashing after opening

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MetaMask 🦊@MetaMask·2d

the perps must flow.

DUNE@dunemovie

Experience the epic conclusion. Dune: Part Three only in theaters and IMAX December 18. #DuneMovie #FilmedforIMAX

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MetaMask Support@MetaMaskSupport·2d

@omur_999 Thanks for flagging this! We’ve identified the issue and rolled out a fix as soon as possible, so you shouldn’t run into this problem anymore. If you’re still having issues with the mobile app, please reply here and let us know.

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Ömür 𓁹@omur_999·2d

@MetaMask your app is crashing 3 seconds after opening on apple products. I cannot open metamask on iPhone

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MetaMask Support@MetaMaskSupport·2d

@4SeamFB Thanks for flagging this! We’ve identified the issue and rolled out a fix as soon as possible, so you shouldn’t run into this problem anymore. If you’re still having issues with the mobile app, please reply here and let us know.

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D A G@4SeamFB·2d

@MetaMask your app is crashing 3 seconds after opening on apple products. I cannot open metamask on iPhone/ipad

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MetaMask Support@MetaMaskSupport·2d

@m0lloch @MetaMask Thanks for flagging this! We’ve identified the issue and rolled out a fix as soon as possible, so you shouldn’t run into this problem anymore. If you’re still having issues with the mobile app, please reply here and let us know.

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ᵸᴾ@m0lloch·2d

Hey @MetaMask Ur iOS app is crashing when u start the browser

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MetaMask Support@MetaMaskSupport·3d

@rayoshi69 You were able to claim them in the February 24th - March 9th window. x.com/MetaMask/statu…

MetaMask 🦊@MetaMask

gm Your $LINEA allocation from MetaMask Rewards Season 1 can now be claimed! 🎁

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rayoshi 🇵🇭@rayoshi69·3d

@MetaMaskSupport wtf, but it was locked to begin with?

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MichaelK.eth@mikashi·28 Şub

its here 🦊 access to your onchain crypto, anywhere instant web2/web3 bridge + yield + rewards + benefits be honest, have you seen a sexier card?

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MetaMask Support@MetaMaskSupport·3d

@maxill228 Hi, have you contacted our support team at support.metamask.io regarding the issue you're encountering by any chance yet? If you didn't, I'd recommend doing so as they will be able to take a closer look.

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Santiago 🦅@maxill228·3d

@MetaMask Bro fix ur wallet my money is stuck there 😭

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MetaMask 🦊@MetaMask·13 Mar

Everyone's talking about gold. Meanwhile, silver is quietly powering the entire AI and clean energy boom... and running out. Stake your claim in MetaMask Mobile. ⤵️

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MetaMask Support@MetaMaskSupport·3d

@rayoshi69 Hi, the $LINEA claim window for MetaMask Rewards has ended on March 9th. Claiming now is impossible, all unclaimed tokens were burned. x.com/MetaMask/statu…

MetaMask 🦊@MetaMask

The $LINEA claim window for MetaMask Rewards has come to a close. 🔥 The remaining 380M tokens that were not claimed will be burned. 🔥 Thank you for participating!

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rayoshi 🇵🇭@rayoshi69·3d

@mikashi @MetaMask @Mastercard Yo why can’t I claim my free linea?

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MetaMask Support@MetaMaskSupport·12 Mar

@BrandonDBatzel The team is working on it and these features are coming soon as they have mentioned as well. Credits can be spent directly on the card and the cashback rewards are accumulated and will be able to be withdrawn as soon the feature is live.

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Brandon Batzel@BrandonDBatzel·11 Mar

@MetaMask @MetaMask Your support just told me “credits and cashback rewards are not yet enabled on our platform” and “these features are coming very soon.” Care to explain the reason for the botched roll-out and when we will be able to actually access our rewards?

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MetaMask 🦊@MetaMask·26 Şub

The future begins NOW. MetaMask Card is now live in the United States. 🇺🇲 👇

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MetaMask Support@MetaMaskSupport·11 Mar

@nguyenluong33 Hi, it would be best to reach out to our support team at support.metamask.io by using the "Contact Support" button there in order for them to take a closer look at what might have happened.

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lương@nguyenluong33·11 Mar

@MetaMaskSupport I deposited ETH into my MetaMask wallet, and then I tried to withdraw it, but my ETH is gone. Please help me!

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MetaMask Support@MetaMaskSupport·11 Mar

Never forget

MetaMask 🦊@MetaMask

when you're a ceo and metamask asks you to reach out to support

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MetaMask Support retweeted

MetaMask 🦊@MetaMask·11 Mar

when you're a ceo and metamask asks you to reach out to support

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MetaMask Support@MetaMaskSupport·11 Mar

@dionyziz You can give the AI Assistant something like the null address and explain it to the agent afterwards.

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Dionysis Zindros@dionyziz·10 Mar

@MetaMaskSupport AI assistant doesn't provide a human agent until I provide the address, which I don't have since the wallet won't start...

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Dionysis Zindros@dionyziz·10 Mar

@MetaMask Can't make this go away, all the money I had in this browser is lost. Your AI-based support doesn't work...

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MetaMask Support@MetaMaskSupport·9 Mar

@abuhzarah @MetaMask Needed to reach Level 2 (1000 Rewards Pts) to be eligible for $linea. The claim window has also closed.

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Engr M nasir@abuhzarah·9 Mar

@MetaMask I'm not seen it please?1 Direct me I want claim mind?

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MetaMask 🦊@MetaMask·9 Mar

The $LINEA claim window for MetaMask Rewards has come to a close. 🔥 The remaining 380M tokens that were not claimed will be burned. 🔥 Thank you for participating!

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MetaMask Support@MetaMaskSupport·9 Mar

@StasMayevsky You had to participate in Season 1 of MetaMask Rewards during which you needed to have reached Level 2 or above (1000+ points).

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Stas Mayevsky 🟠⚪️🟦@StasMayevsky·8 Mar

@MetaMask How to know if I’m eligible?

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MetaMask 🦊@MetaMask·8 Mar

The window to claim your $LINEA allocation from MetaMask Rewards closes in 24 hours! Any unclaimed tokens will be burned. If you haven't already, you can begin your claim in MetaMask Mobile. 🦊

MetaMask 🦊@MetaMask

gm Your $LINEA allocation from MetaMask Rewards Season 1 can now be claimed! 🎁

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MetaMask Support@MetaMaskSupport·8 Mar

@ItsAditya_xyz Hi, the search function works starting with the third character for addresses using the Ethereum address format. For the other ones it should work with the first/ second character and the more you enter the easier it is to narrow down the specific address you're looking for.

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Aditya 🦀@ItsAditya_xyz·8 Mar

@0xdev02 @MetaMask I only know first 4 chars of my wallet i am looking for and i don't wanna manually type + i am not sure 4 char search will even work in their search bar

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Aditya 🦀@ItsAditya_xyz·8 Mar

This is such a bad UX @metamask How do i find the correct address I am looking for? by clicking each and every account?

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MetaMask Support@MetaMaskSupport·5 Mar

@RexhaRexhaRexha Thank you for providing these details and for raising the issue! We are aware of this issue and the team is actively working on a fix that will come in an upcoming update.

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Rexha 🐸@RexhaRexhaRexha·5 Mar

@MetaMaskSupport Extension ETH on ETH Usdc on ETH

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MetaMask 🦊@MetaMask·4 Mar

nothing beats the view in metamask today

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Discover

@yungjarko @MetaMask @ken_candyken @opensea @Nav_906 @awoken0 @omur_999 @4SeamFB