Hi Claire, thank you for contacting us. We regret hearing that you're still waiting for a refund. We'd like to look into this for you. If you need support with an accommodation booking, please DM your:
- Confirmation number,
- PIN-code,
- Name on the reservation,
so we can follow up.
Keep in mind, our Social Media Team does not work in real time, for immediate support you can call our 24/7 Customer Service Team here: book.i.ng/6179jMVVV.
Also, at this time, we only offer support for accommodation bookings via social media. For questions about Flights, Taxis, or Insurance, you can reach out to the dedicated support team here: book.i.ng/6175jMn3W.
@bookingcom & @RadissonHotels - how is it between you, you can’t manage to refund me what you have agreed ! I don’t care about processes, can you just play nicely and remember I’m the customer, and it’s my money …….
@C35bowen We’re very sorry to hear about the issues you faced during your stay. Please send us a DM with your details or click the link we’ve shared so we can look into this further. twitter.com/messages/compo…
@RadissonHotels - if you went to a restaurant and had the send the meal back 4 times - would you expect to pay full price ? Thought not… yet you provide substandard rooms & steal my money! 4 room changes, a smashed window, broken lights, oh and a large flood !!!
@Radisson you really are a joke! 6 weeks after I first complained and you still won’t give me a final decision on my compliant …. 4 promises this week would be the last & a promise of a refund and nothing!
@wizzair do you intend to release a statement regarding the Earthquake? You haven’t even acknowledged it and other airlines are putting larger planes on to bring people home early - I’d love this option but seems your not even aware it’s happened…. @BBCWorld
We look forward to this weeks game @Penallta2016 . Been a while since our last, but one is which we really look forward too. A few boys in school with each other @Cwmrhymni@YGCRhAddGorff , so will make for an interesting battle on the field, but always friends off it #Vikings
Why is #skymobile down yet again!!?Sick of not being able to use my phone! Worse decision I ever made was to move to sky mobile this just keeps happening constantly! @SkyHelpTeam
@homebargains why does it take so long for anyone to get back regarding a complaint! I thought finding maggots in the item I bought was quite a big deal…. Seems not to you!?!?
@TowerHousewares hi, I emailed you a week ago about my air fryer that I only bought 6weeks ago - it just won’t switch on! No one has got back to me at all, can you help?
@C35bowen Hi Claire,
If it does not state it in the description, then that would indicate it's only showerproof and suitable for light weather conditions. If you're looking for something waterproof our ski range should be applicable for you.
I hope this helps!
Superdry Care Team twitter.com/messages/compo…