Katie Filson

@Hermesparcels Please can you explain to me why a parcel has been left outside of the front of my property when I have not selected to "leave in a safe place" - this goes against what you state on your website that you will attempt to deliver the parcel 3 times!!

@wandbc Absolutely disgusting customer service received this today when querying a visitor parking permit, have never in my life been spoken to in such an awful manner, shame on you Wandsworth Council if that’s how you train your staff!! #worstcustomerserviceever

@Fortnums Thank you @Fortnums I will send you a DM now, I appreciate your quick and kind response.

@KateFilson I am ever so sorry to hear of your experience. This is not the level of service that we endeavour to provide to our customers. If you could kindly DM us I will certainly investigate this further for you. Rebecca@Fortnums

Absolutely appalling service from @DPD_UK @dpd_support - the 4th time my @Fortnums parcel has attempted to be delivered with family waiting in for days, no attempt to even ring the doorbell/went to the wrong house even though the name bears no resemblance to mine/no contact made

@DPD_UK @dpd_support I do not expect any kind of response from you as clearly communication is a concept that you do not value/understand but if by chance someone does check your social media accounts then I would appreciate some contact to rectify this issue.

@Fortnums I would highly suggest that you change your delivery company from @DPD_UK @dpd_support or risk having your excellent reputation ruined by this complete joke of a company.

@DPD_UK @dpd_s I am absolutely furious with their incompetence and rudeness and find it completely baffling that their drivers can simply take a picture of a bush and drive away because "they are already behind schedeule"

@TODDLAT mate, massive fan! Would really like to talk to you about my best mates hen, she’s obsessed! Please let me know how I can contact you/your agent) just want my mate to have the best fucking night ever!!!

@seetickets trying to contact you but your website number doesn’t exist... please advise best contact details?

@palangmerah what is the current evacuation status for Gili Isles please?

@Dominos_UK Can you please explain why an order would take that long?

@KateFilson We're very sorry for the delay here.

@Dominos_UK just placed an order, waited 40 mins and called to check on arrival only to be told they hadn't even started our order and was going to be another hour and a half!!! Obviously cancelled the order as that wait is ridiculous - why would 1 order take 2 hours & 10 mins?

@Sarahfontaine90 At least the background story is really cheery...

@BootsUK @BootsHelp is it part of Boots Customer Service training for Store Managers to shout "Its your fault!" and "Get out of my shop!" when customers want to exchange products???

@BootsUK @BootsHelp cannot believe the absolutely appalling and threatening behaviour my partner and I just experienced at Boots Balham High Road when trying to exchange an item!!!

@Catchphrase I would love to apply for the show. Please can you tell me how? I have looked on the website and last applications were in October... hope you can help me. Kind regards, katie

@clarebalding loved your #WDYTYA last night. Coincidentally my mum had just been given this book, would you like it?

@ItsuOfficial all potsus I buy from you taste exactly the same even though they should be completely different tastes - I don't understand?

@ItsuOfficial this has happened before when I purchased the chicken teriyaki potsu, which lists teriyaki sauce but again no sauce! V dry!

@ItsuOfficial I just bought Thai chicken potsu and am v disappointed! The description lists "fragrant Thai sauce" but there was none! V dry!