Amazon Help

@surajit84 We'd like to help you with this. Please reach out to our team via: amzn.to/4tRLRXa, and we'll do our best to assist. Please be informed that the link mentioned will stay active for 1 hour. -Tanmaya

@AmazonHelp @amazonIN As per your customer care executive, they will send the transaction details through mail immediately. But no response is received till date.

@amazonIN When a customer pays you after receiving the amount you despatch the material, But in case of refund your app shows you initiate the refund but I have not received the amount. Now you said please contact my original payment method not given any transaction details

@exportadvice_ As you have already escalated this issue to our Social Media team, You should've received an email from our end. Kindly reply and follow up with the same for further assistance. Thank you for your understanding. -Swagata

@AmazonHelp @jagograhakjago @CAITIndia @PKhandelwal_MP @sumitagarwal_IN @AmazonHelp, Stop cheating customers. You are repeatedly refusing to provide proof of delivery or initiate a refund. I contacted you within the 10-day timeline mentioned on the product listing, yet you are denying both resolution options. This is unacceptable.

Don’t let false claims by coaching centers mislead you! Always verify before you enroll! #MisleadingAds #CoachingInstitutes #JagoGrahakJago #NCH1915 #CoachingAds

We're sorry to know about the issue with the order cancellation and refund. We would request you to reach out to our team through this link: amzn.to/429GV3Q, and we will assist you further. Please be informed that the link mentioned will stay active for 1 hour. Please don’t provide your order/account details as we consider them to be personal information. Our X page is visible to public. -Swagata

Hi @AmazonHelp @amazonIN, order marked “Delivered” but not received. Cancelled by support. Paid full BNPL dues same day, but no refund/adjustment yet. Please resolve. Order ID: 406-2949586-5620329 #RefundIssue

@_scott_stevens Hi! Thank you for reaching out! We're really sorry to hear about the inconvenience. When you have a moment, please try the troubleshooting steps found here: amzn.to/4bp62FG. Please let us know if you need any further assistance! -Ahmad

@PrimeVideo WTF is up with your AppleTV app? I can’t get it to load. After selecting a profile all I get is the blue logo & a spinning circle. 🤬😡 Continues . . . .

@yui_pso2_ship5 ご返信ならびにご意見をお寄せいただき、誠にありがとうございます。 ご利用者様からのご意見として拝受させていただき、引き続き、お客様に便利にご利用いただけるよう、サービスの改善と向上に繋げてまいります。 何卒今後ともAmazonをよろしくお願いいたします。 -渡部

@AmazonHelp よろしくおねがいします🙏🏻 あと検索した商品が売り切れの場合もその商品を一番上に表示してほしいです、それが欲しくて検索しているので そしてその下に関連、類似商品を表示するようにしてもらえれば便利になると思います

ほんと無能すぎる、ピヤホンって入れるとイヤホンにされたりいろいろある

It appears you've encountered difficulties in reaching out to our team earlier. We'd like to have a closer look into the issue, kindly share your details using Amazon registered e-mail ID by clicking the link provided here: amzn.to/48MDHH8 our team will connect you via email within 6-12 hours. -Sravan

@AmazonHelp Not working this link , my chat option in blocked by you

@AmazonHelp @amazonIN Order no 1 ) 405-9022917-3813112 2) 405-6100689-1400300 3 ) 405-4858123-0717113 Send this refund first , alredy issue refund. NOW Company denied to send refund in Amazon pey wallet Waiting my refund #CSKvsKKR #MIvsCSK #iplseason #ipl_2026

@rather_mubasher We request you to refrain from using profanity. We are sorry for the ordeal. Kindly fill in your details here: amzn.to/3O7Muwy , we'll get back to you with an update in 6-12 hours time. -Swetha

@AmazonHelp @amazonIN Your so-called “support” doesn’t solve problems—they just stall, transfer, and waste customers’ time like professionals. Absolutely pathetic. Stop this scripted nonsense and FIX the refund NOW.

@AmazonIN Order ID: 402-4744212-1342762 Refund still NOT credited. And your system clearly says “refund issuance failed.” So tell me, if it hasn’t even been processed, how exactly am I supposed to “wait” for it in my account? 🤡

@Y3Wg7XlyBtVJSUI Amazonです。 ご心配をおかけしております。 恐れ入りますが、該当商品の出荷元（Amazonまたは出品者）を以下「メッセージで返信」ボタンより、DMにてお知らせ頂けますでしょうか？ その際、注文番号やトラッキングID、個人情報は記載なさらないようお願いいたします。 - 福田 twitter.com/messages/compo…

Amazonで秒速のDVD頼んで、 今日発送済になったのに、お届け予定日5月29日なんだけど どこを経由して1ヶ月ちょいかかって手元にやってくるんだろう 世界1周してくんのかな🤔 発送メールもきてないし どうしたAmazon…大丈夫か？ どれが本当なの？発送済み？5月29日着？

@shreeB97526650 As much as we would like to help you, we'll not be able to access your account details over social platform. Request you to provide your details in the given link. We'll check and get back to you with an update soon. -Sumit

@AmazonHelp 12 hour's are u serious....i have paid for it waiting from 3 days

Worst amazon didn't even attempt to deliver unable to contact customer support @amazonIN @AmazonNews_IN

ご返信をありがとうございます。ご迷惑をおかけしております。 また、早期のご案内が叶わず、誠に申し訳ございませんでした。 心待ちにされているところ心苦しい限りではございますが、新たにご案内している予定日内での配送ができるよう努めておりますので、最新の配送状況を注文履歴（amzn.to/3gwg1w0)よりご確認いただき、到着を今しばらくお待ちいただけますようお願いいたします。 お客様にご満足いただける配送サービスを提供できていない現状を真摯に受け止め、今後の改善に繋げてまいります。 -渡部

@AmazonHelp だからそれって配送予定時間すぎてから連絡してくることじゃないですよね？しかも手数料とられてるんですけど？

明日の5時～１３時に届くっていうから注文したのに、時間内に届かないどころか、勝手に翌日に配送日が変更になってんだけどどういうことなの？相変わらずアマゾンくそだな。配送予定時間過ぎてから通知することじゃないだろ。

@AidanSiyag01 We get your concern. As requested earlier, kindly connect with our team via chat link provided earlier for further assistance. Please don’t provide your order/account details as we consider them to be personal information. Our X page is visible to public. -Sravan

@delhivery @AmazonHelp @amazonIN Order # 408-1078446-2209108 Your delivery boy is not coming to the given address for replacement pickup and is saying to take it to the office.

@ramcharan274029 We understand your disappointment. Kindly reach out to our team via the link given here: amzn.to/4cJkj05, we will help you further on the issue. Please be informed that the link mentioned will stay active for 1 hour. -Salwa

@AmazonHelp This isn't helpful

@amazonIN @amazon @AmazonHelp @jagograhakjago Order 171-2518968-3080351 (05 Apr 2026) – Wrong product delivered. Exchange item already picked up but no replacement/refund yet.No resolution so far. This looks like exchange fraud. Consumer complaint already filed.

@ShahiKanak20745 We'd like to take a closer look into this. Kindly fill in your details here: amzn.to/4t933XZ, we'll get back to you with an update in 6-12 hours time. -Devasena

@AmazonHelp I tried this link and have checked the landing page before too. This is not helpful at all. It's been so long I'm stuck here, and for some reason I feel it's intentional. I'm stuck with no update since 9th April. Need a resolution immediately. @AmazonHelp

Hi @AmazonHelp — reaching out here as I'm unable to connect via any other support channel. Ironic situation: I lead a CX team myself, and this experience has been disappointing. Order #408-2540518-5771565 📦 MOLIRA® Foldable Mattress 72x36x2 × 2 units | ₹2,599 each

ご返信いただきありがとうございます。 ご注文に際し、ご不快の念をおかけしております。 重ねてのご案内となり恐れ入りますが、出品者発送の商品について問題が発生し出品者へお問い合わせいただいても問題が解決しない場合は、Amazonマーケットプレイス保証の申請をご検討いただきますようお願い申し上げます。 SNS上では一般的なご案内となりますが、サポートしておりますのでその他お困りの際はいつでもご相談ください。 -湯沢

@AmazonHelp 出品者が発送する商品です。出品者からは返品出来ない。一度もそのようなこと言われたことないと返信が来ました。

#Amazon #ガンダムカードゲーム Amazonでガンダムカードゲームのアルティメットデッキ買ったらボーナスパック抜き取りにあいました。返品申請も抜き取られることはないと断られました。皆さんも気をつけてください

@monocana Amazonです。配送の遅延によりご迷惑をおかけしております。 一般的なご案内となりますが、配送準備段階での遅延や交通事情等により、やむを得ずお届けが遅れる場合がございます。 大変恐れ入りますが、現在表示されているお届け予定日を目安に、お待ちくださいますようお願い申し上げます。 -鈴本

なんか翌日扱いになってた。Amazon配送のワームってときどき汁漏れで梱包しみしみになってるから、それ案件で再送処理されたんかも。

これぜったい来ないやつ。（でも一応13時まで待ってる）

@Zebukhan11 We're sorry to know that you've received wrong item. Please connect with our team via chat here: amzn.to/3O7Mi0i, and will assist you further. Please be informed that the link mentioned will stay active for 1 hour. Also, please don’t provide your order/account details as we consider them to be personal information. Our X page is visible to public. -Idrees

@AmazonHelp please check the images and there is no support on the app

@AmazonHelp ur service is rlly pathetic. I had placed an order on 27 march and rcvd the wrong item that was too damaged, I created a return pickup rqst and it is still stuck, kindly help me with the refund and pls take back your item order number 40320250903262736

@ryugasakisan ご返信いただきありがとうございます。 リンクより、注文内容について＞商品選択＞配送について＞配送状況の確認＞カスタマーサービスへ連絡、をご選択のうえ、お電話またはチャットにて担当者までご連絡いただけますでしょうか。　福井

@AmazonHelp このリンクで２回相談したんですけど再配達されなかったんですよね… もう一度やってみます…

Amazonってヤバいループにハマると本当に面倒くさい… Amazonロッカーに入らない持ち帰る ↓ 再配達しない ↓ 催促 ↓ 明日入れます ↓ 入ってない ↓ 催促 ↓ 2日後の午前中に入れます ↓ 入ってない（イマココ） 配送まともにできないならクロネコさんに依頼してくださ…

Please copy and paste the link into a different web browser clearing cookies/cache and enabling desktop mode or try to access the link via desktop/laptop to connect with our team. Copy the link > paste the link in any browse > search the link > login to your Amazon account and once logged in, it will display 2 options, one is "continue previous chat" and other is "start a new chat". Click on start a new chat option, and it will connect to our team. Kindly connect with our team via order related account for our team to check and help you accordingly. -Fasi

@AmazonHelp I am facing a serious issue with my order. I ordered a product but received WRONG item. I returned it honestly, but now my refund is being unfairly kept on hold after a false claim that I returned the wrong product.After multiple follow-ups @jaagograhakjago @AmazonHelp @amazonIN

@AmazonHelp @amazonIN Order ID: 405-9645841-2249966 Ordered 2 bedsheets -Received only 1, and that too WRONG product of same brand. Returned it, but no refund yet. Now being told “investigation complete” and I returned wrong item — NOT TRUE. After 100+ calls, still no resolution.

@Momonga_nyanko1 Amazonです。ご心配をおかけしております。お手数ですが、一度アプリの再インストールをを試し、改善がなされないかご確認いただけますでしょうか。問題解決しない場合は、Webサイトからのアクセスもお試しください。（その場合、アプリからのアクセスは時間を置いてお試しください。） 引き続きこのアカウントでお客様をサポートしておりますので、問題解決しない場合は、ご遠慮無くお声がけいただければ幸いです。 - 福田

Amazonのアプリが開かなくなった…… 注文はちゃんと行ったからいいんだけど、アップデートしても再起動してもずっとこれ……

We get your concern. Please note, refund for the cancelled orders will be processed automatically for orders that cancelled. Kindly access this link: amzn.to/4tdJ3U4 for more information. Also, you will be receiving an email once the refund is processed. Kindly access this link: amzn.to/2nCyLLP to check for the email. -Karthik

@AmazonHelp I want my refund ASAP! Pls do it.

@amazonIN My shipment hasn't arrived,even after taking over a month. The order was cancelled on the very day it was scheduled for delivery. After making me wait for more than a month and holding onto my money, the order was automatically cancelled. What kind of fraud is going on?