TellTheColonel

@sadnorcalfan we take this very seriously. We would like to learn more about your experience. Please DM us @tellthecolonel

@Doug__Todd this shouldn't have happened. We would like to learn more about your experience. Please DM us @tellthecolonel

@TellTheColonel I ordered via the app this evening and paid for my order. When I arrived to pick it up, I was told they didn’t have any chicken, fries, coleslaw or tenders. I asked for a refund and they said they “can’t do that because it was an online order.” Help please.

@manu_yadav92130 @manu_yadav92130 we would like to look into this. Please DM us @tellthecolonel

@oKAm_I_ we take this very seriously. We would like to learn more about your experience. Please DM us @tellthecolonel

@BigGunn we take this very seriously. We would like to learn more about your experience. Please DM us @tellthecolonel

@Milt98C @Milt98C, this shouldn't have happened. We would like to learn more about your experience. Please send us a private message.

@TellTheColonel Hi! I put in a pickup order, set a pickup time, showed up on time ...food was made way too soon. Fries were cold and limp, chicken wasn't hot anymore,drink was watered down. Please help? 🙏

@BestCallSaul3 @BestCallSaul3, this shouldn't have happened. We would like to learn more about your experience. Please send us a private message.

@jaxstl we take this very seriously. We would like to learn more about your experience. Please DM us @tellthecolonel

@TellTheColonel had the worst experience at store J625176 in Pittsburgh on Ohio River Blvd. The gave me the wrong order, lobby was closed and had wait again in drive thru. Then when they didn't give me everything I paid for I was told not to get smart.

@ChiWest290e we take this very seriously. We would like to learn more about your experience. Please DM us @tellthecolonel

@TellTheColonel The location on 1195 E Oakton St, Des Plaines, IL is extremely rude and has the absolute worst customer service. They forgot to include a 5 pc chicken tender. They start arguing with her basically saying she's a liar and continued to speak negatively in Spanish.

@BetOnBrad this shouldn't have happened. We would like to learn more about your experience. Please send us a private message.

@GeoffFaul this shouldn't have happened. We would like to learn more about your experience. Please DM us @tellthecolonel

@TellTheColonel your Middletown ohio north verity pkwy store is awful. Served me hard chicken, half full fry container, the wing looked like a rock. Refused a refund or to swap it. I paid 23 dollars for a Mountain Dew. I’ll make it my life’s work to let the country know

@JBerniol this shouldn't have happened. We would like to learn more about your experience. Please DM us @tellthecolonel

@TellTheColonel your store in Merritt Island is taking orders and not handing out food I've been sitting outside for 65 min being slammed is no excuse for this kind of wait people who were here before us have left without food

@Nathan266379y this shouldn't have happened. We would like to learn more about your experience. Please send us a private message.

@TellTheColonel hey I need help with an order issue. How could I contact you guys?

@bpackman1 food safety is our #1 priority. We would like to learn more about your experience. Please DM us @tellthecolonel

@TellTheColonel What information do you want to know about the bone in my chicken pot pie I purchased tonight?

@Seitosa we take this very seriously. We would like to learn more about your experience. Please send us a private message.

@TellTheColonel hey guys we just ordered an online order and then we showed up and they said they had no chicken because they were closing in a couple hours and now they’re giving us the runaround on cancelling the order what gives

@vid_schoolcraft we take this very seriously. We would like to learn more about your experience. Please DM us @tellthecolonel

@TellTheColonel we placed a pickup order at one of the stores and there's no one here and it's locked

@uknowurjealous we take this very seriously. We would like to learn more about your experience. Please DM us @tellthecolonel

@TellTheColonel Got 5 piece tender box meal I got for my mom and I for dinner yesterday. Looks nothing like advertised on their website. Two sides were coleslaw an d fries. Didn't get fries. Had to go back. Chicken was overcooked. Terrible job and terrible service. Won't go back.

@cmfun we know how frustrating an incorrect order can be. We would like to make this up to you. Please DM us @tellthecolonel

@TellTheColonel would live to know why my limited time 40%off with free delivery was canceled when the Doordash person arrived to pick it up. Pending charge on my credit card and website showed delivery as being picked up soon.

@GamingWithNep we take this very seriously. We would like to learn more about your experience. Please DM us @tellthecolonel

@TellTheColonel absolutely insane experience. Ordered online and it took 30 minutes to do a pickup that said it was ready and they said they didn’t have anything to make several of the items. Manager refused refund.

@jaskaranb25 we take this very seriously. We would like to learn more about your experience. Please DM us @tellthecolonel

@TellTheColonel ordered chicken nuggets with honey siracha and this is what i got instead. Tried to send you a DM but only premium users can message so great job on that too. Worst part is not only is the sauce wrong, its just regular nuggets with side of sauce