Gilt Service

Just a reminder folks, for security purposes, we ask that you don't publicly post any account or order info. Please only DM it :) - Thanks!

@wz05850208 @FG_Organics @Gilt I apologize you are having trouble with redeeming your voucher. I understand how frustrating this is for you. I will be happy to assist you. Could you send a direct message with the order number and email address associated to your Gilt account? Thank you for the update.

@k_lean15 @k_lean15 I'm sorry that your received all of the furniture you ordered in less than perfect condition. I understand how frustrating this can be. If you would kindly DM me your order number I'll be more than happy to look into this if someone hasn't already.

@SWANKYNYC Hi $WÅИKY, Thank you for your interest in our referral program. I understand your confusion. Sorry. But, the referral program has been discontinued for the time being. We may start it back up again. So, keep an eye out for it. Enjoy the day.

@GiltService do you guys still give out referral credits? I can’t find my link

@DanAlfaro @Gilt You are most welcome! We wouldn't want you to be without your keys and spending unnecessary funds for replacements. I'm glad everything worked out for you, Dan.

@AnandMehru @Gilt I'm sorry that there has been issues that are ongoing. I'm happy to assist you. I will follow up in DM. Thanks so much for reaching out!

@AnandMehru @Gilt I apologize for the delay! Can you please DM me your order number or your email address? I'm more than happy to assist you!

@liliper83022122 I am so sorry you did not have a good experience with your coffee club. Do you have an order number so I can look up the account and see what I can do from here?

#burgerking I cancelled the $5 coffee club the same day and I haven’t got my refund, Jessica the manager at union city nj has the worse service, I go there almost everyday she NEVER smile she is always angry, customer service is a tough job but is a choice,

@Eihseb @Gilt @MelissaAndDoug I am so sorry to hear that this happened, please DM us your order number and we we will be happy to refund the item. I sincerely apologize for this defective item.

Bought a puzzle from @Gilt by @MelissaAndDoug and found paint chips in my daughter’s mouth from the puzzle pieces. It’s for ages 12mo+ (which my baby is) so I would think that it would be safe from peeling paint @GiltService but that’s not case. Disappointing

@kingtarzan1 Send me a DM with your order number and I will definitely help you.

@GiltService i got an alert that said my package was delivered but it has not been. Checked neighbor's porches and old addresses. Nothing. Called your support line and they were unhelpful. Please either refund or track the package down and give me an updated delivery date.

@kingtarzan1 @Gilt Send us a DM and we can help you or call our Customer service number and they would be happy to assist you.

@GiltService @Gilt are you seriously going to ignore my issue?

@AnandMehru @Gilt Send me a DM and I will be happy to help you.

@4401518 Great I am glad you received the email.

@GiltService Has been received, thank you

@kingtarzan1 We are so sorry you haven't received your package even though it shows as delivered according to that tracking information. We would be happy to look into that for you if you could send us a DM with the order number or your email address.

@dinafierro_ I'm so sorry that you're having trouble unsubscribing from our emails. Please send us a DM with your email and I'll be more than happy to help.

@GiltService Hey there! I've tried repeatedly to unsubscribe from email and each time I receive a 500 - Internal server error. Can you please assist?

@meride2002 I'm so sorry that your order was cancelled. I've replied back to your message.

Can you tell me why cancelled my order, even without any email notification?@GiltService

@Kholloud Kholloud AlMuraikhi..From time to time we do have special promotions on International shipping. Keep a close eye to the site for when that comes available

@GiltService You are no longer shipping international? Why? Whhhyyyyy? 😭

Hi Shoppers, Its an add to cart day! Jude #giltservice here if I can help in anyway send me a DM :)

@nTostitos Sorry, I don't quite know how to answer that. You can try this link. mtv.com/shows/punkd/ep…

How can I gain viewing access to the MTV Punk’d archives? Asking for a friend.

@kingtarzan1 Hello. I am so sorry for the inconvenience. I am happy to help. Can you please DM me your Order Number, and I will look into this for you.

@GiltService i ordered a dress that is final sale but the measurements do not match what the description said at all. i made sure to carefully measure and it doesn't come close to what it says it was. i want to return or exchange

@standbyrain I am so sorry for the inconvenience. You can also contact us at 1-800-789-2233.

@kmdric I am so sorry for the inconvenience. Please DM @GiltService

@GiltService is this thing on? Need help real quick…