be.bodywise

@nr_alva Thank you for sharing your valuable feedback with us. We completely understand your concern and will surely share this suggestion with our team, as we’re always working on improving the customer support experience.

@Bodywise_in Thanks but I have a suggestion for you. Please upgrade your customer support dashboard with instant forwarding to the customer support executive (live). The current chatbot just takes the customers round and round without any realtime solution.

@jagograhakjago Dear Sir/Madam, I ordered gummies (Hyderabad Location) from Bodywise on 19th May, they promised to deliver them by 20th and from the next day they are notifying that it's delayed. I guess, it's some form of fraud. They didn't provide any solution to the delay...

@nr_alva Thank you so much for confirming. We’re really happy to know that you received it, and we truly appreciate your kind words. We’re always here to help whenever you need us.

@Bodywise_in Yes... We received it yesterday. Appreciate your swift response. Thanks a lot!!!😊👍

@nr_alva Please be assured that we are treating this on high priority. Our team is actively coordinating internally to ensure the order is delivered today itself. We truly regret the delay and appreciate your patience while we work on resolving this at the earliest.

@Bodywise_in I already sent you an email on this CC to Consumer Forum-Mumbai... So, better look into it ASAP!!!

@nr_alva Please be assured that our team is actively coordinating with the delivery partner to prioritise your order and ensure it is delivered at the earliest possible time. We are also personally reviewing this case to avoid any further confusion.

@Bodywise_in @jagograhakjago This was yesterday's status... Now, it again changes to 28th May... Please note that the delivery was promised on 20th...

@nr_alva As discussed on the call, we had arranged a porter for faster delivery. We completely understand your disappointment and our team is actively coordinating with the delivery partner to get your order delivered at the earliest.

@Bodywise_in @jagograhakjago yesterday a lady from the customer care called me and said that it would be delivered today. But, again the app shows tomorrow. I am clueless what kind of service is this??? @jagograhakjago Kindly, take a note and advise what can be done?

@nr_alva We’ll make sure to share a update with you tomorrow and ensure the order gets delivered at the earliest possible.

@Bodywise_in Yes... I missed the call... Now, please let me know when the product gets delivered??? I am tired of checking the App which notifies the delay every day from 19th May.

@nr_alva We truly apologise for the inconvenience caused.  Our team will reach out to you tomorrow with an update and ensure this is resolved as soon as possible.

@Bodywise_in Thanks for your response... I look forward to the delivery soon.

@nr_alva @jagograhakjago As discussed on the call, we have already escalated this on priority. Our team will call you tomorrow with an update and we’ll ensure the order gets delivered as soon as possible. Thank you for your patience and understanding.

@Bodywise_in I hope they'll be delivered as per the timeline reflecting on your App... Thanks.

@nr_alva wallet. Additionally, we are creating a new order and our team is making this a priority to ensure it reaches you as soon as possible. Thank you for your patience and understanding. (2/2)

@nr_alva We tried calling you, however the call went unanswered. We sincerely apologise for the delay in your order and understand the inconvenience caused. As a token of apology, we have added ₹300 to your locker. Once the order is delivered, you can use it through your BB (1/2)

@Tamilselvivg We tried calling you, but the call was not connected. Please let us know a convenient time to connect so we can assist you further.

Considering safety and health I'm taking @Flipkart and @Bodywise_in to national consumer helpline. Till now none of them have contacted me.

@sonuu_jxngra_ Please check now and DM us with the information so we can assist you further.

@sonuu_jxngra_ their end, please DM us your order details and product images so we can assist you further. (2/2)

@sonuu_jxngra_ We’re really sorry to hear about your experience and understand your concern. Since the order was placed through Flipkart, we request you to please follow up with Flipkart support once for the refund/replacement. If you still don’t receive a response or resolution from (1/2)

@Tamilselvivg We request you to please DM us your contact details so we can check this further and assist you better.

It's such a worst customer experience with @Flipkart and @Bodywise_in

@Tamilselvivg We sincerely apologize for the inconvenience caused and completely understand your concern. Please DM us your concern along with your order ID and registered contact number so our team can check this on priority and assist you with the best possible resolution.

I would like to express my horrible experience with @Flipkart and @Bodywise_in. Ordered @Bodywise_in bodywash 4 nos from @Flipkart I received a spoiled ones.

@SaurabhKamble0 We’re truly sorry to hear about your experience and understand your concern. Please DM us the product name you’re referring to, along with your order number, so our team can look into this and assist you better.

@jagograhakjago @ConsumerReports @Gov @consumercourtin Please stop advertising from Bodywise, hair re-growth advertisement, this is bullshit and doesn’t work at all. I hope this will stop ASAP. @bodywise_bw @BodywiseManc @BeBodyWise stop selling fake products.

@AyushiJaju Hi, we can understand your concern, Please DM us the product link, your location and the invoice copy to check. You are not in India right?

I ordered a bebodywise hair growth serum roll on from @amazonIN and received a roll on from a company named hoegoa with same packaging. I tried to return it but it is showing non- returnable.The product I've received is not as same as what I've ordered.

@muhammedimrann contact details with us via DM so we can look into this further.  (2/2)

@muhammedimrann We’re really sorry to hear about your experience—this is definitely not the experience we aim to provide. We’ll make sure to share this feedback with the concerned team, and we recommend raising this with Zepto support as well for immediate resolution. Please share your (1/2)

@ZeptoNow I ordered a Be Bodywise Hair Growth Serum Roll On and your delivery guy showed up with a USED, already opened product. Broken seal, damaged packaging. I rejected it on the spot. How are used products even making it into your deliveries? This is a serious quality issue.