Ask Lyft

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Ask Lyft

@AskLyft

Official Twitter support channel of @Lyft. We're available 24/7 to help.

lyft.com/cities Joined Nisan 2014
5K Following84.4K Followers
Ask Lyft
Ask Lyft@AskLyft·
@Robertgelb3 We’re sorry to hear about this experience. If you’d like any assistance from our end on this, please don’t hesitate to DM us at your earliest convenience. We’re glad to help! x.com/messages/compo…
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Robert gelb
Robert gelb@Robertgelb3·
@AskLyft I have been having issues with lapses in connectivity and have been on the phone with support for hours but I can't get the acceptance rate up again I accept all rides manually Getting 2 for 1 is literally stealing money from me I have tried all the suggestions
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Veton
Veton@vetontoni5·
@lyft is actively fucking me over lol they’re going to over charge my account because their docking station was not working when I docked…????? (How is that my issue?) and I have to wait 25 hours for the ride to auto end so they can charge my account 1.5k lol delete the app.
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Ask Lyft
Ask Lyft@AskLyft·
@BatBoyPhD Thank you for sharing this with us. We totally understand that vehicular safety is paramount to rider's satisfaction. Please allow us to take a deeper look into this, Kindly send us a DM at your earliest convenience. x.com/messages/compo…
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Bat Boy PhD
Bat Boy PhD@BatBoyPhD·
@AskLyft is it your policy to have pieced-together antiques driving your customers around?
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Monkey D. Goose
Monkey D. Goose@WebzyFBaby·
Just landed at JFK why did Lyft connect my colleague to a driver in SUFFOLK COUNTY
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Ask Lyft
Ask Lyft@AskLyft·
@JPow5225 @lyft We’re truly sorry for the inconvenience you’ve experienced. We understand how frustrating this must be. Please send us a DM, we’re here to help. x.com/messages/compo…
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JPow5225
JPow5225@JPow5225·
The driver once again said he would send the case and AirPods. BUT once again has not done it. The case shows some charge and still shows it in PHILIDELPHIA. The earbuds have lost power and show their last location in Philadelphia. We have come to the decision the driver is dishonest. It is one thing to ignore requests but worse to say you have them and will return them and do not.
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JPow5225
JPow5225@JPow5225·
We used @lyft in Philadelphia last Thursday. My granddaughter left her AirPods in the car. Tried contacting the driver BUT HE WILL NOT RETURN the message or call. We would pay to have the AirPods returned.
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Niya
Niya@Mamamodexx·
🚨 THIS IS NOT OK 🚨 Just got my child discharged and the Lyft (NYP Flex Ride) driver pulled off before I could even get my bag out the trunk. Now my bag with SSN cards + important documents is gone. This is beyond unacceptable. @AskLyft @nyphospital PLEASE HELP ASAP
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Sanjay
Sanjay@Sanjaydhull02·
@AskLyft hi all my documents are approved still i am not able to go online.
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Amanda Hauck
Amanda Hauck@ABH0324·
@AskLyft Hello from New Orleans! WE NEED GAS VEHICLES FOR RENTALS. PLEASE send HELP!!!
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Nour
Nour@Nour08383648541·
@AskLyft Hi, my driver account was deactivated and I would like to submit an appeal. Can you please help me connect with the right team?
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Ask Lyft
Ask Lyft@AskLyft·
@lanieciaaaa We’re sorry to hear about this and would love the opportunity to support you further. When you have a moment, please feel free to send us a DM so we can take a closer look and assist you. x.com/messages/compo…
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She_🌈⚡️🇯🇲
She_🌈⚡️🇯🇲@lanieciaaaa·
I fucking hate using Lyft services on God! Why tf Lyft been finding me a ride since 11:25 pm it’s 12:20pm I’ve had 3 fucking driver since then but none made it to me
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Ask Lyft
Ask Lyft@AskLyft·
@MariaMariaSK Thank you for bringing this incident to our attention, please allow us to take a deeper dive for you. Kindly send us a DM at your earliest convenience to this incident with us further. x.com/messages/compo…
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Prashant Kumar Hs
Prashant Kumar Hs@hs_heartbeat·
@lyft @AskLyft any update on this ?
Prashant Kumar Hs@hs_heartbeat

@lyft Dear Team, I have raised small request that is just to update my new mobile number in existing account as I am unable login due to not receiving the verification code to my Gmail. For this your team is taking ages.

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Piggly Niggly 🛝FWA
Piggly Niggly 🛝FWA@TalesOfKayden·
How tf are you as a Lyft driver going to show up with no room in your trunk, you not willing to take nothing out your trunk, you tell me I gotta wrap my tire up for you to even consider it, and then you get mad when I tell you that you gone have to cancel it??? Bsfr girl
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No Sixers No
No Sixers No@Philly_ASA·
My Lyft driver does not know how to merge 🙈
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shakestopher
shakestopher@shakestopher·
@AskLyft I have been offered discounts for both DoorDash and GrubHub when ordering rides. I have attempted to take advantage of these discounts on four occasions, to no avail. The discount is NOT applied to my total prior to my payment.
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Filip Martinez
Filip Martinez@flipmart81·
So I just got harassed by the nicest lady on my Lyft ride home . She was so nice it didn’t even bother me at all ..
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@Robertgelb3 @vetontoni5 @lyft @BatBoyPhD @WebzyFBaby @JPow5225 @Mamamodexx @nyphospital