MetaMask Support

We are continuing to receive reports of email phishing campaigns asking users to "verify" their wallet to comply with KYC regulations, along with other types of "verification mandates". These emails are SCAMS! MetaMask wallets are NOT ASSOCIATED with user email addresses!

@davidayodigiyo Please reach our support team at support.metamask.io so they can take a deeper look.

Good morning I have been trying to withdraw my usdt but I am having this issue Pls can I rectify it In picture that I posted, continue button is showing review list @MetaMaskSupport

10 years of supporting the best community. Thank you for trusting us 🙏

@BestCryptoTwits @MetaMask @RobinhoodCrypto To send Robinhood Chain ETH in MetaMask, navigate to chainlist.org & search for 'robinhood'. Select 'Connect Wallet' & you'll be prompted to add it to MetaMask. Once added, you can select 'Ethereum' or a manually added token from the token list and send as usual.

So how am I supposed to send robinhood ETH in Metamask Wallet? It literally will not let me @MetaMask @MetaMaskSupport @RobinhoodCrypto

@tamaldhara Hey Tamal, confirming that you've also sent 1-2 TRX to your address as well? Such balance is required to 'activate' your wallet on Tron Network. Once your account is activated, you should see your balance. Tron's USDT contract address is TR7NHqjeKQxGTCi8q8ZY4pL8otSzgjLj6t

@flarrs315 @MetaMask No, these are two separate features.

@MetaMask Can this 4% rate be combined with the current 3% MUSD conversion bonus promotion?

It’s time to turn your money on. Introducing the MetaMask Money Account. 🦊

@CryptoFinbase Reach our support team at support.metamask.io through 'Contact Support'. They will be able to take a closer look at the issue you are experiencing.

@CryptoSasori For $ROOT on Ethereum, select 'Manage Tokens' and add this ERC-20: 0xa3d4bee77b05d4a0c943877558ce21a763c4fa29 Otherwise, 'Add custom network' via #native-rpc" target="_blank" rel="nofollow noopener">docs.therootnetwork.com/build/connecti… Select 'Add a custom token' and import their native $ROOT address 0xcCcCCccC00000001000000000000000000000000

@MetaMaskSupport hi I sent some root over to my MetaMask acc yesterday and it has not arrived but the exchange has proved it has indeed been sent and completed

@IgraNameService @MetaMask Apologies for the delay in getting this reviewed. It has been escalated to the team for review ASAP.

@MetaMask / @MetaMaskSupport Hey team — Snap Directory submission ins-snap-resolver filed May 30, we're at Day 20+ with no triage response yet (other May-window submissions have been merged). Snap is read-only, no key mgmt, just name lookup. Anything blocking on our end? Happy to fix or hop on a call. Thanks 🟣 → insdomains.org/snap

@notbrvnd0n Make sure you're using the latest MetaMask Extension (13.35.1) and Mobile (7.81.0) release. Also, try clearing transactions via Settings > Developer tools > Delete activity and nonce data. Our team at support.metamask.io would be happy to take a closer look if needed!

@MetaMaskSupport everything i try to do fails this has been an issue since the 5th

Update: Everything is back to normal, and all networks are fully operational.

@Noas_Dad Our $kLUNC pricing is provided by Hyperliquid, a decentralized perpetual exchange offering the perpetual trading feature within MetaMask. Prices may vary depending on the liquidity of where you're trading $LUNC outside of MetaMask Perpetuals.

@MetaMaskSupport Y’all need to update your information I’ve done updated my app like 100 x’s already and it’s still the same price for the past 2 weeks. Why is the graph 📊 stuck on the same price for terra-luna:native Showing $0.000072 but the real price is $0.0000078

@Muffin_D99 Hi there, everything should be back to normal as we've shared here: x.com/MetaMaskSuppor…. Are you still experiencing difficulties with the app/ extension? (If yes please provide as much context as possible into the issue you're encountering)

@GandalfzBallz @MetaMask Hey there! Everything should be fixed by now, we've announced when everything was back to normal here: x.com/MetaMaskSuppor…. Are you still seeing that message? If yes you could try closing the app entirely and then re-open it.

@MetaMask Hey can y'all fix your app? Complete silence on the "can't connect to eth" issue everyone's having

Pick one:

@Lm5585867613866 Hey, thanks for reaching out! Could you please get in touch with our support team at support.metamask.io by using the "Contact Support" field there? They will be able to take a closer look at the issue you are experiencing.

Hey and thanks a lot for reaching out. Sorry to hear you're experiencing some lag and price discrepancies. First, could you please make sure your MetaMask app/extension and browser are updated to the latest version? That can often fix performance and display issues like these. If you're already on the latest version and still experiencing the same problems, please reach out to our support team at support.metamask.io, they'll be able to dig into this further.

Hey @MetaMask why is the wallet super laggy? The price of one of my assets isn’t matching what my profits should be showing. Can we get some one to take a look at the lag you guys have.

@Bottle_Of_Pizza @MetaMask Hi there and thanks for reaching out about this, could you please provide some more information regarding the issue you're encountering? Things like on what network are you trying to send the USDT, do you get any error messages, if yes what does the error message say?

Sending USDT doesn't work for 2 days now. Wtf are u guys doing @MetaMask @MetaMaskSupport

@linwooi Hi, you can track resolved markets in the Predictions homepage if you scroll all the way to the bottom. Every market has a resolution date. At this point the market closes and you claim your winnings (if any).

@MetaMaskSupport What does “the market pending for resolutions” mean?

There is currently a disruption to connectivity on multiple networks. Our team is aware and working to resolve the issue as quickly as possible. We're sorry for any inconvenience and appreciate your patience!

@AKwajh Hi there and thank you for reaching out, I would recommend getting in touch with our support team by using the "Contact Support" field at support.metamask.io. They will be able to take a more in-depth look at the issue you're encountering.

@MetaMaskSupport I sent 1546 Swedcoin coins from my Binance wallet to the MetaMask converter, but they haven't appeared in MetaMask. Please help!

We are continuing to receive reports of email phishing campaigns asking users to "verify" their wallet to comply with KYC regulations, along with other types of "verification mandates". These emails are SCAMS! MetaMask wallets are NOT ASSOCIATED with user email addresses!

@KayD__ee Hi, MetaMask relays your requests through the RPC URL to a node that's actually connected to the network. That node processes the request and returns the data. You can check the RPC URLs by clicking the three dots and "Edit" next to the network in the network list

@MetaMaskSupport Le plugin MM ne parle pas "en direct" avec le réseau Ethereum ? Il passe toujours par une passerelle MM type couche API ? Si oui pourquoi ? @MetaMaskSupport