12+ years of Development Code, Organizations, and Administrative control, gone in seconds. GitHub is suspending developer accounts due to false allegations and there is NOTHING you can do about it. This should scare every developer and tech team that is reliant on GitHub for their day-to-day development and management needs. All technolgy companies including AI, Bitcoin/Crypto, and other software developers are HIGHLY at risk from automated suspension through no faults of their own. Use AI to code? You're even more at risk. You can lose a decade or more of your work, with some vague (untrue) reasons, and have no way to talk to a human to resolve it. Support tickets you start will ALWAYS have the same reply: "You did this thing, too bad, bye-bye" and the ticket will be automatically closed by the bot. So you cannot reply. With a suspended account you also cannot start tickets easily, so every time you want to reply to their allegations, you have to start a NEW ticket.... which gets the same reply and closed on you. The story: Yesterday I was trying to commit some local code changes (as I usually do daily) to GitHub using CLI. This time I had some kind of error, so when I went to GitHub to see if my token access had expired, I was hit with a suspended account page! Now I'm slightly annoyed, and thinking this is an error, so I try to start a support ticket. Turns out starting a ticket without an account isn't straightforward, but I figured it out. About an hour later I get the reply: ------------------------ The account has restrictions imposed because it appears to have been taking part in activity which goes against our Terms of Service: Terms of Service In particular, any repositories that use GitHub Actions solely to interact with 3rd party websites, to engage in incentivized activities, or for general computing purposes may fall afoul of the GitHub Additional Product Terms: GitHub Additional Product Terms For this reason, I'm afraid we will not be removing the restrictions from this account. ------------------------- WHAT?!? I never did any of that. I use workers to auto publish updates to our production code (domain registry, registrars, e-commerce stores, etc.). I only used workers in any kind of meaningful way about a month ago while going through a launch period. Solely for code deployment, and only intermittently. Anyways, now getting irritated, I replied to this ticket asking where, when, how, and why? There were no warnings, no heads-up, just straight erroneous suspension. Turns out, the bot reply not only said "too bad" it also auto-closed the ticket: ------------------------- The ticket you replied to was closed and cannot be reopened. Please visit our support portal at support.github.com/tickets to create a new ticket. ------------------------- !!!??? Anyways, so as suggested I go and open another ticket (without an account!) and this time put in more details and asked for clarification and help. Guess what? I get the exact same word-for-word, character-for-character reply as before, and the ticket was closed automatically again!! So I start another ticket once more. Guess what happened? Exact same thing. Exact reply, exact same auto-ticket closure. Because I like to put myself through it, I tried a couple more support tickets worded differently, but all with the exact same reply result :) I have long-standing activity, manage dozens of organizations and repos, and have been a faithful user and promoter of GitHub for well over a decade. I'm not the only one that this has happened to. Doing a search "GitHub suspended" will reveal many other developers that this has happened to just yesterday and the day before (these are just the small minority posting about this issue) and others before then. This looks like some automated bot suspension campaign based on false signals. I use AI coding tools quite deeply in my workflows. I have been doing so for almost 3 years with no issues. But this does seem to have something to do with AI code deployed via Workers to production sites using CLI (domain name system infrastructure we're building). BE AWARE! This is why EVERY organization and developer (especially crypto and AI companies) should move their critical infrastructure off of GitHub IMMEDIATELY (or duplicating at multiple locations). Your administrator accounts can also be arbitrarily suspended with no recourse. What will you do then? What will your company do? Almost the entire tech industry is at the whim of centralized powers that can unilaterally screw you over big time. You don't even have to do anything wrong for it to happen. Some bot decided "this doesn't fit the norm, SUSPEND!". No humans ever needed. If you don't have a following or any kind of contacts, you will never get your account back again. What will you do then? Keep local copies of all your code. Don't rely on these centralized behemoths. They don't care about you personally. It's easier for them to block you and ignore you. For example, this happened to our old Twitter account with 25k+ followers for 7 years, until we got a business premium plan to get human help unsuspending it - Thanks @ElonMusk Support team for getting that done (previous administration was useless)! In the replies I will quote other (small accounts) that this has recently happened to as well as provide screenshots of the same bot replies. It feels like we all got hit by the same hammer bot. GitHub and centralized institutions are security holes and risks to your business. If you're serious MOVE OFF GITHUB ASAP. Otherwise it's just a matter of time some bot, or if you're lucky, a misinformed human, decides your account needs to be suspended. I'm glad I backed up most of my code locally and most of my development work stays on my devices, many of the people posting about this didn't. I only lost about a quarter of my old code and full dev history. Github is still wasting my time though, the only precious resource anyone truly has. Inhuman bots don't care for nuance or truth. Never mess with a man that just wants to be left alone in peace to do his thing, especially erroneously, via false bot signals and through no fault of his own. Therefore I must respond. TLDR: GitHub auto-suspended my main account erroneously. Support tickets provide same bot reply, and close tickets. 12+ years of development code, local dev history and admin access to Business organizations/repositories gone. Forced to becoming a vocal warner against the service I promoted for over a decade. CENTRAL SERVICES ARE SECURITY & OPERATIONAL RISKS. You're one remote or bot decision away from total loss. Decentralize everything and live accordingly. Tagging some Github people here for visibility: @GithubSupport @GitHubCommunity @martinwoodward @kdaigle @mariorod1 @jaredpalmer @ashleymcnamara @dwcheatham Check replies for screenshots and others with the same issue.