Amazon Help

@Vishnoinjx7 Kindly reach out to our team here for further assistance amzn.to/4gk5Slt Please be informed that the link mentioned will stay active for 1 hour. -Venu

@AmazonHelp Please arrange a final return pickup at the earliest. Thank you. @amazon @amazonIN @amazon

Thank you for your response. I have already spoken with customer service representatives, but my request was declined. The previous return pickup attempts failed through no fault of mine. I answered all calls received, and my pickup address has remained unchanged. @AmazonHelp

We are sorry for the inconvenience you experienced in contacting us. We would like to escalate this on your behalf. Please reach out to us via DM, through the 'Send us a Private Message' option below, without sharing your order or account specifics, and we'll do our best to assist. We appreciate your understanding. -Karthik

@vantageofone @amazon @amazonIN Ture, @AmazonHelp @amazonIN.

Hey @amazon, ordered Dr. Extra Soft Care, it was delivered but didn't fit. Raised a replacement on 2nd June itself and your team did ABSOLUTELY NOTHING since then! Had to reach out to customer service myself & all they said was 'sorry, would you like a refund?

@BHAVESHMANGE6 We're sorry to know that you've received an incorrect order in the delivery. Please be informed, once the order is picked up, it will take 13 days for the item to be returned to the warehouse and subsequent initiation of the refund. Kindly wait till the same. Kindly refer to this link for more information: amzn.to/43vEEkm. Request you to wait for the scheduled pickup for successful return of your product. In case of any misses, keep us posted for further help. Please don’t provide your order/account details as we consider them to be personal information. Our X page is visible to public. -Monica

Extremely disappointed with my experience. I placed an Order on 8 June 2026 The delivery was promised 12 June 2026 but I did not receive my actual order. Instead, on 13 June, I received a completely wrong item. After contacting customer support, I was informed that my original product will not be delivered and that I can only receive a refund. However, the refund process itself will take several more days. As a customer, I have paid and received neither the product I ordered nor an immediate refund. It feels like Amazon has been holding my money without providing the promised service.and i feel like (*I give Amazon interest free loan.*) Wrong item delivered, no replacement offered, and delayed refund. This is not the level of service customers expect from Amazon. Please resolve this issue urgently. Order Number: 404-1038438-8076300 @amazonIN

We understand your concern and apologise for the inconvenience caused with regard to the order delivery issue and sorry for any unpleasant experience you had to go through. We'd like to help you with this. Please reach out to us via Direct Message, and we'll do our best to assist. Further, please don't include any personal or account information. -Swetha

@AmazonHelp can u pls help with I plcd order yest payi extra for same delivery,spoke to Cust exctv he ensured it ll b delivered tdy & extra amont ll b refunded but its stil showing mondy delivery , wts this & ur new cust help service sucks not cust friendly

@R07Shigure @R07Shigure Amazonです。ご不快の念をおかけしております。 当サイトでは、サービスの改善につながるよう、梱包に関するご意見、ご感想をカスタマーサービスにて承っております。 よろしければ以下リンクをご参照いただけますと幸いです。 amzn.to/447llOm -前野

Amazon頼んだら、凄い封の仕方で届いた🤣 どこで止めてるの！中身丸見えやん。Amazon業者さんも運ぶの大変だったろうに……てか中身見られてたら嫌なんだけど。待って、新手の特定するやつ？

Amazonです。ご心配をおかけしております。配達完了の表示にもかかわらず未着である場合は、以下ページをご参照ください。 amzn.to/49cuMhF ご確認後も解決しない場合には、「メッセージで返信」ボタンより商品の発送元・配送業者をお知らせいただけますでしょうか。 その際は、注文番号や伝票番号等の個人情報は記載しないようお願いします。　古賀

Amazonで7個頼んで、2と5個に梱包分割され5個が配達完了になっているが届いていない。ほんまクソ。

We understand your concern. As much as we would like to help you, we'll not be able to access your account details over social platform. As requested, kindly submit the details via the secured link shared, so our team will review and get back to you with an update in mentioned time frame. -Swetha

@amazonIN @amazon @JeffBezos what is wrong with you people why can't the customer care executive pickup the call our order is still not delivered

Amazonです。商品のお届けについて、ご迷惑をおかけしております。 お手数ですが以下「メッセージで返信」ボタンより、DMにて商品の出荷元(Amazonもしくは出品者)や配送業者をお知らせいただけないでしょうか。その際、注文番号やトラッキングID等、個人情報は記載なさらないようお願いいたします。長岡

Amazonで6/2に頼んだレッドブル、届いてない事にさっき気付いた😂 履歴見てみたら10日に発送はされてた が、、、 配送状況が追えないwww 途中で中身がバラバラになったんじゃないだろうか🤣 前回届いた時ダンボールが開いてて、レッドブルのお尻が見えた状態(逆さまになった状態)だったんだよねw

@Yash0496 We're sorry for the unpleasant experience you had with our support tram and service. We'd like to help you with this. Please reach out to us via Direct Message, and we'll do our best to assist. Further, please don't include any personal or account information. -Khan twitter.com/messages/compo…

@amazonIN have been facing an atrocious experience on your app these days. I used to really like the service earlier. Your return & refund policies have been altered to make the customer suffer once they place order & pay. Customer care is hopeless & inaccessible.

@FX_Eon Contactez le transporteur en charge de votre livraison dans un premier temps. -Ikram

@AmazonHelp Non mais c'est pas vous @AmazonHelp ça se passe toujours bien avec les autres transporteurs

Chaque fois que je dois livraison avec la poste sur Amazon, je sais que ça va merder...

@hikari_seeder ご返信いただきありがとうございます。 ご投稿内容はお客様からの貴重なご意見として拝受し、お客様にご満足いただけるサービスを提供できていない現状を真摯に受け止め、配送含めたサービス全体の改善・向上に努めてまいります。 -平泉

@AmazonHelp すみませんが、出来かねます。 こちらの手間を考えて頂き、社内でご検討頂きさけますと幸いです。 今後の、御社のサービスがご向上されます事を願っております。 ちなみに、事実としてこの動画はこのままにさせて頂きます。謝罪は不要です。

アマゾンさん 置き配指定して無いのに、 置き配されました。 ついでに、まだ準備出来てないから、鍵をかける為の暗所番号の設定方法も提示してないからと、番号も押されず。 そして極め付けは、ピンポン鳴らされていません。これは、人体感知で録画されたデータです。 #アマゾン #置き配指定してない

@keybehaviours Hi there! We're very sorry to hear that there's been issues with the age verification process at the checkout when you've tried to place an order for this set. There are some troubleshooting tips that can help here: amzn.to/4ekfOsC. We hope this helps, please keep us updated! -Laura

Despite being in my 50s @amazon won't let me buy these.

@deepak11011 Deepak We understand your concern. Please connect with our team via the link here: amzn.to/4eFJkKK so that we can check and help you further. Please be informed that the link mentioned will stay active for 1 hour. -Swetha

@AmazonHelp I haven't got any solution on this query. This has been the worst experience with Amazon so far.

@amazonIN You guys are pathetic. I raised a concern for a product which was defective and the agent confirmed the refund has been processed 10 hrs ago. Later when checked your agents transferred me 7 times and then said it was a system glitch. Amazon sucks !

失礼いたします。Amazonです。 ご迷惑をおかけしております。 よろしければ、以下「メッセージで返信」ボタンより、DMにて発送元「Amazon/出品者」と配送業者、お届け予定日、注文履歴に表示のご案内があればお知らせいただけないでしょうか。 その際、注文番号やアカウント情報等、個人情報は記載なさらないようお願いいたします。 - 山本

#Amazon ずっと配達中やけど、何日も届かん もうキャンセルしたいけどできやんのやけど どうしたらええんや

失礼いたします。Amazonです。ご投稿を拝見させていただきました。 Amazon Musicのご利用に際しましてご不明な点がある場合には、カスタマーサービスにて詳細を確認のうえ、ご案内させていただければと存じます。 お手数をおかけし恐れ入りますが、以下のURLよりお問い合わせいただけますでしょうか。 amzn.to/4e7zEse -河口

AmazonMusicの使い方、サッパリ判らん…… ランダム再生って、選択したアルバム内でじゃねーの？何か別のアーティストも再生されてサッパリ。 ムカつき過ぎで、名前だけ知ってる最近のアイドルをランダム再生してる。

@ChandraRavi918 @amazonIN @ZafAmazon @ChandraRavi918 Sorry to know that you haven't received your completed order. Kindly access this link: amzn.to/4gk5vHB to find the missing product. -Karthik

@amazonIN @ZafAmazon please solve my missing book in that parcel... I received only 3 books out of 4 books

@amazonIN i ordered 4books in Amazon on 12th June 2026. today I received the delivery and I paid it.after i opened the box seal i received only 3books where is 4th one in box it's really disappointment for me in Amazon.please send my 4th book alrdy I paid that one also

@DandvaniAnup Kindly get in touch with our Specialist team using this link here : amzn.to/3JT9ckz so that we’ll check and assist you further. -Venu

@AmazonHelp @amazonIN @amazon @JeffBezos @AmitAgarwal Still not able to access. Can you please reshare the link again

@amazonIN @amazon @JeffBezos @AmitAgarwal pathetic services. Received totally wrong Item that too used. You guys have raised the complaint but there is no any solution on that I need my product asap.

@VikasWankh56742 We get your concern. As requested earlier, kindly share your details via the secure link shared earlier for further assistance. Our team will get back to you within 6-12 hours via email. -Sravan

@amazon @amazonIN worst service worst service no help from customer service

Check if the email received from Social Media :: Kindly check for an email sent by our Social Media team with the subject line as 'Your Amazon.in Social Media inquiry' and reply to it for further assistance. You may check the same on our Message Center here: amzn.to/2nCyLLP. -Venu

@amazonIN no you don't . not only did your delivery agent refuse to deliver the product, he took it upon himself to cancel the order, was rude to my wife on the phone , and now your "customer care" claims they cannot help me and will proceed with cancellation despite my request to deliver and my having filed complaints and being told, just as rudely, that 'you have to wait for 24 hours' ... all this because the delivery is something for my cook .. a fridge to help her family deal with the horrible heatwave. I GUARANTEE if the same delivery had been requested for my house it would come through without a glitch or problem. I fail to understand how this is anything but discrimination .. and no. I will not come to your DM and help you hide this problem. if you are truly intent on helping customers, acknowledge the problem in the open and resolve it in the open, so the next customer feels confident in trusting you with their hard earned money. till then I am switching to @Flipkart

@amazonIN having a very hard time trying to have a fridge delivered to my maid's house in Delhi.. your delivery agents don't want to go into the low-income housing area where she lives .. and , when my wife asked them why, they were rude to her on the phone. is the 'amazon prime' service only for rich customers and residential areas?

@GourabSaha00 @amazonIN @amazon @elonmusk @SpaceX @JeffBezos @GourabSaha00 We get your concern. Kindly connect with our team via this link here: amzn.to/4xL45MP our team will assist you further. Please be informed that the link mentioned will stay active for 1 hour. -Sravan

@amazonIN @AmazonHelp @amazon Spacex can reach the Moon, before my order gets delivered to me. @elonmusk @SpaceX @JeffBezos

I have ordered this phone from Amazon on 11th June It hasn't been shipped yet. I called customer care they said wait for 3 days. What is this nonsense @amazonIN I also have a prime membership why am I paying it???