Rucha

@ZARA_Care Yes, thank you. Coordinating via DM

@RuchaMistry Hello, kindly note that we have responded to your query via DM. Thank you.

I am extremely disappointed with my experience at Zara India. I returned a product on 21 Jan 2026 at the Phoenix store (delivered on 4 Jan 2026). The store staff informed me that the refund could not be processed in cash and offered a bank transfer link instead @ZARA_Care

@ZARA I have DM’ed @ZARA_Care

@RuchaMistry Hello, for this and any other questions about our online or in-store purchases, we will assist you in our ZARA Care customer service profile. Thank you.

However, it has now been over a month and I have neither received the refund nor the promised link. I have been calling repeatedly and each time I am told to wait 48–72 hours with no resolution. There has been zero accountability.@ZARA @ZARA_Care #ZaraIndia #refundissue

@ZARA Please do, because the Indian team isn’t able to help me and i have lost my money and returned the product.

Not @ZARA employes goofing up and not refunding money even after a month of complaints. All proof available. @nch1915 @jagograhakjago @ZARA_Care @inditexcareers

To make matters worse, a rep named Kushal behaved unprofessionally & even threatened to disconnect the call if I did not comply, refusing to document my complaint.This is unacceptable. Zara has taken my product and my money, and has failed to provide any resolution @ZARA_Care

@zomatocare Please put some real customer service reps on your app. AI bot is giving the most useless and unwanted responses without solving the real issue!

The music has gotten louder by the second in worli BDD chawl area, all day it was loudspeaker announcements and now it’s party music nowhere closely related to ganpati. No police help ones are available. Please make it stop @MumbaiPolice

@MumbaiPolice BDD chawl worli , right next to Raheja Imperia 1,Shankar Rao Naram path road.

@RuchaMistry Address mentioned is not sufficient. Please share exact location for necessary action.

@MumbaiPolice Please make the noise commotion stop at BDD chawl, it’s extremely loud and disturbing during mid work week! Have been trying to call ‘100’ since a while and there’s been no response.

@MumbaiPolice Thanks for the response, have complained several times and I’m not the only one. This needs to be intervened by @AUThackeray @CPMumbaiPolice

@RuchaMistry We have informed Worli Police Station.

4th day straight this nuisance at BDD Chawl, Worli. How is this allowed under the watch of @MumbaiPolice it’s on till 3-4am only to restart at 7:30am. Zero concern for elderly, pets and other’s sleep/peace. Take strictest action @mybmc @MumbaiPolice

@Jatan_manutd3 say it

@Jatan_manutd3 my profile, ma lyf ma rulzz 😂

@Jatan_manutd3 stop stalking me vella

@Jatan_manutd3 okay haan ok

12.12.12☀

If I don't like your vibes, I won't talk to you I'm sorry in advance if the universe doesn't want us to cross paths. -Sign your #Pisces